“I did a PH Test on the different water bottles purchased from the store and you would be surprised on the results. This was the reason I bought several water pitchers and filters, they have worked out great. The water tastes good and you can test the water once it has gone thru the filter. I continue to purchase filters from invigorated water.”
Hello Tina,
We saw your message and we wanted to reach out.
We are so sorry to hear that the water has an off taste, but that may be normal when you start to use alkaline water. Even if you drank alkaline water before, ours can still have a different taste as we are also adding in over 20 trace beneficial minerals.
When people first start drinking alkaline water, it can have an "off" taste as their bodies become accustomed to drinking alkaline water and as they detox, which starts in the mouth. You may experience a slightly odd taste in the water and this will slowly disappear over the course of up to two/three weeks.
It is all due to the high alkaline levels in the ionized water.
Your body is becoming acclimated to an alkaline environment and your body is also detoxing during this break-in period.
We hope that you are now enjoying the water and please send us a message in support@invigoratedliving.com for questions or concerns and we'll be glad to assist you.
Kindly,
Pam
Invigorated Living
“I never purchased it because it was on back order and was advised to get it from Walmart. I did not buy it from Walmart and spent the money elsewhere.”
Hello Brian,
We saw your message and we wanted to reach out and help.
We're sorry that the product you have ordered was unavailable when the order was placed. Please know that we are doing our best to get our stocks back in the warehouses the soonest time we can.
Please feel free to send us a message in support@invigoratedliving.com for questions or any concerns and we'll be glad to assist you.
Kindly,
Pam
Invigorated Living
“Tap filter always falls off when the water is on, even though it is the correct fit for the tap and is constantly tightened up. Therefore, I can’t use it, and wasted money. Not happy!”
Hello Darren,
We saw your message and we wanted to reach out.
Our apologies for the trouble with your pH PURIFY Faucet Filter.
We hope that the replacement parts we've sent helped solve the issue with the filter.
Please send us back a message in support@invigoratedliving.com and we'll glad to further help with any concerns.
Kindly,
Pam
Invigorated Living
Hello Jeremy,
We saw your message and we wanted to reach out and help.
We're sorry to hear about an issue with your pH RECHARGE 3F Countertop filter.
Please send us a message in support@invigoratedliving.com, provide us with some details of the problem and we will be happy to find the best solution for you as we would love to have you continue enjoying your filtered water.
Kindly,
Pam
Invigorated Living
“My bff gave me the IW glass water bottle as a gift. I loved it so so so much that I bought the pitcher for my home. It’s also nice to transition away from the plastic water system that I had to glass and stainless steel. Bravo and thanks.”
Hello Fabrizio,
We saw your message and we wanted to reach out.
We apologize for any delays in responding. We try our best to respond to messages within 24 hours and in the order that they are received.
Rest assured that we will get back to you to help with any concerns the soonest time we can.
Kindly,
Pam
Invigorated Living
“I bought a pitcher and a pouch to remineralize and lower the pH of my purified water. Both work equally well to lower pH. Made the water taste great, too.”
“I sent two emails and got zero response I called several times and left my phone number nobody bothered to call me back. And then when I did go ahead and do my order I received a notice saying that it was going to be an additional $75 for shipping. Your company shouldn’t make people waste their time shopping with you when you showed that you will deliver to the Virgin Islands and then send an email stating that it would be an additional $75. I’ve never left a negative review but I have to say I have nothing good to say about this company.”
Hello Jules,
We saw your message and we wanted to reach out.
We're sorry about the inconvenience. The additional fee was for the shipping to send the order in Virgin Islands with an expedited shipping option.
Sorry this is not within our control as it is the carrier that imposes the shipping costs.
Please send us back a message in support@invigoratedliving.com and we'll be glad to help you with any questions or concerns.
Kindly,
Pam
Invigorated Living
“Bought this product for my college age granddaughter. She said she loves this product. Will be purchasing additional filters in a couple of months for her. She is very pleased!!”
“I received my purchase promptly, however there were no instructions on how to use it. I emailed and very quickly got a response. I was grateful because the info that I was able to look up did not provide the complete steps to activate the filter. I had already consumed a complete pitcher of water at that point. So, I went back and started over. I appreciate a company that is responsive to customers after a purchase. The response was timely and addressed all my concerns. I will recommend and patronize you in the future. TY”
