Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soddisfatto del prodotto da me ordinato, della serietà della ditta e della rapidità del servizio.”

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(Jennings Kia Washington) - Posted 8 years ago

“quick and efficient website and delivery”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Excellent service”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very friendly, helpful service. The car was and still is, excellent.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I found the whole experience and the service good from beginning to end. All very efficient and everything as promised. I would recommend them.”

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(Jennings Kia Washington) - Posted 8 years ago

“The sales person was fantastic, he really was knowledgeable and professional throughout without being your typical salesman and trying to force through a sale at any cost. My only issue is the vehicle itself, I was told it would go through the Jennings service department prior to me driving it away, however, the DVD player did not work, the cd multichanger does not work and now I am getting engine malfunction messages on the dash. All this and I have only had the car 2 months.”

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(Jennings Ford Stockton) - Posted 8 years ago

“I found the service was quick and efficient when purchasing the car . When I picked the car upon the Friday afternoon I found that I was not shown through the car starting process and had to work this out by myself which was not hard to do but I thought a little more hands on would have been appreciated . Not really complaining but just a thought . thank you G eorge .W. Giles F.I.L.S.A”

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(Jennings Kia Stockton) - Posted 8 years ago

“Felt very welcome and not pressured when viewing the cars Edward was very helpful and polite”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I could not have been more satisfied with the purchase of my car. The car was in excellent condition and follow up calls from the salesman Felix were very much appreciated. There was a slight problem with some discolouration on the bumper but this was rectified.”

Jennings Motor Group 5 star review on 5th December 2016

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(Jennings Ford Gateshead) - Posted 8 years ago

“Salesma cC Farrow could not have been more helpful and also rang up two weeks later to see if we were still happy which we were. Would not only recommend your company but the salesperson himself H Coleby”

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(Jennings Ford Gateshead) - Posted 8 years ago

“I recently bought a car from Jennings group. I bought it over the phone after seeing images of the car on their site. The car was for my mother who was trading her old car in. As the vehicle wasn't local all was agreed over the phone. The car was delivered to my mother's home and the old one taken away. The car was as described (with a couple of minor marks that were not declared when I asked about the condition), but overall it was fine. The service provided was very good up until this point, but to my amazement there was no follow-up call after delivery from anyone to see if we were completely satisfied. As the car was top of the range for this model it should have a full set of car mats with it from new. As the car was relatively new, I expected the original ones to be with the car, or at least some replacements, but there were none. The dealer would have been made aware of our slight disappointment had they bothered to give us a courtesy call within a week of delivery to see that all was fine. I would expect this from any reputable dealer.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Quite simply the very best buying experience I have ever encountered. Highly recommended.”

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(Jennings Kia Washington) - Posted 8 years ago

“I was after roof bars for my Tourneo Connect and not quite sure what to go for. The responses to my queries via email and phone from Dave Garth, were prompt and very helpful. My chosen roof bars were a good price and delivered promptly.”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Ordered a full set of mud guards for a mk6 fiesta. Ordering procedure was easy and delivery was fast. Best of all was the price,a decent amount cheaper than any of the internet sites.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Took longer than expected for the parts to arrive, but was well worth waiting for.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Great service. Eddie McCartney looked after me got what I was looking for, helped me with everything, all I had to do was sign & pay. nice man to talk to give him a pay rise. Happy days & Merry Christmas to you all. X Top of the World”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very pleased with the choice of cars and the price????”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Ordered car mat set for the Mazda Cx3. Good quality, best price on the web & very good service, arrived within 2 days of ordering. Thank you.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“From 1st contact to collecting the car, the service from Jennings was excellent. I dealt mainly with Paul (Robinson) who was friendly, professional and I would travel down from Glasgow again to buy future cars from Paul and Jennings based on my experience. Anthony Ferguson”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Excellent service. Goods received next day delivery. Many thanks.”

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(Jennings Ford Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews