Jens Hansen Reviews

Name: Jens Hansen
Rating: 4.96

5.0 Rating 755 Reviews

100 %

of reviewers recommend Jens Hansen

5.0

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

halfdan@jenshansen.com

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Jens Hansen 5 star review on 5th October 2024

Michael K

Jens Hansen 5 star review on 30th September 2024

Anonymous

244

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for making this ring! It has always been a dream of mine to have an elvish inspired wedding ring. Your customer service was really excellent, Erin was kind, receptive and very accommodating. So thank you! The only reason I’m giving 4 stars is because I was a little surprised at the hue of the ring, which turned out to be more of a dirty light yellow with flecks of white rather than a smooth white gold. This might be to do with the fact it is 9ct and not 18ct, but I would have liked to be warned that it may look like this which would have given me opportunity to reconsider.”

Helpful Report

Posted 2 years ago

“Awesome! Worked very very closely with me to make sure I got exactly what I wanted”

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Posted 2 years ago

“The ordering process was simple, the questions I had were expertly answered by Erin, thank you! We received these rings, Bilbo ring and petite elvish ring, in really good time. In terms of the visual aspect, these were stunning and my partner described hers as “perfect”. I will probably be ordering the Gollum ring in the future, as I cannot recommend this company enough! Thank you to all the team.”

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Posted 2 years ago

“My sterling ring of hugo arrived in less than 6 days and was just as I had hoped. Beautifully made and stunning. 5 stars!! ***** many thanks, Richard Parker, Bar Harbor, Maine, USA”

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Posted 2 years ago

“Very great craftsmanship you will not be disappointed thank you for helping me with great financing options!”

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Posted 2 years ago

“Everything perfect, thank you!”

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Posted 2 years ago

“Order was delivered on time. Very happy with my One Rings !”

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Posted 2 years ago

“Did what it said on the label, my wife has now both rings. I was looking for something different & found it with these two items. The elf message on the inside of the rings makes the items special. Excellent service & support utilizing live chat & email.”

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Posted 2 years ago

“5/5 the tungsten gold-plated One Ring replica is exactly what I wanted (the weight of it is great), and the silver (film-accurate) chain is also perfect. Delivered a bit faster than stated, too.”

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Posted 2 years ago

“The ring and the chain are very good,my girlfriend likes them very much!”

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Posted 2 years ago

“Fast shipping and delivery! Product was/is absolutely perfect and extremely high quality.”

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Posted 2 years ago

“I love the quality and they delivered on time! Unfortunately, my custom engraving wasn't long enough to wrap around the entire circumference of the rings and they asked me if I wanted to add anymore words. They said they would ship out my rings soon at 4pm. The problem was, it was 2:30pm and I didn't see the email until my shift at work ended at 4:30pm. I definitely would have requested to add more words if they had given me a more reasonable response window. Hopefully they provide their future customers with better service.”

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Posted 2 years ago

“Thank you! My One Ring is absolutely beautiful and everything I expected! It arrived four days earlier too! I customized it with the names of my family members in elvish! It is perfect! Thank you also for the polishing cloth!”

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Posted 2 years ago

“I LOVE my new elvish script pendant. Amazing quality, fast response times and shipping, fantastic selection and engraving options. Ive been with this jewelry company for many years and it's by far my favorite. The customer service is friendly and fair. The pieces crafted are unique and have many design options. If I ever become rich I will keep these guys very busy lol also...THEY MADE THE ONE RING...”

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Posted 2 years ago

“Excellent work. Love my “Vilya the ring of air” ring of Elrond Half-Elven. Thinking about getting the ring of Baradir. Aragorns ring. 👍”

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Posted 2 years ago

“What can I say? I’m really happy and I’m really grateful ☺️”

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Posted 2 years ago

“The staff is amazing and keep you updated the whole time, as well as answer any questions. Even online it feels very personal and individual. These guys are pretty expensive let’s not lie, you can get rings for a 1/3rd the price and heavier weight of gold, HOWEVER! Once you hold a Jens Hansen ring in your hands, you’ll know IMMEDIATELY where the price comes from - QUALITY. Every jeweler will say they’re world class, but these guys are the only ones that can claim that with 100% truth!”

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Posted 2 years ago

“Awesome craftsmanship, love the details. Very impressive look. Thank you.”

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Posted 2 years ago

“As The Ring was a gift for my wife for her birthday on 1/1/2022, I wanted her to express her thoughts about it so from her mouth... "I appreciate that my husband took the time to research & find the original creator of the one ring instead of the various manufacturers of it. Receiving this ring from the company made it more sentimental to me because your father is the original creator and all others rings that are available in the market are facsimiles of your fathers vision. I was very pleased with the construction and weight of the ring and that it is beautiful. I couldn’t have hoped for a better piece then what I received and it was my favorite gift over the holidays!” So as you can see, it was received very well. Thank you again for not only the quality piece but the fast shipping and the great customer service all at Jens Hansen provided. Kyle Symons”

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Posted 2 years ago

“Great end product. Looks absolutely beautiful”

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Posted 2 years ago

Jens Hansen is rated 5.0 based on 755 reviews