JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,345 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rrally nice clothes but also very dear, almost a weeks worth of work to for a paif of shoes. Not on”

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Posted 6 years ago

“very happy with everything i get from the place”

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Posted 6 years ago

“Good prices always have what I am looking for quick to deliver a stock check before you leave the site all good”

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Posted 6 years ago

“They have a great choice there, maybe a little expensive on some items but quality stuff. As with the Aintree store which is handy it is just I feel the 3 times I have been over the past few months I am in their way......Don't seem to wanna serve, Never a good morning, can I help, Smile ?? Just the price , here you go, get out , I have a life !! I have been a Boss with hundreds of staff and no way would mine act like this, ever. So miserable”

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Posted 6 years ago

“I went in to get a pair of Nike trainers I had been after for a while. I was greeted by a member of staff who was very helpful in getting the shoes in my size. The service I received was very good and I was in and out of the shop within 10 minutes with a fresh pair of trainers, all thanks to the nice man who served me.”

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Posted 6 years ago

“Visited jd sports in Edgware. Lots of staff who were totally disinterested. We asked for a particular shoe size and were told to take it to the staff at the counter - the sales assistant (who was doing nothing else) wasn't willing to do it. As a customer I felt like an inconvenience to the staff.”

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Posted 6 years ago

“We are very sorry; we have been unable to fulfil your recent order JD 405029378. This not good enough, it appears you are wrongly advertising goods? I wish to complain at the highest level as this has now happend more than once, I also feel you should be reported to trading standards and investigated. I expected a reply with the following within 72 hours 1. Why have you cancelled the order? 2. Why are you selling goods online you cannot deliver upon? 3. Your CEO full contact details and email address? You are Clearly a breach of the Sale and Supply of Goods Act! (From the 1st October 2015 you would now quote Consumer Rights Act 2015.) I await your full reply”

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Posted 6 years ago

“Great products of high quality, easy to navigate website and fast delivery.”

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Posted 6 years ago

“Amazing service amazing products”

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Posted 6 years ago

“Great sizing, amazing deals store was very helpful when I phoned to see if my order was ready for collection”

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Posted 6 years ago

“They have many sneakers at good prices and a quick delivery.”

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Posted 6 years ago

“They have many sneakers at good prices and a quick delivery.”

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Posted 6 years ago

“I bought a voucher online and asked for it to be delivered to a store in Dublin for me to collect. My sister went 3 separate times to pick it up and it was not there. She then went a fourth time and they said it was sent back. What followed was a nearly 4 month email process of trying to get the voucher sent to the store, to my house and finally just asking for a refund. I was given many different answers from different people both on the phone and via email about why I could or couldn't get a refund. Eventually halfway through the fourth month (3 days ago) I was surprised with a refund after being told it was not possible. The voucher was meant as a gift for someone in October which they never got. I won't be ever buying from this store again, at least not online! Worst customer service I have personally experienced, despite everyone being very polite.”

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Posted 6 years ago

“They make you feel welcome and they help as much as they can”

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Posted 6 years ago

“Order was dispatched very quickly and arrived on time”

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Posted 6 years ago

“Again very easy process fast and easy got what I wanted”

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Posted 6 years ago

“I have somehow ended up on their email spam list, yet I'm not even from the UK and had never heard of this company. I have both unsubscribed, and asked their customer support to remove my address, yet 2 months later I am still receiving their daily emails.”

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Posted 6 years ago

“Great website fast delivery and free delivery store”

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Posted 6 years ago

“Quick and easy delivery”

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Posted 7 years ago

“Didn't have my size in store helpful staff orderd me a pair delivered to my house for an extra £1...”

Helpful Report

Posted 7 years ago

JD Sports is rated 2.1 based on 1,345 reviews