Investor's Business Daily Reviews

Name: Investor's Business Daily
Address: 5900 Wilshire Blvd, Los Angeles, California
Rating: 4.18

4.2 Rating 1,070 Reviews

77 %

of reviewers recommend Investor's Business Daily

Company Reviews

Metrics

Info

4.2

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 20%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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About Investor's Business Daily:

Our Mission is to Help You Make More Money in the Stock Market.

We accomplish our mission by delivering actionable investing content, comprehensive tools, and educational resources to help you make smarter trading decisions.

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800-831-2525

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After many years with IBD. IM NOW ready to drop them . Poor customer service. I can't access IBD LIVE anymore! They are trying to resell me as a pop up comes and blocking my access. Trying to resell for 24 dollars after there was free access. I can access through my computer but not the phone. I'm always on the go. Have called about this. But very frustrated! I pay a lot for this subscription! They apparently don't care!”

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Posted 3 years ago

$Read Investor\'s Business Daily Reviews$

Hi Calvin, Sorry to hear about your experience. I'll have someone from our customer success team reach out.

Posted 3 years ago

“Don't bother trying SwingTrader. It seems very easy when you are on the trial membership. Information is straight forward, and while not always great picks, investing is a risky business. However, when you go to the full membership the information is extremely difficult to find and all the platform does is try to show off "results" to upsell more services. AGAIN... DON'T BOTHER”

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Posted 3 years ago

“I paid for a 6 weeks trial of IBD Swing Trader. So far, I've invested in 10 of their suggested buys. Six of them resulted in a Stop Loss at their suggested sell price. Three of them are down right now. Only one is marginally up. If you like losing money Swing Trader is for you.”

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Posted 4 years ago

“got no answers waited over 20 minutes looking for a tax form”

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Posted 4 years ago

$Read Investor\'s Business Daily Reviews$

Hi, We apologize for the hold time. Our hold times are usually less than one minute. Please respond with your email address or contact us at (800) 831-2525 to get this resolved.

Posted 3 years ago

“I signed up for 5 weeks for $5 through my company, Wasn't able to open the website. I found out recently they had been charging a company card for 32.95 for 8 weeks. When I called they assured me it was my fault and no offer to refund. I had used IBD hard copy in the past and found it to be an asset for ideas. I was excited to be able to get again. Now I don't want to do business with them.”

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Posted 4 years ago

$Read Investor\'s Business Daily Reviews$

HI Eddy, Sorry to hear about your experience. I'll have someone from our customer success team reach out.

Posted 3 years ago

“I signed up for their swing trading months ago. Really disappointed In that there's no explanation about what stocks their tracking and most importantly why they make the trades their in. If you want to learn this site is a joke. I found another site called sharplanner that's great for everything. Jared/z3”

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Posted 4 years ago

“Very expensive and not worth it.”

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Posted 4 years ago

“Edhutch signed up received nothing”

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Posted 4 years ago

“Lost more than I’ve made with Swing Trader. By the time you are alerted, it was already past the entry. If it’s still within the buy range at the end of the day... 80 percent chance its going to reverse and get stopped out the next day. Extremely disappointed. Probably lost at least a few thousand.”

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Posted 4 years ago

“I recently joined IBD Leaderboard service and I tried to book a coaching which was included in the package but they denied because I was a Canadian Customer. They charge you the same fees but cannot provide the coaching. This is complete BS service. If they do not provide the coaching to Canadian customers they should mention that clearly before anyone try to subscribe to their service. Also, most of their suggestion during my sub period failed.”

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Posted 4 years ago

“I bought VEEV and put a stop in at 273.96 as recommended by SwingTrader. The stock sold at $266.48 then bounced back some. Why is there still a position in the stock on SwingTrader if all the shares should have been sold and at a substantial loss since the stock opened so low? This really seems like cooking the books to me to avoid reporting a very large loss.”

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Posted 4 years ago

“Be aware when you subscribe and pay for any promotion they will continue to charge you without sending statement! They put the auto-pay permission in their terms and conditions that you may click on without reading all pages!”

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Posted 4 years ago

“Swing Trader does not so much more than point out the IBD stocks that are in the Buy Zone. You can get this info from IBD digital. I watched the ST intro for new subscribers with Chris & Mark which was a joke. They refuse to post buy stop prices in advance thinking the Market Maker will run up the stock. But there but points are almost the same as IBD’s Buy Zones. Other services post but prices in advance and this is not a problem. Alerts are too late. I expected more from a big company like IBD. The company has gone downhill and heavily emphasizes blasting ads at subscribers. IND should focus on service more than subscriptions. I will not be renewing mine.”

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Posted 4 years ago

“I have not been getting the Daily as promised. I signed up weeks ago and have only received one copy of the Daily.”

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Posted 4 years ago

$Read Investor\'s Business Daily Reviews$

We apologize for the issues accessing the paper. Please contact our customer success team at 800-831-2525 so we can make this right for you!

Posted 4 years ago

“I opted in for a 14 days free trial, but soon found out that this was not for me. According to the website where I signed up, there is a MyIBD option where you can opt out. Problem though is that this does not exist, and the customer service has not reacted to a ticket I have raised. Seems the only option left is to block my credit card. Shame on you!”

Helpful Report

Posted 4 years ago

$Read Investor\'s Business Daily Reviews$

HI Lunde, I'm so sorry to hear this. I'll get in touch with you and make sure this is resolved. You are also able to cancel anytime, by logging in to our website and clicking on My IBD,

Posted 4 years ago

“Can't get to the meat of the issue 😣 I want access like reading the news paper . I can't get to the login for use of your services help!!!”

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Posted 4 years ago

$Read Investor\'s Business Daily Reviews$

Thank you for your comment. All of the content in the paper is available online. Please contact our customer success team at 800-831-2525

Posted 4 years ago

“I have been a customer of investors.com for over a year as it appears. the reason why I am not happy is that I signed up to their promo service to check if I would be able to benefit from their service. However, after a few days, I decided this is not the case and I followed steps to cancel my trial. a year goes by and I noticed that I have reoccurring charge of around $35. I contacted investors.com and spoke with a person. I was advised that my money was paid and they will not offer me a refund even I was not aware that I had an active subscription. Investors.com did NOT send me a monthly invoice or in any way contacted me when they collected money form my card. Sure it's my fault I didn't check my card properly, this was revied by my accountant and he assumed I am using this service. but not sending any remittance advice or invoice even they took money from my account monthly is a low blow. I would expect that kind of behaviour from shady business/ fraudsters, not a reputable business. to add to the insult support agent was rude, told me he is not going to discuss this with any longer and I should go away. I will avoid them like a plague in future!”

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Posted 5 years ago

“YOU ARE RATED VERYPOOR BECAUSE YOU TOOK MY MONEY NAND CAN'T DELIVER A PAPER. DISGRACEFUL, DISHONEST, INCOMPETENT AND ANY OTHER NEGATIVE ADJECTIVES YOU CAN THINK OF”

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Posted 5 years ago

“First of all I do not take it. I cancelled my subscription to IBD several years ago. I do take and use Marketsmith but consider the two as separate entities.”

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Posted 5 years ago

“I invested in some of the market timing etfs like LDRS, BOUT, and FFTY. These etfs follow ‘time tested’ IBD models and methods. They stink! Way underperforming. They time the market alright. The wrong time! LDRS has moved out of stocks just in time for stocks to go up, and back into stocks in time for them to go down. I reached out to IBD they sent me to the etf provider, the etf provider said they just follow the models from IBD. Don’t trust them!!! And with all the tools they provide, if they can’t even manage a Model portfolio to make money using their tools, how are you? Stay away!”

Helpful Report

Posted 5 years ago

Investor's Business Daily is rated 4.2 based on 1,070 reviews