Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 880 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 15th December 2024

Katherine

Isle Blue 5 star review on 28th November 2024

Kim

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with time for deposit return”

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Posted 1 year ago

“Good company very nice people and very helpful”

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Posted 1 year ago

“The Isle blue staff Is the best, they deserve 5 star ratings.”

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Posted 1 year ago

“Everything and everyone was top notch.”

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Posted 1 year ago

“Great company with great customer service!”

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Posted 1 year ago

“A taste of paradise. The grounds, villas and beach area are beautifully maintained with top notch service. The staff at Isle Blue goes out of their way to accommodate their guests. I will definitely be a return guest. Our main concierge, Diana, was so helpful (as was everyone) and really went out of her way to personalize our needs. Our next villa, recommended by Diana, will accommodate a family reunion next year. Isle Blue will make your vacation a joyous and memorable one!”

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Posted 1 year ago

“I was not told the truth about the property we rented and no one responded when I asked for assistance.”

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Posted 1 year ago

Good day Chuck, Thank you for your review. I will be happy to address your concern. Please note that you did not reach out to our company but I understand that you communicated with the local property manager. For your clarification, at no point do we advertise the property as a beachfront property or has access to a beach. The initial villa you reserved was a beachfront property but you cancelled that reservation and booked the other property without our input or consult. You may have conflated the two properties. We do appreciate your feedback.

Posted 1 year ago

“The photos and descriptions of the property were very accurate and informative. The only information I was not informed of is the mandatory insurance coverage. This should just be part of the rental fees and not an add-on since it's not optional.”

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Posted 1 year ago

“A professional company that keeps you informed before and during your stay. It makes the client feel assured of good service.”

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Posted 1 year ago

“Punta Cana is wonderful.”

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Posted 1 year ago

“Areti and Eddie were very helpful, attentive and friendly. The house we rented was outstanding.”

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Posted 1 year ago

“I was more than pleased with the service and accomodations.”

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Posted 1 year ago

“I feel like there were some communication issues between the 2 companies.”

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Posted 1 year ago

“Communication between Isle able and somewhere at Prospect place was poor. You said we had 7 guest coming to them so they bought food for 7. Which cost me way more in groceries. Also I sent you a list of optional foods we may like and you told them that is what we wanted prepared so they bought more food. You told me I would meet with the chef, talk about menu,then pay them cash to shop, and that didn’t happen. They shopped before I got there. I spent $2,200 for 3 adults for 1 week in food due to your error in communication with them. I would never book through you again or refer. My stay was ruined.”

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Posted 1 year ago

“Isle blue what can I say.... you made the trip perfect from the moment we first spoke to our arrival back In Canada. We can't wait to plan our next visit. Thanks so so much.”

Isle Blue 5 star review on 10th January 2023

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Posted 1 year ago

“We had an incredible time and consider our vacation to Turks & Caicos our favorite trip ever! Isle Blue provided incredible customer service throughout the entire process- from exploring countries and home rentals, to excursions and overall recommendations. We plan to use them again in the future and whole heartedly recommend them to others.”

Isle Blue 5 star review on 8th January 2023

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Posted 1 year ago

“If you are going to spend a bunch of money on a villa, Isle Blue will offer you the best support services on the ground wherever you are.”

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Posted 1 year ago

“Wonderful! We have used them year after year and they provide great service! Loved the house and especially the massages!”

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Posted 1 year ago

“The concierge service @ Isle Blue was superb. When we had travel issues, they responded immediately and solved the problems. We would have struggled without their help. They were especially flexible and accommodating. One of our grandsons became sick and Vincent not only found a Doctor, but the Doctor came to our Villa and attended to his health. We had to depart the next day and thankfully he was healthy enough to fly back to Chicago. That was really impressive to us.”

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Posted 1 year ago

“The Isle Blue team was great. They were very helpful and thorough with everything, including selecting the right rental villa, helping with excursions/dinner, arrival service, ongoing concierge services during our stay, etc. We would use them again.”

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Posted 1 year ago

Isle Blue is rated 4.7 based on 880 reviews