Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,918 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found Interparcel very easy to book in parcels, also very helpful and courteous on the phone. It is such a shame when companies like Tuffnells and Hermes do not bother to turn up to collect parcels or even bother to contact you.”

Helpful Report

Posted 3 years ago

“A very good service. Things have always been delivered promptly and pick ups are 100% when they say they are going to be. I will continue to use them and the driver, who I have come to know, has always been helpful and keen to provide a service.”

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Posted 3 years ago

“I read the reviews for Interparcel and was a little dubious but for the incredible prices I took a chance. I am pleased to say the service has been excellent, I initially sent three parcels to Kiev and one to Guernsey, which were promptly picked up as stated and delivered without any problems. I have sent several more parcels to a family member in Kiev since and each time there has been no problems with pick up or delivery. My own experience with this company, has been a very good one.”

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Posted 3 years ago

“Interparcel is a great service! I have seen changes since TNT has gone and the delivery pickup's from Hermes is concerning. UPS is great and I will stick with using this courier for service. It would be great if I could pick anyone of the couriers but going forward until something is sorted ups is my best bet.”

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Posted 3 years ago

“delivery is good but in addition the service is responsive to problems associated with the delivery unlike some competitors”

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Posted 3 years ago

“Unfortunately, a package sent to Belgium over 2 months ago appeared to be held up in customs. I understand problems can occur, but the inability of Interparcel to deal with or even attempt to resolve the problem has been woeful. I have now joined the rank of online reviewers who wishes they could leave a no star review!”

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Posted 3 years ago

“Used many times now, for worldwide shipping requirements and always delivered on time, per the detailed tracking updates. Recipients very happy.”

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Posted 3 years ago

“2Kg parcel was picked up bang on time, and delivered to Australia in 4 days. This is the 3rd time i've used Interparcel and the service has been similarly efficient each time.”

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Posted 3 years ago

“Took far too long to deliver and package arrived damaged.”

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Posted 3 years ago

“Easy to use and good price comparison.”

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Posted 3 years ago

“Use interparcel all the time. Very reliable”

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Posted 3 years ago

“Very easy process and the collection was as arranged. My Parcel was delivered by the expected delivery time even in this Covid 19 situtation.”

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Posted 3 years ago

“I haven't used this for ages so don't know why I'm asked for a review. Must check banks.”

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Posted 3 years ago

“Easy no fuse delivery on time in tact thank you kindly”

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Posted 3 years ago

“Fine, no problems.”

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Posted 3 years ago

“I left this review on Trust Pilot last week - you inboxed me and asked for a review - Incidentally, up to today's date, I still have no idea where my package is. Dead to me - one star is still too much Hello I have been on the phone with your employees for this entire week, trying to get a package collected. This package was booked and paid for on Thursday last - June 3. The collection date was set for Monday. Package was prepared and left at the reception area since Friday 4th. Every single day that has passed I have contacted your customer service line because I have had several delayed collections from you before......only to be told repeatedly that the package was set for collection that day. On one day I was even told that the driver came and the package was not ready....a damnable lie since it has been sat at the reception area for near a week and is quite visible to anyone who enters the building. I have a customer waiting for this item who has been in contact with me every day asking me what the delay is and I simply have run out of words. I am now faced with affording the customer a discount and possibly giving him the item free of charge in order that my reputation is not negatively impacted.....something, I take it your company cares little about - your reputation that is. Sadly, apologies will not do - your colleagues have done nothing but apologise. I will attempt to get my package to the customer another way. I think a refund is in order and please, do not insult me by sending me any more marketing emails. Your company has now become as dead to me as Hermes. RIP.”

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Posted 3 years ago

“Good and helpful. Delivery times shocking. Twice in the past week have we had failed deliveries to open storage facilities.”

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Posted 3 years ago

“Friendly efficient service.”

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Posted 3 years ago

“Delivered in time and good communication”

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Posted 3 years ago

“Competitive price. Good website. Easy process. Clear instructions. Astoundingly good service. Breathtakingly fast delivery. Excellent service.”

Helpful Report

Posted 3 years ago

Interparcel is rated 4.5 based on 9,918 reviews