Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sabrina was very helpful and friendly when dealing with my query. interparcel always offer good prices for our parcels and have had no problems with delivery times.”

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Posted 8 years ago

“service is always 10 out of 10. Helpful ladies on the phone. Dealt with Nicole most recently”

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Posted 8 years ago

“I've been using Interparcel for around 4 years, since falling out terminally with a particular courier company that kept changing hands. I almost always use the UPS option for shipments both within the UK and to Europe and the service from from UPS and Interparcel has always been excellent. Billing and charging it not a problem as you pay as you go using PayPal, so none of the double charging malarkey I encountered on a regular basis with the previous company. Pricing is highly competitive and larger parcels are usually cheaper to send than by post, and the service more reliable. Having now sent many hundreds of packages using Interparcel there have only been teething problems on maybe half a dozen occasions that I recall, which were quickly resolved by phone by their customer service team, who are genuinely helpful and effective. Sorry if this reads like a sockpuppet review but the quality of service using Interparcel and UPS in combination is the best and most consistently reliable I've had in almost 30 years of using couriers. Highly recommended.”

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Posted 8 years ago

Hi James, Thank you so much for your kind feedback regarding our service, we really appreciate it. Have a great evening! :-)

Posted 8 years ago

“I have just phoned Interparcel as I had a package returned because customs would not let it go through with aerosal so we had to remove from package and needed to re book a collection, I spoke to Louise Evison and she was beyond amazing in fact I think it has been the best customer service I have ever had she took me through the commercial invoice and advised me on value etc, this girl needs to made customer services manager so she can teach staff how to be the best as she is. We use Interparcel all the time.”

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Posted 8 years ago

Hi Mary, Thank you for taking the time to leave us a review. We are happy to hear you are pleased with the service provided and look forward to being able to assist you in the future. Thanks from everyone at Interparcel.com

Posted 8 years ago

“Excellent service from Live Chat with Sabrina.”

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Posted 8 years ago

“simple effective way to correct delivery issue. thanks for top service”

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Posted 8 years ago

“Excellent super fast reliable service”

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Posted 8 years ago

“Needed some guidance on tracking an international parcel so contacted Interparcel. I spoke to Tia Davies and explained my problem which she understood immediately. Tia very quickly gave me the information which allowed me to track my parcel. It has to be a 10 out of 10 for service and friendliness. Interparcel is always my 1st port of call when I need to send a package both nationally and internationally.”

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Posted 8 years ago

“Improved customer service now from Interparcel now. It used to be you could never talk to anyone without it costing a fortune, but speedy and prompt service today, from someone who knew the answer.”

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Posted 8 years ago

“I had to go through to Live Chat as I had made a mistake on the address when making the booking. Tia was extremely helpful and quickly amended the receipt address for me. Brilliant service, which makes a refreshing change from the service offered by many online companies.”

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Posted 8 years ago

“BRILLIANT CUSTOMER SERVICE. THANKS SABRINA FOR YOUR HELP AND YOUR QUICK RESPONSE.”

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Posted 8 years ago

“Wow what a fantastic help Sabrina was, quick, friendly, polite and overall professional. I'd give more than very good if i could.”

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Posted 8 years ago

“Fast and efficient shipping with Interparcel. Affordable prices and good customer service. Nicole was particularly helpful in resolving my inquiry.”

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Posted 8 years ago

“Great value & 1st class service, especially from Charlie Stocker who kept us updated regarding a very urgent parcel. Oilydub Motorcycle Parts”

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Posted 8 years ago

“I use this service preaty often and i find it easy. Last time i contacted them by Online Chat and there was a nice costumer advicer - Mary, that solve my problem imediatly! Great service, and very good deals!”

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Posted 8 years ago

“Had Sabrina sort out my 'blank labels' issue quickly and efficiently. Many thanks.”

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Posted 8 years ago

“I chatted with Sabrina and she was very helpful in solving my issue regarding insurance cover on my parcel booking. She understood clearly what the issue was and worked to resolve it straight away. I would recommend her and inter parcel to my friends for this excellent customer service. Thanks again, Nadia.”

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Posted 8 years ago

“I have used Interparcel now for a few years and always had excellent service. I used the webchat feature to enquire about a returned parcel and Annalese, the Interparcel rep, was very helpful and polite. Highly recommended.”

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Posted 8 years ago

“Tia was very helpful and knowledgeable!”

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Posted 8 years ago

“Sabrina was a great help. Very professional, my query was resolved very quickly.”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,913 reviews