Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 789 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jens Hansen:

Jens Hansen is the designer and maker of The One Ring, featured in The Lord of the Rings™ and The Hobbit™ movies.

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Email:

halfdan@jenshansen.com

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Anonymous

Anonymous // 01/01/2019

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“They have the best products and the conneciton to movie history makes it even better.”

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Posted 1 month ago

“The One Ring was delivered fast and in a very nice wooden box enveloped in a very stylish package. The ring itself has a very nice feeling and finish. Only downside is that the writing doesn't glow and it gets hot in the fire 😆”

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Posted 2 months ago

“As a UK customer, I couldn't be more thrilled with my experience at Jen Hansen Jewellers! From start to finish, the service was absolutely stellar. The team was incredibly helpful and knowledgeable, taking the time to guide me through their beautiful range of designs. Whether I was looking for something classic or modern, they had it all! I was particularly impressed by the quality of their craftsmanship—every piece is meticulously crafted with stunning attention to detail. I purchased a custom-made piece, and it exceeded all of my expectations. The final result was elegant, unique, and truly special. Shipping to the UK was smooth and efficient, with the jewellery arriving beautifully packaged and in perfect condition. It’s clear that Jen Hansen Jewellers truly values their customers and takes pride in offering exceptional service and high-quality pieces. I highly recommend them to anyone looking for exquisite jewellery and an unforgettable shopping experience! They’ve definitely earned a lifelong customer in me.”

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Posted 2 months ago

“Friendly support, fast delivery and very good quality”

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Posted 2 months ago

“Fast shipping, transparent process, great follow-up and my partner was very happy with the item they received. 10/10, no notes.”

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Posted 2 months ago

“My husband absolutely loves this ring. He’s a huge fan having read the main books and the Simarillion multiple times, so he was very particular. He wears it on a necklace every day. He wears a size 7.5 ring, but the 8 stays on his finger just fine when he does device to wear it on his hand.”

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Posted 2 months ago

“An absolutely delightful shopping experience! The Jens Hansen team responded to my inquiries promptly, and both the ring and necklace are absolutely perfect—I love them! This is a must-have for any The Lord of the Rings fan looking for a high-quality collection. Thank you, Jens Hansen, for bringing us such an amazing craftsmanship!”

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Posted 2 months ago

“We received the ring on time, as promised. Delivery and customs clearance went smoothly. The design and quality are excellent. Highly recommended, always happy to order again”

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Posted 3 months ago

“I am still astonished with how quickly my order was processed. The ring itself is perfect, with immaculately crisp and legible Elvish engraving. I could not be more pleased with my Jens Hansen experience, and will definitely be placing more orders in the future.”

Jens Hansen 5 star review on 6th January 2025

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Posted 3 months ago

“I ordereda ring for my wife before Christmas (her suggestion, so I knew what I was getting). I was a bit worried that I was pushing the timeframe for it to arrive by Christmas, but it arrived with a couple of days to spare, so fantastic work to get it to me on time. My wife loves the ring too.”

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Posted 3 months ago

“I love my ring! I wear it every day (Frodo style) this is the amazing site i have seen ever The most good thing is withdrawai system ise too fst and easy ilove to use quotex”

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Posted 3 months ago

“High quality products, excellent customer service, just hope for bigger sizes.”

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Posted 4 months ago

“A superbly professional service, giving me peace of mind and a sense of closeness to the production and delivery process that was followed up by a lot of detail.”

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Posted 5 months ago

“Its one of the greatest jewelery in my collection.”

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Posted 5 months ago

“I love my ring! I wear it every day (Frodo style)”

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Posted 5 months ago

“My partner and I ordered our wedding rings from Jens Hansen. Very, very expensive & the only thing we are really putting any real investment into for our wedding day, as it's something that we will wear for the rest of our lives. My partner ordered the small gold One Ring replica & I ordered the petite platinum One Ring replica. My partner's ring is beautiful but I cannot express how disappointed we are with the platinum ring. The engraving has such low visibility that it just looks like a plain ring without a very close inspection. Jens Hansen asked for feedback, which I gave, and as expected they sent me a picture of the petite ring from their website demonstrating the smallness of the engraving. The picture is obviously digitally enhanced as the engraving is very clear, which is not the case in reality. I advise caution when ordering something as important as a wedding ring from this maker.”

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Posted 5 months ago

Thank you for taking the time to share your experience with us. We are truly sorry to hear that your ring did not meet your expectations, especially for such a significant occasion as your wedding. We understand how important your wedding rings are, and we sincerely apologize for any disappointment you’ve felt. Our aim is always to create pieces that our customers will cherish for a lifetime. Regarding the engraving on your petite platinum ring, due to the narrower width of the 3mm band, the Elvish script does appear smaller and may be less prominent than on wider bands. We strive to provide accurate representations of our rings on our website, and the images displayed of people wearing the rings are actual photographs without digital enhancement. The visibility of the engraving can vary depending on lighting and viewing angles. We appreciate your feedback and would like the opportunity to make this right for you. Please reach out to our customer service team at support@jenshansen.com or call us at +64 3 548 0640, and we’ll be more than happy to discuss possible options to ensure you are completely satisfied with your ring. Once again, we apologize for any inconvenience and thank you for bringing this to our attention. Your feedback helps us to improve our products and services.

Posted 5 months ago

“Received my order sooner than expected. Love the quality of Jens Hansen products. Very happy with my purchase.”

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Posted 5 months ago

“Beautiful ring. Great customer service. Thank you so much!”

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Posted 5 months ago

“Product was exactly as pictured, and costumer service was very fast and helpful!”

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Posted 5 months ago

“Amazing service!!”

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Posted 5 months ago

Jens Hansen is rated 5.0 based on 789 reviews