Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

“Not feeling the love JD Sports...... Into JD Sports at Greenwood mall quite a few times shopping. Twice now to buy shoes, (2 to 3 pairs Nike, you know.. $400 to $600) my size is not in stock both times...!! (10.5 to 11.0 ) I was very bothered by this..!! Especially after After waiting my turn... 1 hour round trip, wasted time.! really, a shoe store at busy greenwood mall out of most popular sizes... Twice now.... Never Had this at The Finish Line I have to buy my Nike's at other stores like "Champs", This cost JD $600 in sales yesterday.. and, .. Champs had the same shoes, in my size, in stock. champs is now my first stop.. Great service, Less waiting...!!”

Helpful Report

Posted 5 years ago

“I have waited around 1 hour and at the end they could not find the other pair of the shoe that i wanted. I have picked a different shoe and they struggled to find the other one again. At some point I felt bad for the guys there that had no clue what they where doing as there was several shoes missing from what the staff told me. I left at the end with no shoes.”

Helpful Report

Posted 5 years ago

“I have waited around 1 hour and at the end they could not find the other pair of the shoe that i wanted. I have picked a different shoe and they struggled to find the other one again. At some point I felt bad for the guys there that had no clue what they where doing as there was several shoes missing from what the staff told me. I left at the end with no shoes.”

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Posted 5 years ago

“I don’t advise anyone to order anything from jd on short notice,not even a week in advance. I ordered a top from jd last Thursday and it was supposed to come by Monday and it is now Wednesday. I am very disappointed because I wanted this top so much and I needed it to complete my outfit and now they can’t re send it to me because it has been “lost”. I have never had this experience before which is why I gave it 1 stars but I’m very angry now because jd sport has me down. I hope you think twice about ordering from jd before you make the same mistake as I did.”

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Posted 5 years ago

“I don’t advise anyone to order anything from jd on short notice,not even a week in advance. I ordered a top from jd last Thursday and it was supposed to come by Monday and it is now Wednesday. I am very disappointed because I wanted this top so much and I needed it to complete my outfit and now they can’t re send it to me because it has been “lost”. I have never had this experience before which is why I gave it 1 stars but I’m very angry now because jd sport has me down. I hope you think twice about ordering from jd before you make the same mistake as I did.”

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Posted 5 years ago

“Shop staff in Huddersfield Kingsgate store need replacing. They look like they are all on Heroin, no life in them and blatantly nonchalant when asked questions about sizing etc...all of them looking towards other employees as if to say 'cant you deal with this?' no smiles or customer greeting all of them like unhappy teenagers which to be fair is probably what they are but shouldnt be 'shop front'...also their sizing is a proper rip off kids sizes end at 5.5 not 6 like all other stores so you have to pay adult size on size 6 (how many men are size 6 less than 1% of population...how many 11-13yr olds are most of them) ...indicative of a bad, greedy store and it shows in their personnel, disgusting service, disgusting greed.”

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Posted 5 years ago

“Out of all the JD sports I shop in Worthing West Sussex is the worst the manager has no customer skills and is rude and creepy”

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Posted 5 years ago

“Received worn pair of trainers in a ripped up box via there online store.. scuffed toes and filthy soles.... rang customer service after returning item,they were so laid back and repetitive they were nearly in a coma .. 10.00 good will gesture lol poor service end of”

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Posted 5 years ago

“I ordered a pair of shoes from the store which had a waiting time of 3-5 days to deliver to local post office. I received a text that my parcel has been to royal mail on the sixth day. I went to collect and they did not know of any parcel. I thought i'll wait few more days before trying again. I received a email the next day saying i have been issued a refund on my request?!”

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Posted 5 years ago

“An absolute disgrace of a company ordered my son a pair of football boots next day delivery paid for order in store and were meant to be here for Thursday as he had his football on Friday but now it seems their not even in stock. Did not receive and was not told until after 8pm at night called head office and apparently they cannot refund or cancel an order so I could order my son another pair as these football weren't even in stock they basically stole my money as they should have known they were not in stock they have let an eight year old boy down a total disgrace of a company now I mean a large company like this and there's nothing they can do but lie!! By lies I mean they also couldn't let me speak to a manager when I know this is illegal so they are not only theives they are liars too!! Taking this to trading standards as I know this is not right and I know my rights. Man terminated my phone call and when I called back they eventually answered to a lot their agents laughing down a phone then hanging up glad they think it is funny hurting an eight year old little boy!! I have never had an experience like this in my life with any company. I would advise anyone to never use this company and this review will be put on ever website I find regarding JD Sports!!”

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Posted 5 years ago

“WARNING, BE CAREFULL WHEN YOU RETURN GOODS WHEN YOUVE PAID THROUGH PAYPAL, 2WEEKS ON AND IM STILL WAITING FOR REFUND, PAYPAL HAVE BEEN INTOUCH STILL NO REFUND, JD SPORTS HAD MY PARCEL AND NEVER NOTIFIED ME TO SAY ITS READY TO COLLECT, THE SERVICE IS VERY POOR, NOT HAPPY GET YOUR ACT TOGETHER”

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Posted 5 years ago

“Menudos sinvergüenzas Increible..... te venden productos de limpieza junto a las zapatillas y en ningun momento te avisan de que dichos productos no se pueden cambiar..... falta de profesionalidad total. Eso si para hacer una hoja de reclamaciones estuvimos 45 minutoa esperando...... quereis algo mas”

Helpful Report

Posted 5 years ago

“Menudos sinvergüenzas Increible..... te venden productos de limpieza junto a las zapatillas y en ningun momento te avisan de que dichos productos no se pueden cambiar..... falta de profesionalidad total. Eso si para hacer una hoja de reclamaciones estuvimos 45 minutoa esperando...... quereis algo mas”

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Posted 5 years ago

“They always put their clients first, making them feel important. Also they making sure, they informed as about our orders and every other details... Thanks noticing us JD!”

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Posted 5 years ago

“I have been waiting 6 weeks for a refund and still waiting!!! I have contacted them every week for the last 4 weeks ( they have received my returned goods). I'm being fobbed off.!! Now taking this to retail dispute team through my bank, to have my money returned.”

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Posted 5 years ago

“All excelent!!!! Super fast delivery in greece! Thank you!”

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Posted 5 years ago

“Shocking service. I bought a pair of air max £125. They where fine until four months later the right one started to fall apart. The left is like brand new. Let me just say I don’t ware the same trainers I have over thirty pairs. I took them back they cladly sent them away to be look by there experts haha. I got them sent back my address saying it was ware and tear what a load of garbage. I took them back after phoning there main office. Well I had four of them roundd me in the shop one saying he never heard that before the main office says bring them back now I’m a liar. It started getting heated where I then said haven’t any of you seen Facebook about there shop. Well one guy turned round and said they don’t give a dam what was on facebook he couldn’t care less. I then pulled out a pair of trainers the exsact same as the ones I’m complaining about. I have had them three years so I asked why haven’t they fell apart they couldn’t answer. Something stinks hear why would one fall apart and the other is like new. I await another answer. But I haven’t got my hopes up. I would also like to add I have a shop around the corner from this shop in clacton on sea and if any of my staff spoke to a customer of mine like that I would sack them on the spot.”

Helpful Report

Posted 5 years ago

“Horrible service. Ordered a pair of shoes and when they arrived to my house i found only one shoe in the shoe box and that shoe had the store security tag on it. Absolutely shocking, ive had many problems with Jd before but never as bad as this.”

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Posted 5 years ago

“Spent £170 on a pair of trainers the soles burst and because it was 7 months after purchase they won’t do anything allapping service too staff member actually gave me a dirty look. Store full of 18 year old staff members”

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Posted 5 years ago

“Returned a pair of trainers in November, it’s February and I’m still waiting for a refund”

Helpful Report

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

JD Sports Reviews