Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery, not a hint of damage for such a large parcel.”

Helpful Report

Posted 3 years ago

“I had excellent service and everything was done on time.”

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Posted 3 years ago

“Very quick friendly and helpful company. I would like to say thanks for Alysha Finch-Parsons who helped me to get my parcels in a right address. Thank you Alysha and the company”

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Posted 3 years ago

“If your parcel gets lost or delayed, don’t expect any help. Long waits on phone, unhelpful customer service people, no reply by email, and if they cannot deliver your item through no fault of your own they will hold it until you pay HUGE extra fees, even if they cannot tell you why it wasn’t delivered or what the problem is. I used this company for 8 years, but since 2020 they have gone downhill and I will never be using them again after my recent lost packages and no insurance payout. AVOID AT ALL COSTS!”

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Posted 3 years ago

“Things go fine when they are fine. No so good when there is an issue. Also, could do without the attitude.”

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Posted 3 years ago

“They do what they say, when they say. Can't get better than that.”

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Posted 3 years ago

“Very good service, quick and easy”

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Posted 3 years ago

“I ordered a package from a company how chose to use this delivery company, the delivery driver knocked on my front door and gave me the item!”

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Posted 3 years ago

“I don’t know what this is referring to”

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Posted 3 years ago

“Great service parcels get collected from home left in porch and delivered to where they need to go especially great in Covid times when you don't want to queue at a post office and sometimes quicker an cheaper too”

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Posted 3 years ago

“This company used to be good. Sadly in 2021 their service has fallen to RyanAir levels. One Parcel lost, still waiting on Insurance payout months later. Another returned through poor communication. My recommendation is to avoid them at all costs. We will be.”

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Posted 3 years ago

“Excellent service from start to finish. This is the second time I have used this to deliver a parcel and will continue using it”

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Posted 3 years ago

“I sent 40+ orders with this company of 40kg parcels. Very expensive. They then hit me with fees because they said packaging wasn't appropriate. £10.74 for over 80 orders. No information telling me what the problem was. I don't mean no photos, i mean they couldn't even tell me what the problem was. I sent a photo of a package and they said it was fine but because I couldn't send photos of every single package they would take me to court. Unsurprisingly they haven't but just shows how unscrupulous this company is.”

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Posted 3 years ago

“We found this service a brilliant experience and will definitely use again!!”

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Posted 3 years ago

“A good speedy service”

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Posted 3 years ago

“From start to finish the process is simple and the added bonus of competitive prices. In the unlikely need to contact by phone staff are exceptionally helpful and knowledgeable. All in all confidence in the service and staff.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Easy to use, liked the pick up from home option. Definitely use again.”

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Posted 3 years ago

“Really prompt delivery! Package arrived in excellent condition and we were kept informed of its progress. We would use this service again.”

Helpful Report

Posted 3 years ago

Interparcel is rated 4.5 based on 9,913 reviews