Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

“The meal are ok. It was delivered somewhere else and I had to put a lot of effort to get my package. The delivery person didn’t even ring our doorbell. We had been waiting the whole afternoon. I complained about this but no one contacted me afterwards, I guess the money was already made! I won’t order here again and am looking for alternatives.”

Helpful Report

Posted 1 year ago

Hi D.C., Sorry to hear about this experience, but thanks for sharing it here as feedback, we appreciate it. I replied myself to your initial message and noted there that the package was planned for delivery and which moment was noted. After that, we did not receive anything else from you to respond to. Apologies for any inconvenience this caused you, of course that is not the experience we wanted for you and I hope you will allow us a chance to make up for it in the future. Thanks for giving it a shot so far of course

Posted 1 year ago

“Not bad, not good. The shakes do not taste bad, but they also don’t taste that much at all (I have been mixing with water). I have a big apetite and do not find these to be satiating at all, but your mileage may vary.”

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Posted 1 year ago

I'm sorry to hear that you're not completely satisfied with the shakes. Mixing them with a plant-based milk or regular milk instead of water could enhance the taste and make them a bit more filling. You could also try the Plenny Pots, which are more like traditional meals and might be more satiating for you

Posted 1 year ago

“well. i did not receive the product. make sure to issue such survey once you are 100% it has been delivered plus a reasonable timeframe in order to allow me to taste it”

Helpful Report

Posted 1 year ago

I'm sorry to hear that you have not received your order yet. Occasionally, there can be delays in shipping that are out of our control. However, our customer service team would be more than happy to assist you with this. Please reach out to them at love@jimmyjoy.com with your order details and they will help track your package. Thank you for your patience and understanding.

Posted 1 year ago

“I can't get used to the taste so not a product for me.”

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Posted 1 year ago

I'm sorry to hear that the taste didn't meet your expectations. Taste preferences can be quite personal, and we understand that not all flavours will suit everyone's palate. However, we have a variety of flavours available, and it might be that you'd enjoy a different one more.

Posted 1 year ago

“I bought the neutral taste Plenny Shake Active 3.1 a long while ago and I actually kinda liked it. But since you removed it from your collection I tried the strawberry one. Though I didn't like the taste of it at all. In general, products that claim to be healthy should try to contain as few different ingredients as possible. No need to put in a bunch of artificial ingredients, flavors and sweeteners...”

Helpful Report

Posted 1 year ago

Hi, thanks for leaving your review and sorry to hear that the Strawberry one could not match the expectations after the Neutral one was discontinued. Your feedback is noted for the relevant department, I hope we can offer something like it in the future again to accommodate that request. We have a 30-day money-back guarantee in place, please feel free to check in with us through the Live Chat option on the website or by emailing love@jimmyjoy.com for the options within that. Thanks for giving it a shot.

Posted 1 year ago

“Ik voel me als de hoofdpersoon in een moderne tragedie, een Griekse held die vastzit in een eindeloze lus van bezorgpogingen. Mijn bestelling van jullie heerlijke producten lijkt verstrikt te zijn geraakt in een epische queeste waarbij zelfs Odysseus zou zeggen: "Doe effe normaal." Na vier bezorgpogingen, ben ik begonnen te geloven dat mijn pakket ofwel het middelpunt van een kosmische grap is, of dat mijn woonplaats stiekem een geheime schatkaart heeft waar Budbee geen weet van heeft. In plaats van te genieten van mijn overheerlijke Jimmy Joy-producten, voel ik me als een personage uit een komische film, vastgeketend aan mijn voordeur in afwachting van de bezorger vanBudbee die blijkbaar in een parallel universum ronddwaalt. Ik overweeg zelfs een signaleringslicht met de tekst "Hier wacht een hongerige ziel op voedsel van Jimmy Joy" aan te schaffen. Desondanks ben ik vastbesloten mijn humor niet te verliezen. Jullie verzoek om een review kon dan ook niet op een beter moment komen, als een ironisch hoogtepunt in mijn heldenverhaal. Misschien kunnen jullie overwegen om een bezorgpartner te kiezen die navigeert met kaarten van deze eeuw of bezorgers in dienst heeft die niet bij het eerste spatje regen de bezorging annuleert. Dus, lieve Jimmy Joy, ik moedig jullie aan om een ander bezorgbedrijf te omhelzen. Wie weet, misschien is er een team van koeriers daarbuiten dat mijn huis wél weet te vinden, en kan ik vervolgens jullie produkt wél op waarde schatten. Met hongerige groeten, Sander”

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Posted 1 year ago

Hey Sander, bedankt voor je review over....Budbee... Dit lijkt me niet echt de plek om dat hiet te bespreken, als je het mij vraagt. Echt super vervelend natuurlijk, maar waarom heb je ons niet even gecontacteerd hierover in plaats van een recensie achter te laten? We zij te bereiken via love@jimmyjoy.com, de chat op onze site en via instagram en fb dm. We horen graag van je!

Posted 1 year ago

“Quite expensive for what it is. The taste of the shakes is ok but the consistensy is super grainy. Basically feels like your drinking flour and upon reading the ingredients list thats just what it is. Flour with sunflower oil and added vitamins The meal bars are good tho”

Helpful Report

Posted 1 year ago

Hey Siri, thank you for reaching out. I'm glad to hear you enjoyed the Plenny Bars! They are indeed a tasty and convenient way to get a complete meal. As for the Plenny Shakes, the grainy texture could be due to not shaking it enough. Using a blender can also help to make it smoother. Regarding the price, our meals come down to as low as €1,52 per meal, which is quite affordable considering they are nutritionally complete. But we respect your opinion, thank you for your feedback!

Posted 1 year ago

“Sadly my stomac reacted negative on the succralose in the Drinks. I would have prefered a Drink with Stevia, but I didnt Found yet.”

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Posted 1 year ago

Oh, I'm sorry to hear that your stomach didn't agree with the sucralose in our drinks. Unfortunately, all our products use sucralose as a sweetener, except the Plenny Bar Almond & Fig, which is sweetened naturally with figs. Perhaps you might want to give the Almond & Fig bar a try? Or you might find our Plenny Pots more agreeable, as they have less sweetener overall.

Posted 1 year ago

“Appelstrudel is heel lekker. Daarom had ik ook bepaalde verwachtingen wat betreft de smaak bij de reep. Helaas... de reep is echt niet lekker. Ik heb geprobeerd door te zetten maar ik kreeg met moeite 2/3 van de reep op. Ik miste de appelstrudel smaak. Hier en daar zit een klein stukje appel, maar dat mocht niet baten. De structuur van de reep (een beetje taai?) is ook helemaal niets voor mij. Naast de smaak, maakte ook de geur mij een beetje misselijk. Dit is niet voor herhaling vatbaar helaas... zit nu wel met 11 repen☹️.”

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Posted 1 year ago

Oh, dat is jammer om te horen dat de Plenny Bar Apfelstrudel niet aan je verwachtingen voldeed. Smaak kan heel persoonlijk zijn, en we begrijpen dat niet iedereen van elke smaak houdt. Als je op zoek bent naar iets anders, zou je misschien kunnen genieten van de Plenny Bar Caramel Sea Salt of Chocolate? Deze zijn behoorlijk populair bij onze klanten. Als je verdere vragen hebt, aarzel dan niet om contact op te nemen met onze klantenservice via love@jimmyjoy.com. Ze staan altijd klaar om te helpen! Ook voor die 11 repen die je over hebt. We hebben namelijk een hele goede tevredenheidsgarantie

Posted 1 year ago

“First time customer with this brand. Currently looking for alternatives, I use Huel. Disappointed with the products overall. Hot meals taste greatly chemical. The bags are cheap. Tearing it open 0/2 times worked without knife or scissors. The sealing mechanism only works on one of the bags so far, the other I cannot reseal. Satay noodles smells and taste like the cheapest 10 cent Ramen, not in a good way. Lentils are just loaded with artificial chemical flavors. Few bites and the appetite is gone. I added some extra flavors to be able to finish the meal, still not pleasant. The scoop included was broken, wedged below the product it cracked. It's not protected at all and fairly flimsy compared to ones I already own. The food bars are borderline ok, but really just ok. The consistency is very different for every flavor. Salted caramel are too hard to enjoy but tastes ok. Cherry has a great consistency but tastes chemical and artificial, a few bites in I list the appetite. Vanilla doesn't taste like much. I will keep looking, these products are no option for me. A refund would be appreciated. Happy to return the unopened product (2 bags of hot meals)”

Helpful Report

Posted 1 year ago

I'm really sorry to hear that you're not happy with your experience. We strive to create products that not only provide complete nutrition, but also taste great and are convenient to use. I'm sorry if we didn't meet your expectations this time. For your refund request and to handle your opened and unopened products, please directly contact our customer service at love@jimmyjoy.com. They will be more than happy to assist you. We truly value your feedback, and we'll take your comments into consideration for future improvements. Thank you for giving us a try.

Posted 1 year ago

“I decided to try Jimmy Joy Plenny Shake to replace another, more expensive product. I am not a vegetarian or vegan and I am not used to "natural products". I got 3 bags of Plenny Shake and so far tried only pistachio. It tastes like grass with an artificial flavor on top. Taste is 1/5. I can't imagine pushing myself to drink 3 bags of these. And can't throw it out because of the money I paid. I wish return options were available. More headache is with the scoop. It is so dead simple thing, but it twisted my mind a lot. It is written inside of the scoop "10", "20", and up to "90". So I thought it was the amount of powder in grams, what else could it be? (it is a special scoop for this specific powder, after all). But instructions on the bag are to add "2X SCOOP (96g)". Is it 2X scoops 96g each? Or is it 2X scoops for 96g total? If it is 2X scoops 96g each, how can my bag hold 10 meals when it is just 960g and each portion, in this case, is 192g? If it is for 96g total - why 2 scoops? Or is scoop not for 96g? Yeah, it is not. I got scales and found out. Measurement in a scoop for powder, measured in grams, is actually for milliliters. Maybe it's just my weirdness, but WHY, Jimmy Joy?”

Helpful Report

Posted 1 year ago

Hey Arturs, thank you for the review. A 400-kcal meal is 2 scoops. 1 scoop equals about 45-50 grams of Plenny Shake powder. The advertised 400Kcal meal needs to have 96 gram, so that's 2 scoops. As stated on the site and the packaging. The '90' inside the scoop is for 90cc, a measurement we use here in Europe. But I am afraid you did not thoroughly read the site? Because, next to this 'scoop issue', we also state our return policy and customer care contact information. Please contact us via love@jimmyjoy.com to talk about the return policy. Thanks in advance.

Posted 1 year ago

“I’m still waiting the product after one week … not the best…delivery it’s a paint point…”

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Posted 1 year ago

I'm sorry to hear that you haven't received your order yet. For order-specific questions, I recommend getting in touch with our customer service team at love@jimmyjoy.com. They will be able to give you more detailed information about your order status.

Posted 1 year ago

“Taste is poor (wild berry; apple cinnamon), only chocolate was OK. I havent received scoop because of unclear instructions while making order. Customer Service won't send it because of CO2 emission 🤣 Too many newsletter emails. I'll check other brand next time”

Helpful Report

Posted 1 year ago

Hey Bartosz, we're sorry you forgot to order a scoop, but I hope you understand we only send one small piece of plastic all the way from The Netherlands to Germany. We wanted to add one (or a few) to a future order and gave you instructions how to handle it with a scoop, by email. And I'm sorry to hear that you didn't enjoy the wild berry and apple cinnamon flavours. Taste can be quite subjective and what works for one person might not work for another. If you liked the chocolate, you might also enjoy the rich chocolate flavour with real cacao in our Plenny Shake or Plenny Bar.

Posted 1 year ago

“honestly pretty bland/tasteless, only good if blended with other flavoring... other options are better”

Helpful Report

Posted 1 year ago

I'm sorry to hear that the flavours didn't meet your expectations. If you're looking for something with a stronger taste, you might want to try our Plenny Shake Wild Berries or Plenny Bar Chocolate. They both have a robust flavour profile that might suit your taste. Remember, taste is subjective, so it's all about finding what works best for you!

Posted 1 year ago

“Snelle levering maar de shakes hebben zeker geen gladde structuur. De smaak is ook niet heel lekker en het drinkt gewoon niet lekker weg helaas”

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Posted 1 year ago

Het spijt me te horen dat je niet tevreden bent met de textuur en smaak van onze shakes. Ze zijn ontworpen om een beetje korrelig te zijn vanwege de ingrediënten die we gebruiken, oa haver. Wat de smaak betreft, ieders voorkeur is anders en wij bieden verschillende smaken aan. Als je niet enthousiast bent over de opties die je hebt geprobeerd, kun je misschien genieten van een van onze andere opties? Neem gerust contact op met onze klantenservice via love@jimmyjoy.com voor verdere hulp.

Posted 1 year ago

“Customer stwas effective, kind and helpful. Tried only the korma rice until now and didn't like it. I smelled like garlic all day, too many spices. I'm not gonna eat it again nor give it to anyone else, just gonna throw it away. Hope the Satay noodles will be better, I ordered them but received a wrong item instead so now waiting for the second delivery. I also found it annoying when I got a discount for the first order but you can't use it if you make a repeating order, only for one time purchase.”

Helpful Report

Posted 1 year ago

I'm really sorry to hear about your experience with the Korma Rice. We do try to create a variety of flavours to appeal to different tastes, so I hope you'll find the Satay Noodles more to your liking. I understand your frustration about the discount only applying to one-time purchases. We offer this as a way to introduce new customers to our products, but we also have discounts for long term customers (and most of the one-time codes can be updated by us to use with subscriptions). If you have any issues with your order or codes, please don't hesitate to reach out to love@jimmyjoy.com for assistance.

Posted 1 year ago

“They lack any kind of quality control. I've just opened the last shipment and one of the bags, which has been 2 weeks late, was opened. It's not the first time but it's the last, I will switch to Huel completely, that are still to send me a broken one.”

Helpful Report

Posted 1 year ago

Hi David! Thanks for your review here and for getting in touch with the customer care department for it as well. We have made sure this will be followed up on accordingly with the details you provided, thank you! We do have quality control of course, but this issue was caused by shipping, the bag broke because it was likely not packed in the right way and was able to move around during transit. Through the contact with our customer care team, a refund will be confirmed for the broken bag as well as something for the inconvenience caused. We very much hope your future experiences are better ones, but if not, we are here to assist where needed.

Posted 1 year ago

“Great macronutrients, ingredients ect... But taste Hawfull. Fell like flour mixed in water with a hint of vanilla and sugar.”

Helpful Report

Posted 1 year ago

I'm sorry to hear that you didn't enjoy the taste of your Plenny meal. Taste can be quite personal and we understand that not every flavour will be a hit for everyone. We have a wide range of flavours available, perhaps you would like to try something different? For example, if you like something fruity, our Wild Berries or Passion Fruit shakes might be a good match. Or, if you're a fan of chocolate, we have a Chocolate Plenny Shake and Bar. Let me know what kind of flavors you usually enjoy and I can recommend something more suitable for you.

Posted 1 year ago

“It's been over a week since I ordered and it still hasn't arrived. I love the products but the delivery time is far too long and pricey.”

Helpful Report

Posted 1 year ago

Hi Akshay! Your order is in transit and according to the tracking page that should have been shared with you, the package will be delivered before the 23rd latest, which is tomorrow. We ship form the Netherlands and in your case to Norway which means the packages pass customs checks which can incur a delay. The period this shipment took, is the average you should take into account going forward, we apologize if that is not quick enough for you but we can not change that fact. Please feel free to reach out at any time to our customer care team, they are ready to assist where possible with queries like this as well. You can reach them through the Live Chat option on the website or by emailing them at love@jimmyjoy.com. That will be a quicker way to have things answered/sorted than by leaving a review. Thanks for your order with us, we hope you will absolutely love it all.

Posted 1 year ago

“Lots of annoying mail asking for feedback and self-important blurb. Worst shipping company chosen. Then the contents of the package didn't match the order fully. But nobody reacted to that yet. Delivery on time question does not apply. There was no real estimate. One packet of the "wild berried" powder stuff was missing.”

Helpful Report

Posted 1 year ago

Hey there, I'm really sorry to hear that you've had a less than perfect experience with us. I understand how frustrating it can be when an order isn't correct or there are issues with delivery. I recommend reaching out to our customer service team at love@jimmyjoy.com, since this review is anonymous, we can not check if we received an email from you (however, if we did , you must have had a reply, maybe it ended in your SPAM?). Looking forward to your email!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy Reviews