Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“When I bought my vehicle I was told that it had eco stop start making it more efficient, this system has never worked and when I asked about it I was informed that the battery was not holding the correct charge. I left it with the garage who put it on charge over a 24 hour period but it still does not function at all, if a system is fitted I feel that it should operate correctly and this just does not happen. I have given up on it and now just look upon it as a gimmick which I cannot be bothered to report it any more.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Quick delivery, item was perfect, price was lowest I had found. In addition, you saved my husband's sanity (who curbed my alloy on my new car last week).”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“The products were as described and priced very competitively. The packaging and delivery were also very good. If anyone requires Kia accessories I would recommend Jennings every time.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Very good service from start to finish; no pushiness just courtesy with a mature approach.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“I was very pleased with the way Mark Taylor looked after me. He was very helpful and sorted out my queries.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Been a Jennings customer for years and always served by Steve Flack, couldn't have had better service and attention to detail anywhere hence the reason we always go back.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Many thanks to mark brown, didn't go for the heavy sell in any way, just got things rolling for me and sorted for next morning, a great service, thanks again, the next van I need I will be looking in your direction again.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Excellent friendly service as usual nothing is a problem, Ian Torbet has always been our sales adviser and what ever vehicle we are looking to buy he will source it for us to date he has sold us six preregistered ford transits see you again in 2017 :)”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“when I called into Jennings at Stockton I was greeted by Martin Jones a sales assistant who treated me like royalty through out the sale, I could not have wanted better. The car I purchased is quite an upgrade from my old Fiesta, and having had the car for almost a month now I am still finding hidden extras like the factory built alarm that is installed the voice controlled audio system. fuel economy while on the motorway The after sales service... a call to ascertain that I am satisfied with the car a free check because I had a query about a noise I was not sure about All in all I had a very enjoyable experience with the staff at Jennings Stockton Thankyou”

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(Jennings Ford Stockton) - Posted 8 years ago

“Excellent service and would return to them again.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Excellent service and advice from Graham Reynolds the sales advisor”

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(Jennings Ford Stockton) - Posted 8 years ago

“Our experience with the sales staff at Jennings Mazda has been consistently excellent. They have always put in real effort to meet our needs and find the right car at the right price for us. That's why we have returned there for the last five cars we have bought.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Hi and thank you so much. . I love my little car. It's exactly what I was looking for. The staff at the South Shields garage where great. And very friendly. . I would defeatly buy my next car from them .”

Jennings Motor Group 5 star review on 13th December 2016

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I received a very good sales service from the salesmen that attended to my requirements and appeared to go the full distance to help me. The only negative was the sales manager who gave me the impression that he did not have much time for me.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Quality service. Made everything convenient and easy.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Excellent service, couldn't do enough to help. Gary Lancaster was really friendly and exceptionally helpful.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very good salesman no hard sell, liked the idea we could test drive on our own with no salesperson siting in with us gave us a time to talk about the purchase On line valuation very honest I had already done my research on prices etc Appointment great idea Will definitely recommend to family and friends ????”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Not good costumer care took my cash else where”

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(None Selected) - Posted 8 years ago

“Cannot fault the sales team. From initial sales team via telephone good partex price and then visiting dealership at Newcastle to complete the deal. Met sales team on arrival was shown the car and was exactly as described over the telephone. The salesman then took me through the Kuga's dials and switches and how the detachable tow bar fitted. If I was picking fault the valet team needed a word. The windscreen inside was murky and driving 250 miles home in low autumn sun is no joke. Overall I would give 9 out of 10 for the service provided on the day and would recommend the. The Gateshead team to anyone.”

Helpful Report

(Jennings Ford Gateshead) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews