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Jens Hansen Reviews

5.0 Rating 763 Reviews
100 %
of reviewers recommend Jens Hansen
5.0
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jens Hansen Reviews

About Jens Hansen:

Jens Hansen is the designer and maker of The One Ring, featured in The Lord of the Rings™ and The Hobbit™ movies.

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Email:

halfdan@jenshansen.com

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very Reliable, great service and they reply quickly to questions etc. And the quality is stellar.
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Posted 2 years ago
Very pleased with the ring! I got it for my fiancé as his wedding band and he loves it! Pretty quick delivery and great customer service. I got it engraved and it still came it early. I actually got it a week earlier than it said I would!
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Posted 2 years ago
It’s such a pleasure to work with this company. They’re very friendly, helpful and quick to respond. The rings turned out to be perfect! Exactly what we ordered and they are simply amazing! They’re really unique and beautiful. Thank you Jens Hansen and team!
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Posted 2 years ago
Absolutely lovely! I can’t describe the level of craftsmanship, truly stunning!
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Posted 2 years ago
Very quick international shipping and great product in great condition.
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Posted 2 years ago
My partner and I ordered the Lord of Rings set for our wedding rings. I gasped when I saw the rings. The quality, in my eyes, can't be beaten. The engraving on the rings is beautiful. I have a few friends who are thinking of getting married in the upcoming years and I recommended Jens Hansen for the weddings rings.
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Posted 2 years ago
This Ring is awesome. I gave it to my wife and she loves it. It has a good hefty feel to it, beautiful lasered inscription on it and the shipping was fairly quick; 8 days from New Zealand to Harlingen, Texas. It arrived a week sooner than I expected.
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Posted 2 years ago
Thank you so much for making this ring! It has always been a dream of mine to have an elvish inspired wedding ring. Your customer service was really excellent, Erin was kind, receptive and very accommodating. So thank you! The only reason I’m giving 4 stars is because I was a little surprised at the hue of the ring, which turned out to be more of a dirty light yellow with flecks of white rather than a smooth white gold. This might be to do with the fact it is 9ct and not 18ct, but I would have liked to be warned that it may look like this which would have given me opportunity to reconsider.
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Posted 2 years ago
Awesome! Worked very very closely with me to make sure I got exactly what I wanted
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Posted 2 years ago
The ordering process was simple, the questions I had were expertly answered by Erin, thank you! We received these rings, Bilbo ring and petite elvish ring, in really good time. In terms of the visual aspect, these were stunning and my partner described hers as “perfect”. I will probably be ordering the Gollum ring in the future, as I cannot recommend this company enough! Thank you to all the team.
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Posted 2 years ago
My sterling ring of hugo arrived in less than 6 days and was just as I had hoped. Beautifully made and stunning. 5 stars!! ***** many thanks, Richard Parker, Bar Harbor, Maine, USA
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Posted 2 years ago
Very great craftsmanship you will not be disappointed thank you for helping me with great financing options!
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Posted 2 years ago
Everything perfect, thank you!
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Posted 2 years ago
Order was delivered on time. Very happy with my One Rings !
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Posted 2 years ago
Did what it said on the label, my wife has now both rings. I was looking for something different & found it with these two items. The elf message on the inside of the rings makes the items special. Excellent service & support utilizing live chat & email.
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Posted 2 years ago
5/5 the tungsten gold-plated One Ring replica is exactly what I wanted (the weight of it is great), and the silver (film-accurate) chain is also perfect. Delivered a bit faster than stated, too.
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Posted 2 years ago
The ring and the chain are very good,my girlfriend likes them very much!
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Posted 2 years ago
Fast shipping and delivery! Product was/is absolutely perfect and extremely high quality.
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Posted 2 years ago
I love the quality and they delivered on time! Unfortunately, my custom engraving wasn't long enough to wrap around the entire circumference of the rings and they asked me if I wanted to add anymore words. They said they would ship out my rings soon at 4pm. The problem was, it was 2:30pm and I didn't see the email until my shift at work ended at 4:30pm. I definitely would have requested to add more words if they had given me a more reasonable response window. Hopefully they provide their future customers with better service.
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Posted 2 years ago
Thank you! My One Ring is absolutely beautiful and everything I expected! It arrived four days earlier too! I customized it with the names of my family members in elvish! It is perfect! Thank you also for the polishing cloth!
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Posted 2 years ago
Jens Hansen is rated 5.0 based on 763 reviews