Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

4.2 Rating 3,411 Reviews

81 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 16th November 2024

Lenny C

Jimmy Joy 5 star review on 8th October 2024

Pedro V

Jimmy Joy 5 star review on 4th October 2024

Indigo M

Jimmy Joy 5 star review on 20th September 2024

Miguel C

518

Anonymous

Anonymous // 01/01/2019

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“The general shopping experience is good the package arrived in a couple of days in a safely packed box.”

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Posted 1 year ago

“Well the concept is good, the packaging, website etc. Everything is good. Only the taste isn't that good. Have you already tasted the vanilla protein shake of springfood? If you don't order one and taste it. It's the kind of shake you would take just for the taste of it. I know it's not a meal substitute shake but... And your emailing campagn is 'agressive' i'm happy I didn't give you my main email adres. I know it's part of the game but daaaaamn you fill my box. (But it seems to work i'm writing this reveiw) I'v ordered some huel to see if the taste is also meh of if it's better. Hope this review helps.”

Helpful Report

Posted 1 year ago

Hi Benjamin! All reviews help, thanks a lot for taking the time and effort to post your feedback here. I am sorry to read the flavor was not to your liking, I see you tried Vanilla and Chocolate with your first order. We do offer a 30-day money back guarantee if you are not happy with the experience, for that you can check in with us through the Live Chat option on the website or via email at love@jimmyjoy.com. The note for the marketing department is made, thanks!

Posted 1 year ago

“I love Jimmy Joy! Great food, super handy”

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Posted 1 year ago

“Ik ben heel blij met jimmy joy. Normaliter ben ik een slechte eter als het om ontbijt gaat, ik krijg in de ochtend maar moeilijk voedsel naar binnnen. Maar met de jimmy joy shake zijn al mijn eetproblemen verdwenen en het is nog lekker ook. Aangezien alle vitaminen etc in de shake verwerkt zijn hoef ik daar ook niet meer op te letten en het vult prima. Het allerprettigste vind ik dat je binnen 2 minuten klaar bent met je ontbijt, dat scheelt een hoop tijd in de ochtend.”

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Posted 1 year ago

“Jimmy Joy is the best from the start, no competitor to match. Thank you for the quality of your products and the seriousness you show. Sincerely, Richard”

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Posted 1 year ago

“Had a problem with my first delivery but once I got in contact with Jimmy Joy they were very quick to reply and make up for the order not being delivered by the delivery company. I will keep ordering from them due to their willingness to fix issues no matter what.”

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Posted 1 year ago

Nice one Dennis, thanks a lot for posting your feedback here, we appreciate it. Things can go wrong, especially with our service using third parties for shipping. We pride ourselves on the customer care department and our flexibility to solve things when needed. I am happy to hear that even though you had a less than perfect experience with the shipping, you found us for it and it could be concluded positively, that's all we want. Welcome to the JJ family Dennis!

Posted 1 year ago

“I love the products (although the prices are a bit high), the free delivery superb and fast, but your ordering system is the worst I have ever experienced. Slow, complicated, not working properly. It really degrades the experience with your company, because users have to deal with it over and over again.”

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Posted 1 year ago

“This is one of my favourite shakes i tried. Tasty flavor and good consistency”

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Posted 1 year ago

“Lekkere smaken en erg voedzaam s ochtends als ontbijt”

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Posted 1 year ago

“Easy to bring anywhere and I need to supply is (clean) water. I use it regularly as post-workout lunch, makes me feel satisfied without feeling "heavy". Great work, JJ!”

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Posted 1 year ago

“I enjoy the products immensly and I really like the taste and flavours of the Shake and the Pot XL (after I learned to shake the bag before scooping) Their communication has an informal tone wich I really enjoy and the pictures on the bags are a fun addition to my day. The delivery is quick and easy and I would recommend this service to anyone who want to hear it!”

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Posted 1 year ago

“Excellent product. But I think the prices are a little bit on higher side.”

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Posted 1 year ago

“Great shakes and excellent customer support!”

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Posted 1 year ago

“I use Jimmy Joy as a substitute for breakfast. I live a sporty life and climb a lot and this drink just gives me the power for the whole morning until lunch :D I like that it doesn't have overdosed vitamins but all at a normal level. I give 4 stars cause I ordered the shake with the following tastes: chocolate, wild berries and passion fruit. While chocolate is perfect for me, wild berries and passion fruit is just an agony to drink and I almost don't get it down. I was expecting a more sour taste in those two and not such a sweet strange taste they have for my taste buts. So I will just stick with the chocolate taste for now.”

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Posted 1 year ago

“Some problems with order - delay, but overall all OK.”

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Posted 1 year ago

Thanks for posting your review Piotr, We apologize for any inconvenience caused by the delay with the order. For future reference, if ever anything happens like that, feel free to check in with us through the Live Chat option on the website or love@jimmyjoy.com for assistance. If we can make a difference, we will. Thanks for giving it a shot and happy to hear the tried items were to your overall liking.

Posted 1 year ago

“The order was banana The taste is ugly and chemical So no good news from me”

Helpful Report

Posted 1 year ago

Hi George, Ahhhhw: That's not good news for the both of us, sorry to hear it was not to your liking but thanks for giving it a shot! As you shared the order details, I was able to issue a refund for the order minus the shipping costs for you right away. The refund will be back with you shortly. I was able to sort that because we offer a 30-day money-back guarantee. Please keep this in mind when trying out a new flavor or product in the future. You can check in with the customer care team for the options if needed. They can be reached through the Live Chat option on the website or love@jimmyjoy.com.

Posted 1 year ago

“it is very filling and satisfying , vegan and easy..so who could ask for anything more :)”

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Posted 1 year ago

“Super fijne maaltijden met veel keus in smaken en soorten maaltijd! Vullen goed en zijn gemakkelijk tijdens een drukke werkweek”

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Posted 1 year ago

“Really good food alternatives. Quick shipping. Nice packing. And really good taste.”

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Posted 1 year ago

“Reasonable price, quick, yummy. Perfect for people who typically don't have a morning appetite but needs energy. Quick delivery 🚚”

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Posted 1 year ago

Jimmy Joy is rated 4.2 based on 3,411 reviews