JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.23

4.2 Rating 1,436 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

Write Your review

Tell us how JG Pest Control made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, reasonably priced, experienced, even followed up with a guarantee for three months Incase the problem persisted.”

Helpful Report

Posted 10 months ago

“Booked for a job to clean pigeon faeces. Operatives turned up with no PPE, no RAMS and no understanding of what they were there to do. Had to get them back to do it again as it was not clean enough. Same thing - different operatives. no PPE, no RAMS and no idea why they were there!”

Helpful Report

Posted 10 months ago

“JG Pest Control- Job Booking Confirmation. Ref: AH373057 In relation to my previous review where I was upset about the overpricing (i.e. £300 incl VAT) for squirrel pest control services offered by this company which was double the rate compared to similar pest control service providers, the customer service has now got in touch with me to issue a refund of £150. I appreciate this gesture of owning up and await the refund.”

Helpful Report

Posted 10 months ago

“JG Pest Control- Job Booking Confirmation. Ref: AH373057 Feel really cheated. They charged me £300 for a job (squirrel pest detection and removal) that costs £75-£150 in the area. I was told it was non refundable only after I paid the advance over the phone and then had no choice but to go ahead with them since I paid for the service which was non-refundable. I have no peace of mind to deal with them further asking for refunds or what not... As even if I were to take them to court, the lawyers will be the next looters like them. Be careful in this shady world. Don't let desperate times get you trapped with people like these.”

Helpful Report

Posted 10 months ago

“Avoid like the plague. This company will eagerly take your money and respond quickly but do little to sort out the problem, in fact they just made it a whole lot worse. They damaged my windows with the heat treatment and hid behind their disclaimer. Nice. They did nothing to diagnose the problem, after 3 visits I still had the same issue. Turned out it wasn't bed bugs but mites coming through the wall. They were totally useless. The technicans didn't know what they were talking about either. They didn't even look around my home to work out the source. I had to ask them to do that. Save your money. You can get rid of most critter's yourself if you do your research. I'm £1200 out of pocket now after commissioning them, big mistake.”

Helpful Report

Posted 10 months ago

“Very poor experience of this company. We had to leave the house so could not challenge what was being done. They did not complete the treatment in the way described on their website (nowhere near the number of hours stated), did not call us at the end of the ‘treatment’ as they said they would to advise of what had been found. There was no evidence that any chemical treatment had been used but we were charged for that. They provided an unnecessary heat treatment for the problem which could have been treated inexpensively- nearly £1700 for carpet moth larva- not bed bugs. Finally they lied on the phone to us (we tape our calls). They said that the van would just say JG. It had ‘Pest Control’ emblazoned on it. The balance of the money was taken from our account via ‘a token’. We asked for our money back but nothing.”

Helpful Report

Posted 11 months ago

“We explained that we're home only during weekends, and they promised to schedule 3 visits for which we have paid £300. They've only spent 30 min on the first visit, and now when we asked to schedule a 2nd one, they've said they have no availability for the weekend this month and they will have to charge us extra to book any other weekend. They've also guaranteed eradication and blocked off all entry points which did not happen.”

Helpful Report

Posted 1 year ago

“Great technicians but terrible logistics. My appointment was cancelled several times very late in to the appointment slot on the day and the rescheduled appointment was over 3 hours late. Impossible to manage for those who work outside the home and have children and pets that can't be at home during treatments.”

Helpful Report

Posted 1 year ago

“Brilliant service”

Helpful Report

Posted 1 year ago

“Fast,efficient very knowledgeable on problem”

Helpful Report

Posted 1 year ago

“quick clean job I tried to apply for the £5 cash back it seems to not work too well in responce regards S A Nemeth”

Helpful Report

Posted 1 year ago

“Excellent service from the engineer who explained clearly what was happening.”

Helpful Report

Posted 1 year ago

“Great service found a wasp nest while clearing out loft on a Sunday afternoon. Rang JG came out with in 2hrs. Treated the nest took about 15/20mins. Hopefully will not need JG again but if I did would not hesitate to ring them.”

Helpful Report

Posted 1 year ago

“Just a friendly easy experience... will definitely use again if required.”

Helpful Report

Posted 1 year ago

“Good service, efficient,clean and tidy and their waste nest service was successful.”

Helpful Report

Posted 1 year ago

“Excellent Service, the technician was polite, helpful and explained all he was doing. The issue was dealt with efficiently and there have been no repercussions. Have recommended the service to a friend already.”

Helpful Report

Posted 1 year ago

“Brilliant service, Danny the operator was so reassuring and my wasp nest was successfully treated even though it was in the wall cavity, after a rather torturous summer. I'm very grateful”

Helpful Report

Posted 1 year ago

“The pest controller was very nice. He explained everything and was very efficient.”

Helpful Report

Posted 1 year ago

“Quick efficient service”

Helpful Report

Posted 1 year ago

“Excellent service from the engineer who explained clearly what was happening.”

Helpful Report

Posted 1 year ago

JG Pest Control is rated 4.2 based on 1,436 reviews