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JCPenny Reviews

1.8 Rating 649 Reviews
17 %
of reviewers recommend JCPenny
Company Reviews Questions Metrics

Popular Questions:

Delivery

How does JCPenny deliver? How long does JCPenny take to deliver? Does JCPenny deliver on time? How is accuracy and good condition of items delivered by JCPenny?

Customer Service

How can I contact JCPenny? How quickly does JCPenny resolve customer queries?
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Phone:

ph:+1-972-431-4446

Email:

rkeller@jcpenney.com

How quickly does JCPenny resolve customer queries?
Helpful Report
(4 years ago)
Greater than 33% of reviewers feedback is JCPenny resolves customer queries within an hour.
Helpful Report
(4 years ago)
C

Customer Service - Average

61.40%
Industry Average
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