Investor's Business Daily Reviews

Name: Investor's Business Daily
Address: 5900 Wilshire Blvd, Los Angeles, California
Rating: 4.18

4.2 Rating 1,070 Reviews

77 %

of reviewers recommend Investor's Business Daily

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4.2

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 20%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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About Investor's Business Daily:

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I should not have to log in each time to use the website as a paying customer.”

Helpful Report

Posted 5 years ago

“I have with IBD for almost 20 years. Previously, I used to get daily print of IBD. From last few years, it was changed to weekly. And now it comes almost 4-5 days after the week is over and so we miss timely information. Website still gives daily access but printed copy are so easy to read at any time. IBD has cut too many corners to save the cost at the customer’s expense. Didn’t agree with this approach. Hope IBD will focus again on printed copy in a timely way. . Thank You”

Helpful Report

Posted 5 years ago

“I love your publication but when it arrives on Wednesday or Thursday there's something not right. If my local grocer gets his by 8am Saturday morning, I am very disappointed that my issue arrives so late. I am seriously considering cancelling my subscription and just buying it retail. I hope this helps.”

Helpful Report

Posted 5 years ago

“My IBD arrives by mail Monday evening and no longer on Sat. home delivery. To say that is timely is not correct. Too much of the data is already OLD. Any hope for home delivery again? Don't tell me to go online. I want the printed paper. Thank you. Joseph Leonard”

Helpful Report

Posted 5 years ago

“I have been a long time subscriber but become weary of being "nickle and dime-ed" and with the constant pop up boxes for added and premium services. Now, most recently upon temporarily "holding " my paper delivery for 1 week while on vacation,I apparently did not have access to the on line services unless i paid extra for "Digital Access". My subscription was for both paper and online and in this advanced technological age IBD is unable to hold the paper service without permitting access to ones paid on line service.”

Helpful Report

Posted 5 years ago

“The CFA analysis of using hindsight to predict market direction has no statitical support. IBD claims that past performance will reliably offer an edge in the market. IBD does give a reliable list of companies whose share price is changing but one must be careful of buying anything on their site as they trick buyers into expensive subscriptions.”

Helpful Report

Posted 6 years ago

“Website is glitchy and keeps logging me out. Leaderboard subscription no longer includes features that were available before. It is clear that you have become more about making money than providing an outstanding user experience.”

Helpful Report

Posted 7 years ago

“My paper has been SUCCESSFULY delivered 3 0f the last six weeks. And your blind allegiance to a rigid conservative political policy is an affront to the real world in which we live.”

Helpful Report

Posted 7 years ago

“News Paper cancelled.”

Helpful Report

Posted 7 years ago

“I love the paper have been a long time subscriber along with market smith. I understood the switch to a online platform but there is no way for me to make it personalized like I could with the paper. I find I do not use the website at all because it is cumbersome, loaded with ads, and not user friendly. I almost did not renew this year but I still enjoyed the Monday paper to justify keeping it.”

Helpful Report

Posted 7 years ago

“The website is out of control: Pop-ups everywhere, Videos play by themselves Big Fat fonts and pictures consuming 70% of the screen leaving 20% to real information”

Helpful Report

Posted 7 years ago

“I thought I would be a lifetime subscriber to IBD (paper). I was disappointed with the cessation of daily print, but understand the economics driving that decision. I stuck with the web site; however, I didn't renew my subscription. The web site is insufferable. Too much clutter, pop ads, annoying videos following me as I try and read content, can't find content --- a very user unfriendly experience that I will not pay for. Which is too bad because the content is good. As far as Marketsmith. The quality of this platform is also deteriorating. Too many bugs. For example, lists don't load properly, site crashes, fixes that are touted as being fixed aren't fixed. I know I'm not the only customer with experiencing these problems. I email MS alerting them to the problems. The responses I receive are usually nonsensical. The underlying tone of them is to blame me. I've also emailed basic questions to MS seeking clarification about the computation underlying of certain data points. Unfortunately the responses received are not responsive and some are borderline rude.”

Helpful Report

Posted 7 years ago

“Since you went to a weekly I never read it, I hate going on line and having to scroll through to find info. The only reason I'm still a member is for Market Smith.”

Helpful Report

Posted 7 years ago

“I use MarketSmith and I like nearly everything about the software except charts frequently fail to load and I must wait a minute or more to see any charts. I use an iMac as well as an iPod. I am convinced the problem is not my server because I frequently go to another state with a different ISP using both computers and the problem is always the same. If I want to review the charts late in the trading day before making a trade, the inability of seeing the Marketsmith data has prevented me from making a timely trade. This now seems to be an everyday occurrence, even on weekends and the middle of the night. Frequently, I spend more times waiting for information to download than I actually do studying the info. Also, when using Marketsmith I get far too many pop-up ads because pop-up blockers must be deactivated to use the software. Software of this expense should not serve up ads. A huge frustration. So far, I am living with the problem but if I can find anything better I will switch.”

Helpful Report

Posted 7 years ago

“Switching from a daily to weekly publication with no reduction in subscription price, while great for your bottom line, is like a slap in the face to subscribers. Moreover, the Web functionality is definitely NOT a suitable substitute. Makes IBD a ripoff.”

Helpful Report

Posted 7 years ago

“First off I am seriously tired of receiving pop ups asking me to turn off my pop-up blocker. I'm PAYING for a subscription, which should entitle me to browse though whatever information without having to endure annoying advertising. Second of all, you went from providing me with 6 newspapers a week to only 1 now, with no apparent added value for myself while still charging the same amount. Thirdly, you make cancelling any type of subscription excruciatingly painful in extreme contrast to getting a subscription, which is, of course, a one click deal. I must say, that looking back at the arguments I just provided to you, I honestly do not know why I remain a customer. Regards, Alberto Lemolt”

Helpful Report

Posted 7 years ago

“It should be DAILY”

Helpful Report

Posted 7 years ago

“Since ending the daily paper, the website is much more important to your CAN SLIM clients. It is poorly designed and frustrating. It is full of garbage and adds like yahoo finance - EVEN BEHIND THE PAY WALL. I have it on add block because it is otherwise unusable. It is very difficult to discern an add from an article. Audible adds download automatically and frustrate the user who is doing multiple tasks. The MOST important piece of data is the markets table page which is at the bottom of the market pulse page. Don't make the real users dig for this. Have a shortcut right on top. The website is targeted at amateurs and new traders and frustrates your loyal customers who actually use the information you provide. Right now, you still provide valuable information that is difficult to obtain otherwise so we're stuck with this click bait website. But know that we're all looking for better alternatives. Either we'll find them or you'll change and we'll stay loyal customers. You've taken a dramatic step down in the last two years. I hope you change.”

Helpful Report

Posted 7 years ago

“The change from the online newspaper format to web pages has been terrible. It takes forever to get anywhere. For example, zipping through the IBD50 is effectively unusable. While you conveniently added buttons to go from one stock chart to the next in the list, it takes forever, all the while the screen bouncing around as the ads come in shuffling things around. Then there are the ads. They start blasting audio automatically, and some of them pop up in front, others block a third of the screen. I can see if this was a free site, but I'm paying for this. It's so bad I hardly every log on anymore. I never read the editorials anymore, it takes longer to get to them than to read them. I used to enjoy the online version of the paper on my iPad, reading it basically cover to cover every even. I've given it a while now to see you could work out the kinks, but it looks more and more likely I'll cancel when my renewal comes up. It's sad to see such good content held hostage behind a horrible interface.”

Helpful Report

Posted 7 years ago

“I ordered the weekly print edition and it didn't come. I spoke with your representative later. and she said I have been billed twice for the subscription and she would credit me with the overcharge. Papers came today, not Saturday. Two came. I only want one. I only want to pay for one. I think I successfully ordered the introduction to CAN SLIM. I think I was charged for it. Am I supposed to get something in the mail? Nothing has come. I received an email that enabled me to see the first lesson. Is that all I get? I've looked on your website for a number to call to sort these things out, but I can't find a number. Do you have a "help" line?”

Helpful Report

Posted 7 years ago

Investor's Business Daily is rated 4.2 based on 1,070 reviews