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Jaypore Reviews

1.5 Rating 104 Reviews
12 %
of reviewers recommend Jaypore
1.5
Based on 104 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Jaypore 1 star review on 15th September 2022
Anonymous
Jaypore 1 star review on 15th September 2022
Anonymous
Jaypore 5 star review on 29th April 2022
Asha Nanda
Jaypore 1 star review on 12th January 2022
Kashmira Thakkar
Jaypore 1 star review on 12th January 2022
Kashmira Thakkar
Jaypore 2 star review on 21st November 2021
Anonymous
Jaypore 2 star review on 21st November 2021
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
They are cheats. I ordered silver tray which never got delivered. They whacked off the entire money. Disgusting.
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Posted 2 years ago
Please please never ever buy anything from this website. Very very bad experience. It’s cheating with customers I have ordered handbag on 3/1/2022 online Received courier on Friday 7/1/2022 Ordered women jaypore bags 8905261954319 Of rupees 5590.00 Order number 200726296 The handbag I have taken out on Sunday 9/1/2022 Only In 15-20 minutes one hanging from purse came Out from shoulder strap and it was so embarrassing Situation in front of my friends. I was using purse with one shoulder strap and in 10 mins it also came out now the purse was Like broken shoulder straps. The quality check was not done by the company for Such an expensive purse. It was very disappointing. I felt deceived. I have Ordered sandals from your website online. Now I think your stuff is not up to the mark. You are just Taking customer’s money but not giving them Valuable stuff.
Jaypore 1 star review on 12th January 2022 Jaypore 1 star review on 12th January 2022
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Posted 2 years ago
Please do not purchase anything from this website as they did not provide the product. I ordered a necklace for Rs.5000 but they did not deliver. Fortunately, I ordered cash on delivery.
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Posted 3 years ago
i had ordered a suit in sale which costed me 2500/-....the suit received was torn in 3 places(the entire stitching had come out as if someone had forced themselves into the suit)...since it was on sale they did not take it back...didn't bother replying to my mail which i sent within 2 hours of receiving kurta...which is quite disapponting...just because it is on sale you can't send torn kurta.......i shop online all the time, have never experienced this.....
Jaypore 2 star review on 21st November 2021 Jaypore 2 star review on 21st November 2021 Jaypore 2 star review on 21st November 2021
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Posted 3 years ago
If I have a option for 0 would have given that. It was due to covid that we had switch to online shopping even for handicrafts. Looking at their customer service I highly doubt if they would survive when things are opening up. No update on mails even customer care are clueless to answer any concern. Would not recommend to anyone.
Jaypore 1 star review on 10th November 2021
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Posted 3 years ago
HO!HO!HO!.... It seems that their senior management customer service should be replaced I ordered one ready to ship kurta which could not be delivered till now and my refund is still pending. When I called I was asked to wait till my hair got white. Pathetic senior customer management/Managers no emotions towards customers. BUY, IF YOU HAVE BLACK MONEY, AND NOT TO WORRY!
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Posted 3 years ago
UNREALISTIC PRICE. THE MATERIAL IS NOT VALUABLE AS THEIR PRICE.
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Posted 3 years ago
Hi, If you ever want to test your patience levels, please order here. I placed an order which I was told to be received in 18 business days. After 18 business days(which is almost a month), i saw the status that product has been returned. I don't know the reason for return. it has been more than ten days and my product is not reshipped yet. Please expect super high delay while yoi order from Jaypore.com My product was dispatched via Ecom express. This courier company doesnt respong to emails, they dont answer you calls and they dont provide a valid number. Its pathetic that JAYPORE associates with such terrible courier services.
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Posted 3 years ago
Awful website. Do not shop on here. none of the products are value for money and very very poor quality products are delivered.
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Posted 3 years ago
I was scared reading all the negative reviews after ordering a bedsheet from Jaypore but they have not disappointed me. Though they took about 14 days to ship the product (7-14 is the time they had mentioned in the email sent) which is longer than Amazon/Flipkart they wait was worth it. They product was nicely packed, securely delivered and most importantly was of good quality.
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Posted 3 years ago
WORST WEBSITE. PLEASE DON'T ORDER EVER. Have been cheated. They take your money and make you wait indefinitely, I waited for more 2 months. Pathetic cheap quality products at exorbitant prices. They are rude and don't exchange sizes. The pic or description is far from actual product. Lost a of money and time. Please NEVER ever trust this site and spread the word. :( Have been cheated bad and stuck with wrong size and unwearable cheapest quality product for a huge price :(
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Posted 3 years ago
Agree with all the reviews about unprofessional and non existent customer service. Have ordered very expensive lengha last week with 3 day dispatch, never received my product or any shipping or tracking details. Emailed them and never hear back. My first and last time purchase with this business. Living in US, call time coordination in impossible for me. I have never experienced such bad customer service, will have to get my payment company to deal with them if I don't get any response from them. My first and last time purchase with this business. I do not recommend Jaypore to anyone.
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Posted 3 years ago
Not what meets your eye. Jaypore- on the first look, seems suave and like they know how to do their business. Not true. A guaranteed shipping time of 7 days was extended to 21, and no notification to the customer. Shail Singh, from customer service seemed helpful, but kept responding with scripted messages. No doubt, a company policy. Product itself was sourced from a vendor and is quite good. Jaypore, your service was quite poor. Not going to return.
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Posted 3 years ago
Absolutely pathetic customer service, don't pick up phone, ship the order even when email is done within minutes of ordering with a concern raised and then reply after 2 days that can't do anything as product is shipped. They just hide behind curtains of technicality.
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Posted 3 years ago
Pathetic customer service. The products maybe good but can't run a site with such poor service level. Had bought a kurta which was much faded compared to the pic and the size was also small. When asked for replacement with bigger size was told that jaypore can't help in this and I have to keep the order. Shocked with such unfriendly and rude behaviour
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Posted 3 years ago
I have ordered lots of things from Jaypore and I have found them very good quality. The customer service is excellent and the postage is usually quick. I hope to buy lots more things in the future. It’s a very good company!
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Posted 3 years ago
Awful quality and pathetic customer service. My daughter bought an expensive necklace with Pearls and green stones as a Mother’s Day present for me- the green stones were in fact coloured and when I wore the necklace the colour went all over my neck! Fortunately I managed to save my saree but had to wash my neck minutes before going to the party and you can imagine what that must be like when you are all dressed up…. :-/ On top of that they are not answering emails. As they say in Hindi “Naam Bade Aur Darshan Chhote”
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Posted 3 years ago
Awful, practically non-existent customer service. The numbers don't work, and emails are answered at leisure, if at all answered. The delivery timelines are not adhered to, and you will be made to wait interminably for your products (most likely a month or more), with no clarity whatsoever in the meantime. It's like your money is cleverly and swiftly taken, swallowed up, and then Jaypore mocks you for your naivete in trusting them. Astronomical pricing for attractively marketed but very average quality products, available much cheaper and swifter on Amazon. Unless you happen to have the patience of a saint, enjoy being cheated, or have money to burn, run a mile away from Jaypore!
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Posted 3 years ago
Pathetic, they fail to deliver on the said the day...if u anyone wants to wear it on a particular day.....jaypore is not the palace for u..as I wanted to wear it on a special day..but now...no chance ...these people dnt even deserve a single star....they will ruin your day..as you blindly trust and order...in my case inspite of my speaking with a person on call just day I was ordering..he assured me that it will take the said number days...but unfortunately it was just to mend money...after me following up these people changed the dates again...very very disappointed..
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Posted 3 years ago
Pathetic, they fail to deliver on the said the day...if u anyone wants to wear it on a particular day.....jaypore is not the palace for u..as I wanted to wear it on a special day..but now...no chance ...these people dnt even deserve a single star....they will ruin your day..as you blindly trust and order...in my case inspite of my speaking with a person on call just day I was ordering..he assured me that it will take the said number days...but unfortunately it was just to mend money...after me following up these people changed the dates again...very very disappointed.. 😡
Helpful Report
Posted 3 years ago
Jaypore is rated 1.5 based on 104 reviews