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Jacamo Reviews

2.5 Rating 159 Reviews
36 %
of reviewers recommend Jacamo
2.5
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Read Jacamo Reviews

About Jacamo:

Jacamo is not ordinary menswear collection. Its a Big size menswear, from big brands like Ben Sherman, Lonsdale and Caterpillar, with sizes up to 5XL.

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Anonymous
Anonymous  // 01/01/2019
I am an odd shape and size so normal high street store shopping was very difficult. Then I found Jacamo on - line with a huge range of clothes. Finding my size was easy, so was setting up my own personal account. As an old age pensioner finding clothes that suited my style and of course my age has been made perfect. I am so pleased with m many purchases, even when things needed returning it was a breeze. Now with an extended range of goods including household items Jacamo is my first port of call.
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Posted 7 years ago
I have used both these sights recently and could not be happier with the quality of clothes and the timely deliveries, Excellent job!!
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Posted 7 years ago
I bought a suit for my brothers wedding, the choice was phenomenal, and the suit arrived,however I had miscalculated on the trouser size. I was able to return the trousers,twice with no fuss via a courier. Ithey also list other garments which will go with your suit.
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Posted 7 years ago
Very quick delivery. Very good price. Fantastic.
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Posted 7 years ago
I needed a new suit urgently as I was going to a funeral.I went on the Jacamo website picked a suit shirt and tie. All delivered next day.outstanding service.
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Posted 7 years ago
Ordered a pair of jeans from Jacamo, first they sent me the wrong size (mislabled) so I returned them and tried again THREE TIMES! And every time they sent me the wrong size. The last pair they sent were very clearly SECOND HAND - the cuffs were shredded and dirty with threads hanging out. The sort of wear that only happens after several weeks or months of use. On top of this all, 3 days after I placed the final order they illegally charged my card for another £20. I had to call the card company to have it reversed. When I contacted "customer service" the advisor just ignored me and went silent! Stay away from the grubby, theiving filth that is Jacamo.
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Posted 7 years ago
The staff in the shop in Belfast were very helpful (even if the online staff were terrible to deal with)
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Posted 7 years ago
The goods were ok, sizes fitted well. However, they have sent items which Hermes have lost, and after five months of complaints they STILL refuse to resend or refund. Sadly wont ever use them again.
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Posted 7 years ago
Speedy delivery and good exchange service. Quality great especially for the up-to date styles for the larger man. Mitch
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Posted 7 years ago
Finally found a place where I can buy t-shirts that actually fit the length of my body as everywhere else only seems to reach the top of my waist band, they don't charge the earth either. Definitely will be using again in the near future.
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Posted 7 years ago
Large men's clothing company, with everything a man could wish for as far as clothing and accessories go.
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Posted 7 years ago
Very good selection of clothes and sizes and super fast deliveries and easy returns
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Posted 7 years ago
I think they provide an absolutely awesome service. Good quality labels.
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Posted 7 years ago
Fast delivery, bit pricey and products broke with first wear
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Posted 7 years ago
Great choice of goods for the bigger guy .. delivered on time. A quality Ben Sherman product as always !
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Posted 7 years ago
Offered discounts
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Posted 7 years ago
the product I ordered arrived hassle free and quickly(great delivery service!!!!!!!!!!!!!!). the products on offer/for sale are great as well with extra attention on bigger sizes as well which makes a change. unfortunately as well as these positives there are some negatives as well like; where's the app for example!!!!!!!!!!!????, and the navigation on the website can be a little tricky. overall pretty good with only a few gripes/more positives than negatives. ben.
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Posted 7 years ago
there customer service is appalling , like there complaints dept is , stay clear of jacamo
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Posted 8 years ago
Jacamo always have Great customer service!!
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Posted 11 years ago
Jacamo is rated 2.5 based on 159 reviews