Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 755 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

halfdan@jenshansen.com

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Jens Hansen 5 star review on 5th October 2024

Michael K

Jens Hansen 5 star review on 30th September 2024

Anonymous

244

Anonymous

Anonymous // 01/01/2019

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“Great Craftmanship of the item I recieved and great service and efficiency!”

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Posted 4 years ago

“I am SO impressed by Jens Hansen! With all the COVID regulations, I was hesitant about ordering anything internationally. I ended up ordering a custom engraved wedding ring for my fiance, and it arrived in less than one month! The ring quality is amazing and it looks better than I hoped. The whole Jens Hansen team was very thorough during the ordering process, and they made sure to confirm the "custom text" with me before they started engraving the ring. I was able to speak to a member of the Jens Hansen team while exploring design options, and they answered all of my questions (regarding insurance, shipping and estimated arrival for the ring). I highly recommend Jens Hansen to anyone who desires quality ring designs and exceptional customer service.”

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Posted 4 years ago

“Very fast, top quality”

Jens Hansen 5 star review on 19th August 2020

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Posted 4 years ago

“It’s even more brilliant when you have it in your hands! ✨”

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Posted 4 years ago

“Love My wedding band and the elvish engraving on the inside. Caitlin from the support team was fantastic when I needed to make some amendments and provided me with some of the best customer service i have ever experienced. Thank you :) Will order from Jens”

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Posted 4 years ago

“We really liked the final design of our wedding rings, and the professionalism of the staff, who made the best for our specific design. A little false start for the delivery that caused us some worries, but in the end everything was nice !”

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Posted 4 years ago

“The ring is beautiful and its exactly what I wanted. It shipped timely all the way from NZ to the East Coast of the United States in no time at all. Very happy with how it turned out.”

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Posted 4 years ago

“I bought the 18k replica ring size 11, just as it was in the movies. I can't tell the difference between my ring and the movies, it's an exact replica, exact thickness and polish and weight and size, it has surpased all of my expectations from these amazing jewelers! Getting this ring was the best decision in my life, I'm not joking. Going to college? No. Moving half way across the country for a career opportunity? No. Getting married? No. Buying this ring? YES!!! Easily the best decision I've ever made. You cactus understand unless you buy one and hold it. Just becareful. It has a tendency to make you fall asleep while holding it and repeating my precious over and over! Thank you for such amazing quality and customer service! Jacob Clary”

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Posted 4 years ago

“Very good experience from handling of enquiries, to goods shipment (overseas) and special order fulflillment for an item that was not in stock. I bought three items, the one made inhouse was beautiful and very reasonable priced. Highly recommend their service.”

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Posted 4 years ago

“Absolutely love it, I've been a Lord of the Rings fan for most of my life and the fact that I have an official piece of it as my wedding band, it is unbelievable. Excellent workmanship, the fit is perfect and the engraving is beautiful. I will treasure it until the end of my days.”

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Posted 4 years ago

“Exceeded my expectations. They are truly committed to customer service from start to finish.”

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Posted 4 years ago

“Excellent ring!”

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Posted 4 years ago

“I decided to go ahead and treat myself to a solid gold One Ring replica (completely unengraved or stamped). It arrived about 15 days after purchased and was a very high quality unboxing experience. The ring itself is extemely beautiful and malevolent-looking, as one would imagine. Admittedly I have already lost HOURS just cradling and gazing into it... It feels incredibly comfortable and well-weighted when worn on my index finger and also as a necklace.”

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Posted 4 years ago

“The review would have been excellent as the shipping was fast and the wrapping was cute. But after paying for a $1500 ring I would have thought they could at least buff it before sending it. My ring was covered in little scratches”

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Posted 4 years ago

“The rings we ordered far surpassed our expectations! To say they are beautiful, is an understatement! And the care and attention we experienced with customer service was unbelievable! If every company had such kind, patient and caring staff... the world would be a better place. Our entire experience was remarkable! You'll definitely be our #1 go- to in the future!”

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Posted 4 years ago

“Best place for romantic gifts. The ring I ordered is fabulous. And elvish engraving is out of this world. I got it for my husband for our anniversary. He was amazed. It is really hard to choose a romantic gift for a man. This time I nailed it thanks to Jens Hansen.”

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Posted 4 years ago

“Couldnt be better service, quality or price. Will be recommending to all friends and family.”

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Posted 4 years ago

“Beautiful ring, it was exactly what I was hoping for!!”

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Posted 4 years ago

“Everything perfect - we got the BEST wedding rings of the world and the customer support is awesome. Every detail will be discussed and the rings came 2 weeks before wedding day but the waiting time is hard but it is worth to wait for it. Thank you very much for this awesome work - I hope to get 1 time to New Zealand and be able to visit you!!!”

Jens Hansen 5 star review on 31st July 2020

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Posted 4 years ago

“We received the rings several days earlier than expected! They are perfect! The 18k yellow gold is beautiful, weighty, reflective, and the default elven love inscription fits perfectly on the 4mm size. There is just a tiny gap with lettering for the 3mm, but understandably so due to the smaller font, and definitely not a deal breaker at all! We are getting married in 2 weeks and I've been so excited to wear the Ring that I've snuck it on multiple times while my fiance's at work- in true Frodo fashion, precious. Thank you for the most perfect wedding bands ever!”

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Posted 4 years ago

Jens Hansen is rated 5.0 based on 755 reviews