JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.84

4.8 Rating 184 Reviews

98 %

of reviewers recommend JENZA

4.8

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is nothing wrong with you, you are a great company. Thank you everyone”

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Posted 3 weeks ago

“Very nice and welcoming atmosphere, Very informative and helpful, Great chose of activities during orientation days Thank you!!!”

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Posted 3 weeks ago

“Shontelle is a very sweet lady. Shes very helpful and eager to help us having a good time in NewZealand. It was helpful for us because that way we had some orientation and were not that lost. Devenport is a pretty nice place and that trip is good to meet and get to know other people. Again Shontelle is very nice and you can ask her anything.”

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Posted 3 weeks ago

“So thankful to Jenza for a smooth experience. It was so nice to have the visa application handled for me. As a solo traveler, to have Jenza arrange my transfer from the airport and my first few nights accommodation took so much pressure off. Louise and Shontelle ran two brilliant work shops to go through everything from tax number and accommodation to water safety. Being in a group of other people all doing the same visa was great to get other peoples perspectives and ideas, and to feel less lonely after all the travel to get to Auckland. Louise and Shontelle was so friendly and approachable, I would recommend Jenza to all.”

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Posted 1 month ago

“Chris was amazing on my initial call, and I’m very excited to start my journey”

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Posted 1 month ago

“Great Orientation, it helped a lot. It was great to start my journey like this.”

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Posted 1 month ago

“Great service, really friendly people”

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Posted 1 month ago

Thank you so much for your 5-star review - JENZA Team

Posted 1 month ago

“The experience with JENZA was very good. I felt super safe, the orientation gave a lot of confidence, and the hostel was very nice and clean aswell. The kitchen devices are quite used making cooking an adventure and the included breakfast could use a little more enthusiasm of the hostel staff.”

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Posted 1 month ago

Thank you for your lovely 5-star review of JENZA. We appreciate your feedback and we are glad to hear that you had such a great experience on the orientation in Auckland. We hope you enjoy the rest of your time in New Zealand - JENZA Team

Posted 1 month ago

“So far I had a good experience with JENZA. Everybody is so nice and helpful, that makes the customer feel a lot safer on the journey. They try to answer any questions you have as soon as possible. You can say, they were very helpful, especially the orientation days helped me get used to the new environment and helping me feel less lost in my journey.”

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Posted 1 month ago

Thank you for your 5-star review, Patricia. We are delighted to hear that you found the orientation in Auckland and our staff so helpful. We hope you enjoy your time in New Zealand - JENZA Team

Posted 1 month ago

“I am really happy to be traveling with JENZA. The customer service is great, both Shontelle and Louis do a great job here in New Zealand. You can always call them, even at night. They explained everything to us and I think I am well prepared for my Work and Travel year. The price is ok but you get a lot of things like a shuttle to the hostel, 4 nights in a clean and good hostel, some socializing events which are pretty cool. I'll let you know when I have more experience but for now I'm really happy with the organization and would always recommend traveling with them.”

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Posted 1 month ago

Thank you for your 5-star review of JENZA, Patrice. We are glad to hear that you enjoyed your experience with us during your orientation in Auckland. We will be sure to share your kind words with Louise and Shontelle. Thank you again - JENZA Team

Posted 1 month ago

“Ive booked a work and travel trip through jenza and so far everything went really well and ive had no problems whatsoever. Im really thankful for the help and advice they offer which is extremely helpful especially in the beginning. Id definitely recommend jenza for everyone whos doing their first solo trip and is a little bit unsure about some things or would like a helping hand for the first few days.”

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Posted 1 month ago

Thank you for your 5-star review of JENZA. We are delighted to hear that you had such a positive experience during your orientation in Auckland and we appreciate that you would recommend us to other. We hope you have a wonderful time in New Zealand. Thank you again - JENZA Team

Posted 1 month ago

“I discovered Jenza through a family friend, that's done something similar to what I'm doing now. When I started organizing my trip there was always some sort of help or guide that could help you with planning everything. When we arrived, everyone was very helpful and understanding. It's a very friendly environment and you'll feel very welcomed. I had a great time.”

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Posted 1 month ago

Thank you for your lovely review, Anelina. It's great to hear that you have had such a positive experience during your orientation in Auckland with our team. We will be sure to share your kind words with them. Thank you again - JENZA Team

Posted 1 month ago

“Took a program in Auckland, New Zealand and they were very nice and super helpful. They took their time to answer every question anyone may have and also offer us constant help while traveling if something happens. I think it made everyone have a better feeling about traveling alone far away from home.”

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Posted 1 month ago

Thank you for your lovely review. We are delighted to hear that you found the orientation so helpful and we hope that you enjoy your time in New Zealand - JENZA Team

Posted 1 month ago

“I booked my working holiday through the Canadian organization SWAP who partners with JENZA/BUNAC. Having a cohort of other travellers was super valuable for socializing and figuring out 'life' in the first week. I definitely recommend the full 8-day package as 3 days is barely enough time to recover from jet lag. :)”

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Posted 1 month ago

Thank you for your lovely review, Megan. We are delighted to hear that you enjoyed your first week in Canada and we wish you all the best with your future travels around Canada - JENZA Team

Posted 1 month ago

“I think JENZA is definitely worth it if you're going travelling for the first time and have worries about making friends or any admin or logistics. Having the orientation with Louise and Shontelle gave some information that I didn't know beforehand that was useful. It's also nice having the safety net while you're travelling because it's like having a mum in the country who you can email or call in an emergency and they'll help you out wherever you are. I think if you're an experienced traveller this programme isn't necessarily the best value for money, but definitely worth it if you're worried about travelling as it gives lots of peace of mind.”

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Posted 1 month ago

Thank you for your lovely review of JENZA. We appreciate your kind words and are delighted to hear that you enjoyed the orientation in Auckland. We hope you enjoy your time in New Zealand - JENZA Team

Posted 1 month ago

“JENZA really gave me assurance about my travel journey, we can always text them and get information or text them when we are in trouble, you're never alone. There was also some information about unsafe situations and where we have to be cautious. The Hostel is very nice, and you meet many people through the activities. They not directly help with SIM cards and jobs, we just got a few information and internet links where to get them, but it was fine with me. Thank you for helping me getting started.”

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Posted 1 month ago

Thank you for your lovely 5-star review, Marie. We appreciate your kind words and we are glad to hear that you enjoyed your orientation in Auckland - JENZA Team

Posted 1 month ago

“I think it was a good decision to go with jenza as they are always there to help you in any situation. I hope that the office in Auckland will get better once the construction work is done. I would have preferred the one on ones with only one person in one room as it was difficult to concentrate with so much going on around you. The predeparture call was cancelled several times without further notice, making it not possible for many people to join. I think the first day was a bit messy, as there wasn't really time for a city walk when you wanted to eat lunch and get a SIM card. I enjoyed the trip to Devonport. Everyone is really nice.”

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Posted 1 month ago

Thank you for you review. Your feedback is important to us so we appreciate you sharing your experience with us. We hope you enjoy your time in New Zealand - JENZA Team

Posted 1 month ago

“I like it to have my first days with Jenza because i know we get important informations for travelling, jobs and accomondations. Any time we have a question, they help us with it. And i feel save because i know i can call they every time. The only not so good thing was, that some informations were good to have early befor. A little bit better Organization about some things would be better.”

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Posted 1 month ago

Thank you for your kind words. We are glad to hear that you found the orientation in Auckland so helpful and we appreciate your feedback. We hope you have a wonderful time in New Zealand - JENZA Team

Posted 1 month ago

“The first orientation days with JENZA are now over and me and my buddy had a great time. We were put into a room with 6 other people, that were from Germany aswell so we could connect to others really quickly. The guides explained how to open a bank account, get a SIM and our IRD number, so that everybody understood it easily. They also took their time to talk to us one on one, so we could ask all the questions we gathered. All in all, great experience”

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Posted 1 month ago

Thank you for your kind words. We are delighted to hear that you had such a great experience on our orientation in Auckland - JENZA Team

Posted 1 month ago

“I have really enjoyed the orientation with Jenza. We met many friendly people and learned many things”

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Posted 1 month ago

Thank you for your lovely review. We appreciate your kind words and we hope you have a wonderful time in New Zealand - JENZA Team

Posted 1 month ago

JENZA is rated 4.8 based on 184 reviews