Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“Perfectly delivered”

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Posted 4 years ago

“Fast and friendly service. Taigen was particularly quick to respond to a query and followed up with an email to ensure everything was received.”

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Posted 4 years ago

“Fast service, great customer service! Would recommend! Thank you!”

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Posted 4 years ago

“Dead line failed. Boxe damaged due to poor handling Communication very poor”

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Posted 4 years ago

“pick up and delivery as advertised”

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Posted 4 years ago

“Easy to use the site. I find very useful to get a rough idea of transport cost before advertising. It allows me to give potential buyer options before committing.”

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Posted 4 years ago

“Site is very easy to use and where I have needed telephone support it has been there for me.”

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Posted 4 years ago

“Very competitive”

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Posted 4 years ago

“I have used inter parcel for many years and will continue to do so. This company does exactly what it says and in the very rare occasion of a hick-up their customer service are curteous and extremely able to sort it.”

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Posted 4 years ago

“on the ball and helpful sure to go back”

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Posted 4 years ago

“UPS booked through Interparcel made no attempt to deliver parcel and marked it as being returned to sender. Spoke with live chat who said this: “UPS are returning the goods due to Covid-19. I am very sorry” They wouldn’t go into any more detail to why. Simply “Covid-19” is not a reason nor valid explanation. They should not have accepted the order if they weren’t at least going to attempt to deliver it. GB9182127009”

Helpful Report

Posted 4 years ago

“Le carton d'origine etait explose et avait etait remballe a l'aeroport de transit a Paris (CDG). Dommages legeres constates aux series de livres y contenus dans le carton.”

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Posted 4 years ago

“All easy, no problems”

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Posted 4 years ago

“Third time if using Interparcel. Pick up on time and kept informed of progress of parcel. Best way of sending presents etc with added bonus of costing less than post office”

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Posted 4 years ago

“We use Interparcel to send parcels to France; all items have arrived in good condition, quickly and at a reasonable price.”

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Posted 4 years ago

“If I could leave zero stars I would! I leave in London close to Camden town, my flat is on a main road in a medium big building. This Is what happened the day of my delivery: The delivery guy was insistently ringing at my flat, without even give me the time to reach the intercom in order to open the door of the building. So when I’ve opened the building’s door I have waited outside my flat for 15 minutes, which is more then necessary to walk the stairs that connect the door of the building to the common terrace in which all flats are. I have waited and waited until I thought it could be someone who rang at the wrong house. Half an hour later my neighbor knocked at my flat with my parcel, saying that it have been left in the stairs of the building. So this means that the delivery guy didn’t even attempted to deliver it, and someone could have stole my parcel since it was left unattended in a common area where hundreds people walks every day! In the parcel there were my medicines from Italy, that I was anxiously waiting since I can’t find them in uk! So if someone would have stole them because of the irresponsible and disrespectful behavior of the delivery guy, I would have gone through a lot of health troubles!”

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Posted 4 years ago

“Have used Interparcel for some years because they make it very easy to choose the right service for your particular item(s) Had no problems with delivery and you are told when your parcel is delivered plus they are much less pricey than other companies.”

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Posted 4 years ago

“Absolutely great, and the DPD delivery to Portugal was also spot on.”

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Posted 4 years ago

“BEWARE Interparcel is a middle person and therefore will pass on responsibility to the actual courier. The actual courier will then pass it back to Interparcel and you’re left with apologies but no solutions. This has happened to me twice now. Apologies and refund received but it has cost me more money to get a shipment delivered due to failure of courier Tuffnels which was booked through Interparcel. (Interparcel kept saying pick up Tue, then it was Wed and then it was Thu). As I paid for and needed parcel by Wed I was left no choice but to cancel and make alternative arrangements at an added expense (and lots of time wasted waiting and phoning). The courier Tuffnels kept saying no one at pick up address which was not true (someone wasted 2 days waiting between 9 and 6!). Interparcel just repeats what the courier tells them. Lesson - do not use Interparcel but book direct with a courier. And never use Tuffnels as they clearly tell porky pies. And no this was not a one of issue with Interparcel as I had a similar experience not that long ago.”

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Posted 4 years ago

“Very good service, fast and reliable Good value for money”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,913 reviews