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ipaytotal Reviews

4.0 Rating 141 Reviews
76 %
of reviewers recommend ipaytotal
4.0
Based on 141 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Our company processes over 1 million in receivables per month as credit card transactions. We keep our margins as competitive as possible, so paying the least amount of fees is important. We have been extremely pleased with Ipaytotal.
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Posted 5 years ago
The iPayTotal team offers cutting edge and effective customer care. I communicate with ipaytotal via their chat support for all of my concerns. They ALWAYS respond within hours for my email and offer efficient solutions to all of my concerns. It means a lot to me how much effort they put into each customer and the time they spend with each customer shows that the company is thorough in their operations. Thank you to the entire team!
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Posted 5 years ago
Excellent service - very fast, and efficient in replying to queries. We are delighted with the solution proposed which will lead to a reduction in our card processing costs by almost 50%. Would highly recommend ipaytotal to anyone.
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Posted 5 years ago
I cannot identify with the negative reviews on here, however we have a good customer base & take a great deal of care with all transactions so I guess we are less likely to have problems in the first place.
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Posted 5 years ago
Very refreshing to get straight forward good service in this day & age. Saved us a lot of money having transferred from another provider. Money available very quickly, a huge help to our cashflow.
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Posted 5 years ago
We have been with a merchant service provider forever, and after our fees continuing to raise for years we decided to look into some of the newer merchant service providers. We pointed it down to 3, and ultimately chose ipaytotal as their knowledge of the transaction processing and transparency is second to none. They spent time answering all of our in-depth questions to find out what and why we were being charged with our previous provider, and what will happen at ipaytotal. They made the transition a breeze. Since switching, our merchant fees have been halved!!!! incredible! Another satisfying surprise with ipaytotal, we get our funds in half the amount of time than our previous provider! And last their customer service/response time after signing on has not dropped either. Every time I have reached out my questions are answered...within minutes. If your business is looking for reasonable fees, access to your funds fast, and exceptional service, ipaytotal is your solution!
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Posted 5 years ago
don't trust them, they are cheaters.
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Posted 5 years ago
Shitty company, good reviews just from payed members or from the company, they didn't pay me 10k USD for Occtober 2019. Support doesn't react. BE AWARE! Don't trust them at all!!!
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Posted 5 years ago
I am so glad I found your company. I’ve never found a better service in the past. Thanks again!
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Posted 5 years ago
It is great to work with ipaytotal! You have provided outstanding, uninterrupted and reliable processing services, as well as great communication. Thank you!”
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Posted 5 years ago
Thank you so much for your help with my chargeback issue. It is a pleasure to work with you!”
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Posted 5 years ago
Thank you for your great customer service. I must say, you are very professional and helpful with this!
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Posted 5 years ago
Thank you so very much for your fast and professional approach — it is truly appreciated!
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Posted 5 years ago
ipaytotal's customer support team is incredibly professional and helpful, which is hard to find these days! Glad to find you guys!”
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Posted 5 years ago
be away from ipaytotal .shortly they will steal your money .stop paying you. they are really very bad. we lost 50k with them they even stop answering to our emails and also on skype be away .everybody who hear about this company to be away .they are scam.
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Posted 5 years ago
This is to formally inform everyone that one of the major banks that we were working with is facing issues with the regulating authorities due to the additional scrutiny and audit from the FCA. We regret to inform you that they have been required to stop all financial activities including distribution of funds until further notice. Some of our clients that were processing through this bank have been affected due to this situation. Furthermore, the bank ceased to undertake any payment processing activities. Therefore, the transactions of some of our merchants have been affected by the aforesaid condition. Keeping in view the above-mentioned circumstances, the payouts will be delayed until such time the bank tells otherwise. We are working with the concerned departments regarding such and have been informed that they will update us as soon as their issues are resolved. As soon as we receive the funds, we will be processing the payments of our merchants immediately. Rest assured that we are already in talks with alternative banks for securing a new MID for you but it is taking some time to set up. Please know that we are doing our best to speed up the process but unfortunately, this is already beyond our control. We hope to get the new MIDS within next week and we will keep you informed on the progress. We humbly apologize for all the inconvenience caused.
Posted 5 years ago
Support doesn't react. and the company doesn't pay money for merchants.
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Posted 5 years ago
I dont know who writes these all good reviews about that company, but they don't pay money to the merchants. I and many others who was charged by them on the same merchant account were cheated, and we didn't get our money. Support doesn't answer me at all.For now I was promised to get my money in may and that person doesnt answer me again. i feel cheated and i am waiting for my money already 7 months. They owe me 10000 usd. Send me my money !
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Posted 5 years ago
I want to personally thank you for all your help with setting my business up with a complete payment solution, your service was exceptional and i will definitely recommend your business to all my friends and family. extreme Service For my CBD Merchant Accounts.
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Posted 5 years ago
Excellent customer service, Great company, great people.
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Posted 5 years ago
I have been using ipaytotal for over 1 years and have had amazing experience!
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Posted 5 years ago
ipaytotal is rated 4.0 based on 141 reviews