JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.84

4.8 Rating 184 Reviews

98 %

of reviewers recommend JENZA

4.8

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really enjoyed the orientation days with JENZA as the program was helpful and interesting but also not too long. We had a good time at the Lylo hostel and at Devonport, so it was a really good start”

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Posted 2 months ago

Thank you for your lovely review. We are glad to hear that you enjoyed the orientation in Auckland - JENZA Team

Posted 1 month ago

“You guys from jenza were amazing, very helpful and welcoming. You made sure we know that we can contact you at any time. I would definetely recommend doing your work and travel with jenza if you want to start a bit more secure.”

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Posted 2 months ago

Thank you for your lovely review, Alba. We are delighted to hear that you found our team so helpful and welcoming. We hope you have a wonderful time in New Zealand - JENZA Team

Posted 1 month ago

“At first I was a bit unsure about why I had spent the money for this, but it is well worth it! I was really nervous about getting here and not knowing anyone here or anything about NZ, but the team has helped me to feel confident to get out there and see the country, and I've met loads of people already through the orientation and the socializing they set up, and I know I have contacts here for my whole time here. I was skeptical at first but it is well worth it!”

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Posted 2 months ago

Thank you for your lovely review, Reece! We are delighted to hear that you enjoyed the orientation in Auckland and that you made so many friends at it. We hope you enjoy your time here in New Zealand - JENZA Team

Posted 2 months ago

“Thanks to the Jenza orientations days i actually felt prepared to start my new zealand work and travel.”

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Posted 2 months ago

Thank you for your lovely review! We are glad to hear that you found the orientation in Auckland helpful and we hope you enjoy your time in New Zealand - JENZA Team

Posted 2 months ago

“Nice hosts and informative!”

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Posted 2 months ago

Thank you for your lovely review! We are delighted to hear that you found the orientation in Auckland so informative. We hope you enjoy your time in New Zealand - JENZA Team

Posted 2 months ago

“Very helpful and I want to thank JENZA for their service! Good job!”

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Posted 2 months ago

Thank you for your 5-star review, Raphael. We are glad to hear that you enjoyed the orientation in Auckland. We appreciate your kind words and hope you have a great time in New Zealand -JENZA Team

Posted 2 months ago

“the girls here at the orientation days are super nice and helpful. they have provided us with all the necessary information which made the start here in new zealand a lot easier. however, all this can also be done without help if you do enough research online. anyways, it is reassuring to have a contact here in case you need something.”

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Posted 2 months ago

Thank you for your review of JENZA! We are glad to hear that you enjoyed the orientation in Auckland and we hope you have a great time in New Zealand - JENZA Team

Posted 2 months ago

“The girls of JENZA were absolutely lovely. Doesn't matter what question, they were doing their best to help and give more information or advice for research. I feel like I can easily trust them and contact them when in need of help.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review, Anna. We are thrilled to hear that you enjoyed your orientation in Auckland and that our team were so helpful and friendly. We appreciate your kind words and we will be sure to pass this along to Louise and Shontelle. We hope you have the best time in New Zealand - JENZA Team

Posted 2 months ago

“They helped me a lot during my first days in New Zealand. It is good to know that you can always ask for help.”

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Posted 2 months ago

Thank you for your lovely 5-star review. We are glad to hear that you enjoyed the orientation in Auckland and that it was helpful to get you set up for your first few days in New Zealand. We hope your enjoy your time here - JENZA Team

Posted 2 months ago

“JENZA was a very trustworthy organization. In the orientation they provided a lot of information about topics you may are still insecure about. The Lylo hostel is one of the best in Auckland and therefore very modern and comfortable. The two contact persons are welcoming, loving and caring. The orientation is only a few hours a day which makes it very easy to follow and you will have enough freetime each day. They also provide diffrent organizations for example for buying a van that are very reliable and responsible. Moreover, it helps to get more orientation through the contact with the other paticipants. Additionally, the trip to Devonport was very good organized and they paid very tasty food for us :) So generally, we can only recommend to travel with JENZA because we have nothing to complain.”

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Posted 2 months ago

Thank you for your 5-star review of JENZA. We appreciate your kind words and we are delighted to hear that you found the orientation in Auckland so helpful. We will be sure to share your feedback with our team in New Zealand. Thank you again - JENZA Team

Posted 1 month ago

“The orientation days were efficient and short. It's a good way to start work and travel, because you get all the information you need and can connect with other people at the same time. Therefore, you find travel buddies or just ideas for your time in New Zealand immediately. It is nothing you can't do by yourself, but if you're a little afraid or unsure about doing work and travel it is reassuring.”

Helpful Report

Posted 2 months ago

Thank you for your review of JENZA. We appreciate your feedback and we are delighted to hear that you enjoyed the orientation in Auckland - JENZA Team

Posted 1 month ago

“the orientation day provided a great general overview, about websites, apps and tricks to travel. It is reassuring to know that there is someone you can call in emergencies or just ask some questions. The help with CV's was great too. I can only recommend JENZA”

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Posted 2 months ago

Thank you for your 5-star review, Cedrik. We are delighted to hear that you have enjoyed the orientation in Auckland and we hope you enjoy the rest of your travels in New Zealand - JENZA Team

Posted 1 month ago

“The length of the orientation days was perfect, not too long, not too short. They gave us a lot of information about travelling, safety, accommodations and the culture. Going to Devonport was really nice and we had a lot of fun having dinner with all the other participants of the program. They gave us a lot of tips on how to look for jobs and helped us with our CV's. Shontelle and Louise were very, very nice and helpful and we enjoyed meeting them!”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We are delighted to hear that you enjoyed the orientation in Auckland and that Louise and Shontelle were so helpful. We hope you enjoy your time in New Zealand - JENZA Team

Posted 2 months ago

“They were very informative and helpful when it came to overseas travel and living. They answered all questions and helped ease the transition into a new country. My only issue was I wasn't always getting emails with regards to appointments and what we were doing. Aside from that technical communication aspect, everything else was great.”

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Posted 2 months ago

Thank you for your lovely review, Kat. We are delighted to hear that you have enjoyed the orientation in Auckland and we appreciate your feedback regarding the appointments. We will be sure to share this with our team in New Zealand. We hope you enjoy the rest of your travels - JENZA Team

Posted 1 month ago

“I had a chat with Chris from JENZA because I've had to postpone my work and travel starter pack due to visa application delays. He was really helpful and a great guy to talk to. One of my best phone call experiences!”

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Posted 2 months ago

Thank you for your 5-star review, Michael. We are delighted to hear that you had such an amazing experience with Chris. We will be sure to share your kind words with him - JENZA Team

Posted 1 month ago

“Chris was lovely to chat to! Very knowledgeable”

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Posted 2 months ago

Thank you for your 5-star review, Rebecca. We are glad to hear that you had a great experience with Chris. We will be sure to share your kind words with him - JENZA Team

Posted 1 month ago

“Everything was well planned out and organized when we arrived at the airport. It made our arrival less stressful. Due to our orientation days with JENZA we were able to get a broad overview over the most important topics and Louise and Shontelle were very opened, easy to talk to and friendly. They talked about cars, jobs, accommodations, etc. and had good connections. We also got paid a meal and ferry ride to Devenport which helped to form connections within the group. Overall, we are really happy to be able to travel with JENZA and highly recommend! Greetings from the Germans!”

Helpful Report

Posted 2 months ago

Thank you for your lovely review. We are delighted to hear that you enjoyed your orientation in Auckland and that it was so helpful with helping you get started in New Zealand. We hope you enjoy the rest of your travels - JENZA Team

Posted 1 month ago

“The customer service of Jenya was very friendly and helpful. You can ask them all your question and they will answer them in a helpful and kind way. By reason that the team of Jenza will also plan some activities with the travelgroup, you feel more closer to the team and can enjoy your first and heavy days in an easier way. In my opinion, it was an advantage to work with Jenza and I can really recommend it!”

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Posted 2 months ago

“It's amazing! They provide information about everything you need to know and need to think of. Always kind and helpful! You'll feel safe for all your journey as you can always ask for help or advice in any situation. Moreover, the information days offer you an amazing opportunity to get to know new people and make new friends. I'm so glad having chosen JENZA”

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Posted 2 months ago

“Hostel in Auckland was lovely! Sessions were useful and helpful to have bookable sessions with the staff. Communication pre-departure was a little more scattered including having to reach out to get enough info. Checkout date for the hostel wasn't super clear.”

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Posted 2 months ago

JENZA is rated 4.8 based on 184 reviews