JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.23

4.2 Rating 1,436 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came to deal with a wasp problem in the soffit on my house. One visit and the wasps are gone, a job well done, thank you.”

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Posted 3 years ago

“Quick response and wasp nest dealt with swiftly.”

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Posted 3 years ago

“Nice chap. Good job. No more wasps.”

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Posted 3 years ago

“Fast service, performed professionally and without fuss. Would definitely recommend!!”

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Posted 3 years ago

“We were frustrated that it took 4 visits (and 2 charges) to find that we had a wasps nest in the attic and we're still not convinced that the problem has been resolved.”

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Posted 3 years ago

“Arrived on time , very quick service. Wasps are no longer present after a few hours. No further problem. Only down side a bit pricey for the service.”

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Posted 3 years ago

“Turned up promptly with clear communication throughout. They fixed the problem wasp nest quickly and cleanly. Yes I could have found a cheaper option out there but the service was great and worth the money.”

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Posted 3 years ago

“Fast reliable service, reasonably priced and great communications.”

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Posted 3 years ago

“Really professional and very fast. The team made sure that our issue was solved effectively and permanently.”

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Posted 3 years ago

“JUST VERY GOOD”

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Posted 3 years ago

“Excellent quick and professional service”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Very flexible with second time call out...”

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Posted 3 years ago

“I’ve already written one bad review about this company, but wondered if I’d been a little too hasty as they eventually contacted me. However, communicating with them is horrendous. They “aim to reply to emails within 30 minutes” but they don’t reply! They suggest contacting then through WhatsApp - but don’t reply. When I phoned, they didn’t answer. They don't even answer their emergency phone!!! It’s very much a ‘Don’t call us, we’ll call you” situation, which is terrible when you really need their paid-up-front service! If you’re looking for good service, LOOK ELSEWHERE!!”

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Posted 3 years ago

“This is a scam. Paid £360 upfront for solving bed bugs. This was supposed to include 2 further visits. I expected a proper expert service for this kind of money.What actually happened was a completely untrained youth came in with no equipment, set off smoke bombs easily found cheaply online. Needless to say the bed bugs remained and we never saw him again. I have reported them to Trading Standards”

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Posted 3 years ago

“DO NOT USE THIS COMPANY!!! We have at least one rat in/under our kitchen. Having paid £170 up front a young man called and filled in a hole in the kitchen floor, leaving a pot of ‘poison’ under the kitchen unit. That was two weeks ago (25/08/2021). He asked me to call the company in three weeks for a follow-up appointment. However, since his visit the rat has made another hole in the floor under the kitchen unit, nibbled a hole in the unit kick-board, nibbled away the edge of the Lino, and left faeces and urine around the kitchen (necessitating daily cleaning and disinfecting of our kitchen). I have written two emails to the company and tried phoning, but with no response, which means I cannot even arrange a further visit. I suspect they are ignoring me and am frantic. I have obviously wasted my money, which is no small thing since I receive only a government pension. DO NOT USE THIS COMPANY!!!!!”

Helpful Report

Posted 3 years ago

“BE WARNED!!!! I hired this firm to address a wasp issue. Was a sold a full service which promised to find the source of the wasps/wasp nest regardless of whether it was internal or external and I paid in advance. In reality, a technician arrived, took a look around then left without doing anything. Meanwhile my tenants sent photos and videos of wasps and a possible nest outside the flat - which the technician was "unable" to find in the whole 5 mins he was onsite. I called customer service - no one answered. I emailed their customer service address - emails bounced back. Texted their after hours WhatsApp number - no reply. Basically, they took my money up front, delivered nothing and were uncontactable afterwards. Complete mess.”

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Posted 3 years ago

“DO NOT PAY UPFRONT! We have new born in the house and I am allergic to wasp and bees. We had work on the house and wasps came to the kitchen. It was urgent for me to sort this out. I had been told I will be called when technician will be on the way. Someone came and nocked on the door, as I was breastfeeding upstairs and nobody didn’t contact me before hand I thought it may be just some stranger so I carry on feeding baby. Some time after I received an invoice with the report they had been and finished the job but nothing was actually sorted! Needed to do it quickly so called different company but never received a refund from this one. After a long dispute, loads of stress we just give up. Staff was rude and management on top of that made it really long and difficult process over many emails. So disappointed!”

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Posted 3 years ago

“Great service, friendly staff.”

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Posted 3 years ago

“I filled in an online request on a Sunday and received a call back really quickly. I spoke to a really helpful lady at the head office and someone came out to deal with the wasp nest in the attic within a couple of hours. The guy who came was courteous and efficient and dealt with the problem really quickly and explained to me exactly what he'd done. No sign of any wasp since, plus they were slightly cheaper than some of the other same day quotes I got that day. Would highly recommend this company.”

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Posted 3 years ago

JG Pest Control is rated 4.2 based on 1,436 reviews