Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Told them what I wanted, didn't have in stock so they rang around over dealers and got me one”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“parts ordered were correct. Prompt and well packaged parcel. Very pleased with the service.”

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(Jennings Harley Davidson Gateshead) - Posted 7 years ago

“Disappointing is an understatement,……… I ordered parts for my mitsubishi on line paid for them and printed off an invoice. One of the items was incorrect ( a substitute i think) and a new invoice was in the box which had been edited to the value of the original order even though the substituted part was of a lesser value. I sent an email to the customer service department and had and still haven't had a response, i have tried to call them and on one occasion was transferred over 10 times to different departments to then be told to call back. No i will get someone to call you back.”

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Posted 7 years ago

“The car was in good order, having been driven down from the north. Handover was very brief but having had a Mondeo previously was OK.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“I've just recently purchased two Kia Sportage accessories both being genuine parts at a very good price also dispatched quickly. Definitely use again.”

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(Jennings Kia Stockton) - Posted 7 years ago

“The sales advisor was very officiant, not pushey and very helpful. Didn't have to spend all day nagotiating a deal”

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(Jennings Ford Stockton) - Posted 7 years ago

“Excellent products, super quick delivery. All you could ask from a seller.”

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(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Very good to deal with would recommend and certainly use you again many thanks phil”

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(Jennings Harley Davidson Gateshead) - Posted 7 years ago

“Arrived in 2 days, completely hassle free and a good price too.”

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(Jennings Mitsubishi Middlesbrough) - Posted 7 years ago

“Exelent service friendly staff.First time in fifty years that anyone has enquired that everything was satasfactory”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Recent purchase of a new Fiesta at Jennings Stockton went very smoothly. Excellent treatment and service from the sales and finance staff.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The staff were very pleasant, informative and helpful”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“First class service from Edward McCartney at South Shields branch”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Delighted with the wonderful service received from all staff, this is my second car from you also happy with service plan and after care. Big Thank you keep up the good work. Kind Regards Karen.”

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(Jennings Kia Stockton) - Posted 7 years ago

“The staff at Jennings were all very friendly and helpful.We purchased a used Ford B Max Zetec.We had a few small problems during the first week which were soon sorted to our satisfaction.Up to now we are very happy with our purchase.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The sales team welcomed us in the showroom then left us alone to browse and were very helpful when we wanted more info.”

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(Jennings Kia Washington) - Posted 7 years ago

“The day I drove away.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Great advice and information about the car I purchased. Friendly and competent staff....Excellent customer care. Will highly recommend to others.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Excellent customer service nothing was a problem all questions and queries answered.”

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(Jennings Harley Davidson Leeds) - Posted 7 years ago

“I was buying my first car and found the sales man Gary very helpful. He kept me informed throughout the whole process and delivered the car to the door and explained everything.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews