ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“whorst delivery. item left near gates near main street.”

Helpful Report

Posted 10 years ago

“Delivered as per schedule. However, large box was placed on doorstep and left without bell being rung or door being knocked (I actually saw individual walk to the front door and away again without anything being posted through the letterbox- and went to the door to see what was going on). I live on a busy road, if I had been out, every chance box would have been stolen. As I was in it is also very conceivable that the box might have been left there all night as it was around 6pm and if no-one had left the house after then it would have been. Very poor standards.”

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Posted 10 years ago

“The parcel was left on the front door mat in full view of passers by, the mat was also soaking from the rain so the box was completely destroyed by the time I picked it up. Would not recommend at all.”

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Posted 10 years ago

“Not very impressed with service on the whole. A parcel that was due to be delivered on Friday was held up in a depot somewhere and not delivered until Monday. This presented a problem with someone not being at the delivery address to sign for the parcel. I phoned direct to change the delivery address as a result of this but the amendment was not actioned. Overall in this instance, poor service”

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Posted 10 years ago

“Parcel split open and contents exposed. Parcel left on doorstep on a wet day, when there is a small outdoor cupboard in the driveway, which is used for post. Whilst it's good that the courier didn't take toe parcel away again, placing it out of sight and leaving a card would have been the correct thing to do. Brainless.”

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Posted 10 years ago

“I have always found ipostparcels to be efficient, reliable, and safe. Until the last two months, really. Next day delivery delivered a day late. Morning collection picked up well into the afternoon.”

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Posted 10 years ago

“We booked and paid for the driver to bring a printed label. He didn't. This caused our customer a great deal of inconvenience and upset. Trying to contact I Post when things go wrong is impossible as they NEVER respond to e-mails either, overall apalling service and VERY unhappy!”

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Posted 10 years ago

“Hello aI am writing regarding th eparcel I was suppose to receive but today I am still waiting the parcel ( seems lie”

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Posted 10 years ago

“Normally service is okay but now poor due to latest job. Collection time I paid extra for between 11am & 3pm was completely ignored and it was purely by chance that the parcel was collected at all. Contacted Ipost who refunded my £2 time slot fee. Fine I was owed that anyway but when I asked for a promo code for my next parcel as an apology I was ignored again. Parcel2go provides a much better service. Did you really expect a gleaming review ?”

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Posted 10 years ago

“The parcel was put into my dustbin when I was out. Although he delivery man put a note through my door, I'd have lost it if it had happened to be dustbin day.”

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Posted 10 years ago

“The delivery driver was very abrupt! Felt almost rude.”

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Posted 10 years ago

“The goods within the parcels were totally trashed,”

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Posted 10 years ago

“My item was sent next day delivery but I didn't get it until the day after that,other than that perfect”

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Posted 10 years ago

“I went to depot to collect the parcel which was ripped open with the wrapping in shreads, I was told I could not check the contents and had to accept or reject the parcel on sight from behind the counter and if I accepted it, I would not be able to leave it then. Bizarre customer service - amazing le the contents were I damaged though..”

Helpful Report

Posted 10 years ago

“Item arrived damaged”

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Posted 10 years ago

“The parcel was delivered with damaged packaging and the majority of product missing . The remains of the package was left on my door step and wasn't signed for”

Helpful Report

Posted 10 years ago

“Delivery was ok but been able to book a delivery date and time slot would be better”

Helpful Report

Posted 10 years ago

“no1 collected my parcel from date ordered 5 days in before pick up and stayed in all day and no1 come to pick up, I emailed ipostparcel but no reply and now have to go though paypal to try and get money back, poor service, no communication from them at all, very very poor and I wish I could say more but I be swearing a lot as this company have lost me money and time of sending an parcel.........DONT NOT USE......................”

Helpful Report

Posted 10 years ago

“The parcel I was expecting left the original premises on Friday 14th Feb. I was told that it would be with me on Saturday 15th Feb as it was to be delivered within 24 hours. I did not leave the house as I was told that it could come at any time.I did not receive the package on that day. The parcel contained mannequin dolls to do a first aid practical and was needed for Monday 17th (am). They did not arrive for the observation and I had to cancel my meeting. They arrived on Monday 17th at 1.30pm. I am therefore not pleased with the delivery.”

Helpful Report

Posted 10 years ago

“I attempted twice to postpone collection within your timeframe due to person at point of collection not having label print facilities.Neither query was dealt with,fortunately issue was resolved in time,no thanks to yourselves.Parcel was collected at approx 14:30 (I paid for pre 13:00 pickup) Delivery instructions were,if no one at home to either leave in unsecured porch or leave with neighbour at either No 3 or 7, Parcel was left OUTSIDE porch in full view of passers by in pouring rain! Not happy & probably will not use service again,certainly will not recommend. Only plus point,delivered promptly,academic,given above points!”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews