ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“No parcel was delivered to me and I was not expecting one. The postcode you quoted is not mine. I emailed you about this yesterday but you did not reply - so 0 out of ten this time!”

Helpful Report

Posted 9 years ago

“Shocking service. Parcel delivered to wrong address. Meant to be house no. 12 delivered to no.26- no note through door. Contacted call centre- they could not tell me where it had been delivered to- very unhelpful even though I gave address, postcode etc. would not recommend again.”

Helpful Report

Posted 9 years ago

“This was a terrible service and I would not recommend using this company. I am still waiting for a call back following my complaint which I made this morning. I paid for next day delivery and this took nearly a week with unresponsive to poor and disinterested customer service. Next time use parcel force!”

Helpful Report

Posted 9 years ago

“Ipost are quite simply the very worst courier service available. Although the driver who delivered my parcel was brilliant, I will not longer use Ipost for collections as they dont bother to collect, and they are almost impossible to make contact with to complain to, unless you want to use twitter !! I've moved all my service to Fedex who collect for a cheaper price, and actually do the job you pay them for. My advice, never ever ever use Ipost. I certainly wnt anymore.”

Helpful Report

Posted 9 years ago

“the parcel was wrongly routed to Northampton so arrived a day late. Then it was left under a bush outside the following day before the office opened - so not impressed !”

Helpful Report

Posted 9 years ago

“I REPORTED THIS ITEM WAS NOT DELIVERED, JUST TO FIND IT IN MY SHED TWO DAYS LATER ON DELIVERY NOTE WAS POSTED THROUGH MY LETTER BOX REGRADING THIS ITEM,THIS SERVICE IS VERY POOR”

Helpful Report

Posted 9 years ago

“I didn't appreciate the hammering my door down at 7.30am on a Saturday morning. I thought someone had died! Perhaps the blow would have been softened if I was informed to expect a delivery, the same way most other couriers do.”

Helpful Report

Posted 9 years ago

“Driver on arrival seemed reluctant to deliver parcel to door, he said he should not enter the building which has telephone security access. I found this attitude quite strange for a delivery driver and wonder how he expects to do door to door delivery.”

Helpful Report

Posted 9 years ago

“Paid for next day delivery, collected on 5th day, despite calls and emails every day. I wouldn't recommend your business to anyone, and I have now been waiting 3 more days for a return call that I doubt will ever come! Absolute rubbish!!!!!”

Helpful Report

Posted 9 years ago

“As the valuable parcel ( a pushchair ) was delivered to the wrong address, and took us till the next day to recover, and its loss caused me a great deal of stress, I cannot rate your services as other than very poor. Verity Peto”

Helpful Report

Posted 9 years ago

Helpful Report

Posted 9 years ago

“We paid for next day, before 12 delivery and parcel didn't arrive for a further 2 days. Very disappointed”

Helpful Report

Posted 9 years ago

“I arranged a delivery for something I purchased off eBay for myself. I pulled up outside my house as the driver was getting the parcel from his van to deliver to me. I simply pointed to him from my car that the parcel was mine and he handed it over. I COULD HAVE BEEN ANYONE!! He asked for no proof of identity, or that I even lived there. No signature was asked for, he just got in his van and continued on his merry way! To top it off, I received an email later that day to say my parcel had been SIGNED FOR! Scandalous service really, just glad it was actually me that received my parcel!”

Helpful Report

Posted 9 years ago

“Use to be very Good service, since new year standards have gone down hill due to the extra workload taken by city link I think. Hopefully over time they will return to there good standard.”

Helpful Report

Posted 9 years ago

“Parcel was to be delivered to s business address which was open, the parcel was left at a different proprty on a door step on the same site even though a clear sign stated to take any parcels to the shop. It was lucky I visited the property today and found my parcel or I would have been contacting you today to complain.”

Helpful Report

Posted 9 years ago

“you left me a message, saying you delivering my parcel after, i had left for work, WHY NOT LEAVE A MESSAGE THE DAY BEFORE.....Lucky someone was in”

Helpful Report

Posted 9 years ago

“Parcel was left OUTSIDE my back yard gate in an alley with open access to anyone (hence the driver was able to leave it there). Thankfully I have honest neighbours, but anyone could have picked it up, so it's lucky it was still there when I got home. He could have left it with a neighbour for safety! But it seems speed rather than the safety of parcel was this driver concern. Can't say I can recommend this company!”

Helpful Report

Posted 9 years ago

“I wasn't happy that he left my parcel on the doorstep for the street to see. It could of been stolen. I get a message on the day telling me a time slot however it doesn't give me much time to take off from work to receive it. It would help if to let us know a day or few days before of delivery. Delivery was also advised that it was delayed as well.”

Helpful Report

Posted 9 years ago

“Parcel arrived yesterday dinner time undamaged which was good but was let down by the fact i received an email 9 hrs after it was delivered asking if I wanted to be notified when I was next on the round ????”

Helpful Report

Posted 9 years ago

“My crystal all arrived broken, the box was completely caved in and broken. That's two parcels in 3 weeks that have arrived damaged !!!!!”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews