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JENZA Reviews

4.8 Rating 184 Reviews
98 %
of reviewers recommend JENZA
4.8
Based on 184 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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How quickly does JENZA resolve customer queries?
(1 week ago)
Greater than 40% of reviewers feedback is JENZA resolves customer queries within an hour.
(1 week ago)
100.00%
Industry Average
She was very helpful answered every question I had and emailed me right away with all the information I needed extremely happy with the service I’ve been receiving 10/10
- Anonymous
After looking into a lot of agencies and doing endless research, I found JENZA and knew it was everything I needed! From the online interviews to save time, to the notably better price point, it was everything I was looking for. The customer service that I have experienced has been amazing and thanks to JENZA I have found my perfect camp even though I signed up very late!
- Mila
The customer service after arrival was great. They gave us a lot of information and helped us if we had any problems. They also made themselves available for the future. Would recommend :)
- Anonymous