ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“The email said my parcel would arrive between 4:00 and 5:00 pm and it arrived at 9:00 pm”

Helpful Report

Posted 9 years ago

“To date......service has been disappointing. Despite being told to stay in 3 times,promised a phone,none of which has happened. Cannot be put through to talk to anyone, parcel value inc postage over 200 pounds. Has been delivered to the wrong address twice......what more can I say?”

Helpful Report

Posted 9 years ago

“Delivery time was very quick although my specific driver didn't actually knock to deliver the parcel, he put it beside my bin & posted a slip to tell me where it was (which I heard him post so no way I missed him knocking).”

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Posted 9 years ago

“I expect the parcel to be at the nearest post office not at my neighbors.I know post office time opening, I dont know my neighboars when are they home.”

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Posted 9 years ago

“The parcel I received yesterday was very badly damaged and I believe it was bady handled during transportation. Photos have been taken of the damaged package and can be provided if required. Therefore I can't give a good feed back.”

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Posted 9 years ago

“delivery driver who just delivered my parcel was extremely rude!! and would of happily left my parcel on the doorstep if i wasnt quicker to get the door!”

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Posted 9 years ago

“Sorry but very dissapointed. 4 attempts, phone calls and 2 emails before my battered cardboard box arrived. Was told i would have to sign for it but driver didnt have anything with him...”

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Posted 9 years ago

“Well where do i begin... disgrace is being polite. Not a courier service as never delivered. Yet decided to sign for it using my name FAYEBBB. No note or card left to say where the parcel was left. Now trying to track down the package and being told its left behind bins which is another lie. Not what I expect from a courier service. VERY POOR is an understatement. Now having to work with the nice gentlemen that I brought it from to try and get some information form yourselves to where my parcel is. This is also hard work as no help from the driver. WHERE IS MY PARCEL? Very dissatisfied customer hoping for some kind of compensation for the stress and my parcel delivered to me.”

Helpful Report

Posted 9 years ago

“I recieved 4 emails last week promising pick up, which did not happen. The last email said my parcel would be picked up late in the afternoon and was picked up at lunchtime. The content was fragile, and arrived broken despite being packaged very well. Seriously unimpressed and wont be using this service again.”

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Posted 9 years ago

“Delivered to wrong address. Called you to discuss it it. Promised a call back - no call back. Called again and promised Saturday delivery. No Saturday delivery. It arrived Monday. Not very good!!!”

Helpful Report

Posted 9 years ago

“Item,never arrived for 2 weeks,it also said it had been delivered on your website,I then tried to phone your Glasgow depot but it dose not have a contact number, I would never use your service.very poor.”

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Posted 9 years ago

“Picked up on the 25th November now the 16th December , ipost say item delayed then sending back then delivering then giving compensation then 4 different consignment numbers. I think they would be better running a joke shop, poorest courier service I ever ever used I would not advise anyone to use these jokers.”

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Posted 9 years ago

“Never picked up on the day that we arranged only good thing i can say is they kept calling 5 times till they got it . 10 out of 10 for effort but no prize .”

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Posted 9 years ago

“Even though the money has been taken the parcel has not been picked up. Raised a case , no reply. Very bad service I will not use them again.”

Helpful Report

Posted 9 years ago

“International parcel was supposed to be picked up on 10/12/14, even had email in the morning giving a 1 hour time slot but it was a no show. Had similar emails the following 2 days but both no shows. The company ignores emails and when I telephoned them they said I needed to phone another number which, surprise, surprise was not answered. Stay away from this company, they steal your money and don't bother trying to put things right. S Charman”

Helpful Report

Posted 9 years ago

“it took 20 days and 2 attempts and numerous emails to finnally get my parcel delivered.i got a refund the first time and a promise my item would be delivered in 48 hrs for free. never happened!! i had to re order it myself. if this company wasnt so cheap i would not use them again.”

Helpful Report

Posted 9 years ago

“DO NOT USE!!! Customer service shocking. They do not respond to email at all!!!. While arranging for parcel to be delivered to Finland. Got to section on website where pay. Payment went through then their website crashed and I was given a ref. number and told to contact them via email. Did not get through to part where get labels, consignment no, which is section after payment! However, the payment of £17.69 was definitely taken from my bank account. After numerous emails to them via their website - no response at all. This is 2 weeks later!! DO NOT USE THEM - NOT WORTH THE RISK!!!!!!”

Helpful Report

Posted 9 years ago

“booked for collection and no-one showed up, logged online to find it said my parcel had been collected even though it is still sat in my house. No contact number to get hold of anyone. Very poor service and definately wont be using again.”

Helpful Report

Posted 9 years ago

Helpful Report

Posted 9 years ago

“I think the customer service team must spend there day on here writing fake reviews because the service is shocking. Nobody turned up to collect the parcel yesterday. All emails ignored. Eventually found the phone number - rang several times to be told "we can't help you". iPost - You have my money, wheres your part of the bargain??”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews