“I was trying to order a pair of shoes this fall, on the JCPenney website, using a really good discount code. It wouldn't apply properly so I contacted them via the online chat. They had a customer service agent call me, and place my order over the phone with discount and extra free shipping (my order would not have otherwise qualified). It was just a really great experience, all for a highly discounted item. Though I have not been a huge department store shopper the last few years, it made me definitely want to check them out and do more business with them.”
“Ordered cellular shades. Package arrived in good condition. Delivery was easy to track and fast. Extremely happy with the quality and the blackout function”
“I purchased a set of Circulon Cookware from JC Penny. It was delivered promptly and in excellent condition. I had looked several other places and only they had the color and style I wanted and they were even on sale. Great place to do business.”
