ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“After my previous 1 star comment for non collection yesterday, I decided to re-book my international parcel with this company. Well what do you know...another failure to collect. I've wasted 14 sheets of A4 paper on customs invoices and address labels, 2 envelopes, 2 document pouches and 2 expensive mailing bags. And my parcel is still sat up the hall. Also I now have to wait for this pathetic company to process two refunds to the tune of £36+. I note the reviews on their website filter and show only the 5 star comments. I don't think that is an acceptable practice either.”

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Posted 10 years ago

“Deadful. No one you can actually talk too, email addresses you cant reply too, have to contact through a form on the website . What is this 1991 ?”

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Posted 10 years ago

“Hello I'm afraid it's a big thumbs down. My mum sent me birthday bouquet fruit and I won't even eat them as the box was such a mess. Bits were sticking out etc etc. my mum now has to complain to company she bought from.”

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Posted 10 years ago

“The driver rang twice and by the time I flew downstairs he was gone next door. I caught him because a lady walking out of the computer shop asked me if I was waiting for a parcel. Luckily the owner is a good friend of mine but delivering a laptop at a computer shop is definitely a no no especially because I didn't want him to know I shopped somewhere else...just as well the parcel didn't scream "There's a laptop in here!" :(”

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Posted 10 years ago

“My parcel was left exposed in my back garden not covered or hidden. It could have been stolen or rain damaged, I was very disappointed with this service”

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Posted 10 years ago

“Your delivery driver knocked on my door at half past 8, left the package on the door step and walked off. The contents of the package were worth £165. If someone had picked it up and walked off with it then I would be down £165. My wife was in and it takes a while to get to the door as we have a 5 month old baby.”

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Posted 10 years ago

“Booked parcel for international delivery on express service. At the end of the following day the parcel had not been collected. Tried to contact Ipostparcels via online form (no telephone number given). Received automated reply that it was being dealt with. Now 24 hours later and still no pickup or contact! Next step to get money back from Paypal. Have these people gone bust?”

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Posted 10 years ago

“Collected late although paid for specific collection times, was ndelivered next day, nor the day after that. Ended up having to collect. Will never use again.”

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Posted 10 years ago

“Courier wouldn't come near the front door as he heard my dogs barking! He told my son to go make sure they were shut away and made me go out to him to sign. Not very friendly at all and frankly in the wrong job if he has a serious dog phobia!”

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Posted 10 years ago

“Yes a parcel was "delivered" if that's what you would call it. The parcel was, in fact, dumped on the door step. Nobody bothered to ring the door bell and we fell over it when we went out!!!!!”

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Posted 10 years ago

“RECEIVED E MAIL THAT PARCEL WOULD BE DELIVERED ON THE FOLLOWING DAY, HOWEVER NO COMMUNICATION WAS RECEIVED ON MORNING OF DELIVERY FOR TIME SLOT AS PROMISED -VERY POOR”

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Posted 10 years ago

“Have been in contact with FABpress and was told that they were informed the parcel was left at front door which is odd as I was in at the time of "delivery" and door was open am confused as to your policy of delivery as no card was left and courier didnt knock on the door.Would appreciate an explanation as to where my parcel is????”

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Posted 10 years ago

“Parcel was despatched with next day delivery but arrived a full six days late with no explanation hmmm. NOT GOOD”

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Posted 10 years ago

“Package was left with neighbour with no card through the door”

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Posted 10 years ago

“Parcel was 3 hours late”

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Posted 10 years ago

“Only 'one' of 'two' parcels collected from the same place arrived, & was delivered to a house down the street and left outside on someone's doorstep ( i will pay for a signature next time) So not the best service this time & i'm still trying to find where one parcel has gone.. But i'm sure this is not always the case, so i will use again and give them the benefit of the doubt this time.. 5/10”

Helpful Report

Posted 10 years ago

“Paid for next day delivery and only got package 6 days later. Made a lot of follow up calls and personnel seems not to even know what they are to do. At first they did not even know where the parcel was. Or mixed up with other parcels in the warehouse. Then lies about train delays. All the crab. They showed very little concern to the frustrations of client. Worst delivery service I have ever seen.”

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Posted 10 years ago

“I feel the service could be improved if the item was actually delivered directly to me rather than it being left outside my front door.”

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Posted 10 years ago

“They collected my parcel and for some unknown reason it was delayed and I got an email on the day of delivery telling me this even though I had taken time off work to be available. No excuse as to why it was late, I then had to rearrange delivery on the website and it was very poor service”

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Posted 10 years ago

“This was the first and last time I will use this company. The item was collected a day late and not delivered the next day as promised. No apology from customer services just excuses in an attempt to cover up poor service.”

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Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews