Interparcel Reviews

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Popular Questions:

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Customer Service

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

How quickly does Interparcel resolve customer queries?

Helpful Report

(2 months ago)

Greater than 70% of reviewers feedback is Interparcel resolves customer queries within an hour.

Helpful Report

(2 months ago)

56.76%

Industry Average

“ Abysmal service from Interparcel. ”

- Lauren Fearne

“ Paid for a small important parcel in June 2023 to be delivered from one and to another UK address by FedEx. Over one month has gone by. The parcel as still not arrived, assumed lost in the Coventry depot of FedEx. First and last time I will either recommend or use Interparcel of FedEx for a parcel delivery service. No one at either company is interested in giving assistance in dealing with the matter. ”

- Graham Mowbray

“ Avoid !! Thieves, who make money from nothing , They don’t care about costumers and their goods they ask you to pay a lot of money to protect your goods but still blame you in case it got damaged. Avoid! Loads of hidden extra charges Poor customer service They contact people after 2 months and charge them for extra fees on carriage 60 days old. People Please Avoid !! ”

- Grigore Bo

Interparcel Reviews

Customer Service - Average