Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When you buy a 20k truck from Jennings you have to sit in a showroom and endure the "mood" music that beats out continually so you can't hear the salesman, it drives you up the wall Then you have to use the useless desk phone that floats all over the desk with no auto redial because no one picks up to get the 7 day ford insurance ...and the mood music still plays Finally as this is our 2nd ford purchase this year as a fleet user why is it that it takes a full week to credit score us?? Oh yes the same guy has done the same job for 25 years in credit control All in all a poor customer experience, teeth gritted all the way Delighted with the van and good communication from Phil in sales”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Love the car but your ads were incorrect. I have discussed this with Jonathon (Stockton). Car was advertised with DAB radio, motion sensors and tyre pressure warnings. It does not have the DAB or motion sensors and I am not sure regarding tyre pressure sensors. Having a DAB radio was one of the reasons that I was interested on the car. I have 3 members of my household with Jennings cars it would be decent to receive some form of renumeration for this error. Thanks C Martin”

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(Jennings Ford Stockton) - Posted 7 years ago

“Great company , they offered the best price I could find for the parts I wanted. Quick delivery, kept me informed all through the process.”

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Posted 7 years ago

“We had excellent service from our sales person Steve Hunton, he quickly sourced the particular car we wanted and arranged what was required for our trade in car until our new vehicle was available for pick up.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“First class service provided by Gareth at Jennings Ford Dunston both prior to and after the purchase of the car.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Very fast and pleasant transaction”

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Posted 7 years ago

“My purchase was as described, was easy to order, it came quickly and at at good price, I will definitely use Jennings again.”

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Posted 7 years ago

“First class service from start to finish.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Hi This is the second car I've purchased from Jennings Ford, their customer service is second to none, everyone is there to help you make the right choice when selecting the right vehicle, and there is no pressure sales”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Chris Jennings @ Kia Preston Farm was not only professional & knowledgeable but friendly & made the whole process enjoyable. He made sure I had a clear understanding & explained all areas of payment to suit me & my budget. After shopping around to different dealerships I wasn't expecting anything different when I entered Kia, Chris changed my impression almost immediately. And on an even positive note, my mum was just as pleased as I was with Chris, the car & the deal she purchased one for herself. I will definitely be contacting Chris if i need anything regarding my Kia & would definitely recommend him to anyone wanting to buy a car.”

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(Jennings Kia Stockton) - Posted 7 years ago

“They were very professional”

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(Jennings Ford Gateshead) - Posted 7 years ago

“I'm completely satisfied with everything about the car and your salesperson was very helpful.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Really great service experience. Product dispatched and arrived quickly.”

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Posted 7 years ago

“I had a good buying experience over all. I didn't feel pressured by the sales staff and I was offered a fair price for my trade in. So far I have been very happy with my purchase”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very helpful good prices, good delivery.”

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Posted 7 years ago

“Easy to deal with, continuous order updates, quick delivery.”

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Posted 7 years ago

“The Items I ordered were on special offer but due to the high cost of postage and packing wiped the saving out,that's why it's only 4 stars”

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Posted 7 years ago

“Perfect service from start to finish, car was a little delayed arriving but kept informed all the way through. Love the car, your sales Representative Ashley Clarkson was extremely courteous, efficient and could not be faulted.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Hassle free and professional.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent service from the showroom. Friendly salesmen great choice and value in cars. Car purchased was a used car and the condition was fab and very clean inside. Well recommend”

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(Jennings Ford Stockton) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews