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JENZA Reviews

4.8 Rating 266 Reviews
98 %
of reviewers recommend JENZA
4.8
Based on 266 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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How quickly does JENZA resolve customer queries?
(1 month ago)
Greater than 45% of reviewers feedback is JENZA resolves customer queries within an hour.
(1 month ago)
100.00%
Industry Average
Great service!
- Samar
Booking my trip with JENZA was really helpful because in the orientation days provide a lot of information about how to find a job or to buy a van. I would recommend it to everyone not just because of the good service but also of the new people you can met in the organisation. The best thing is that you have a 24/7 number to call if something is wrong.
- Anonymous
Great customer service, super friendly, prompt response time with emails and phone calls! Would highly recommend to anyone!
- Anonymous