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JCPenny Reviews

1.8 Rating 648 Reviews
17 %
of reviewers recommend JCPenny
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Phone:

ph:+1-972-431-4446

Email:

rkeller@jcpenney.com

Got a Question?

Why haven't you give me a refund for the 2 necklaces that you received back it was on my credit card opal tear drop
Asked by Cheryl (5 months ago)
Is current JC Penny’s online site with low prices a SCAM?
Asked by G B (11 months ago)
Why does your store. In canton center mall have ONE fitting room over in housewares so if you are buying a bra from intimates you have to walk the farthest place away AND no signs where to take returns only to be told after standing in line that they do not do returns at register …… worst customer service ever at this store will never return
Asked by Vicky (2 years ago)
How can I apply for credit?
Asked by Mary Taylor (3 years ago)
I received the order of 3 dresses that were ordered on July 4th. There was NO invoice in the package and every item was the wrong size-3 different ones to be exact. All dresses were ordered in size 12. (not 10, not large, not extra large.) Without packing slip, I'm unsure how to exchange these. All need to be exchanged/ returned. Possibly a copy of the invoice sent to me and/or email stating the order's contents. I do not in any way know how the order received was so wrong.
Asked by Glenn Watson (3 years ago)