Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

4.2 Rating 3,408 Reviews

81 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 16th November 2024

Lenny C

Jimmy Joy 5 star review on 8th October 2024

Pedro V

Jimmy Joy 5 star review on 4th October 2024

Indigo M

Jimmy Joy 5 star review on 20th September 2024

Miguel C

518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just tried your product, Vanilla taste too sweet and artificial, quite offensive and I tried a lot of these products. Not sure about the other products but since your a pushing for a review you get this for the time being...”

Helpful Report

Posted 1 year ago

Hi Giacomo! Thanks for posting your review here first of all, please do not ever feel pushed into leaving one. We are sorry to hear the Vanilla Shake was not to your liking. As you indeed had other flavours in the order as well, we would love to hear how those were for you. We can then check for the options within our 30-day money back guarantee as well. Kindly check in with us through the Live Chat option on the website or by emailing love@jimmyjoy.com so we can have a look and sort this with you. Thanks for giving it a shot of course!

Posted 1 year ago

“Lekker met plantaardige melk en lang verzadigd. Ook mijn buik is blij. Met water vind ik ze echter niet te drinken.”

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Posted 1 year ago

“Great products but very expensive shipping and unwanted stickers/flyers included, with no way to turn off receipt.”

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Posted 1 year ago

“I cannot underestimate how disappointed I am in this. I come from huel witch was way too pricy and tastes terrible. But by gosh it doesn't taste as bad as this. I got the coffee and the passion fruit and I kid you not, I gag trying to drink these. It tastes like sand. I have tried letting it sit and dissolve for hours, blending it, everything. I am wondering if I got a bad batch or something because I choose to try this brand because of people online saying it was great. Super super upset. :(”

Helpful Report

Posted 1 year ago

Hi Benjamin! Ahhwww, sorry to hear this is the experience you had with the first Shakes you tried :S I see you have been in touch with out customer care team for this as well, great! There's a refund issued for the Shakes from within our 30-day money back guarantee. The Shakes, and the texture are of course not for everyone, but you are free to try out other flavors as well, or maybe the Bars are a better option for you. Of course, you will have the same guarantee if you do not like it. Thanks for giving it a shot and leaving your feedback on it.

Posted 1 year ago

“Gorgeous stuff! Far exceeds my expectations - used as part of a strategy to beat diabetes - so far it's working!”

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Posted 1 year ago

Hi Catherine! Look at that, faaaaaaaaaantastic to hear it and thanks for leaving your review here.

Posted 1 year ago

“You guys are amazing! Thank you so much for the CUSTOMER SERVICE (yes with capital letters because you really do, what you promise, without any hesitation) because it is unbeliveably great! I love your bars, they are tasty, and makes me full for hours. All in all this is a 5 star service, and taste!”

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Posted 1 year ago

We can not be that awesome without AWESOME CUSTOMERS like yourself (yes with capital letters because you absolutely rock, thanks for being a part of the JJ family)

Posted 1 year ago

“Tasty, helpful for when there s not time to cook or you need a quick snack”

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Posted 1 year ago

“I love these shakes before workout or running, as they provide calories with very good taste without making me heavy.”

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Posted 1 year ago

“I use Jimmy Joy for a while now as some kind of "Backup Food" at home and in the office, just in case that there is no time to cook or pick up something. What I really like is even though on the first or second try you might think that it's "just a little" to eat, it will keep you full enough to skip lunch until dinner for example. I really like it!”

Helpful Report

Posted 1 year ago

Nice one Tobias, thanks for your review! We love that you have found the way it works best for you, beautiful! Thanks so much for being a part of the JJ family!

Posted 1 year ago

“I got three flavors: vanilla, strawberry, and banana. I liked strawberry and banana the most. Make sure you wash the shaker thoroughly before its first use or else it'll impart a strange sour taste to the drink - learned that one the hard way. Overall I think this is a great option and I'll be trying some of the other flavors too”

Helpful Report

Posted 1 year ago

“I ordered the stater pack and I am fairly happy about it. However, the shakes are awful. Pass on that. It doesn't mix well and has a bad taste (I took the banana one). The bars and the drinks are very good and help me greatly with my diet. I ll order again, just not those terrible shakes.”

Helpful Report

Posted 1 year ago

Thanks for the feedback Aubry! I responded to your other review on the Banana Shake specifically with the note we have refunded you for that one from within our 30-day money back guarantee. The refund will be back with you shortly. We are happy to hear that the rest of your order was to your liking, thanks for giving us a shot and welcome to the JJ family!

Posted 1 year ago

“Tried due to difficult to lunch (no appetite) Excellent taste and very nutritious, I stopped take supplements since I use this product.”

Helpful Report

Posted 1 year ago

“I love Plenny Bars and have been a Jimmy Joy customer since 2014 (Joylent days). However, the delivery process (at least to the UK) is quite frustrating - not just because it takes a while, but customers are not given accurate estimates of the delivery timeline. For example, 4 days after I get a notification that my order is "ready to ship", I get a notification that "Your order is on its way and will be delivered today by Fedex Crossborder!". But it was never going to be delivered "today", and based on current tracking it will not be delivered until about a week after that message.”

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Posted 1 year ago

“The new forest berries taste was great! Passion fruit was less sweet but nice as well. PlennyBars always taste great and are super comfy!”

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Posted 1 year ago

“..........”

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Posted 1 year ago

“The first couple of days were a bit rough in terms of getting used to the texture and taste of the shakes, but after that it has been as easy as drinking water. It will help me so much with meeting my nutritional requirements, while decreasing stress levels surrounding food. Love it!”

Helpful Report

Posted 1 year ago

“I ordered the chocolate shaker and the passion one. The delivery was really quick, I ordered from The Protein whey stuff at the same time and they arrived a few days after. I didn't enjoy the passion one at all, I tried mixing it with fruit, juste with water and its not for me. Although, I really enjoyed the chocolate one, I cheat a littre with cacao powder but it's nice to just be able to drink up with no preparing :) I'll try the food next time !”

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Posted 1 year ago

“very good alternative!”

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Posted 1 year ago

“Love the bars!”

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Posted 1 year ago

“Communication, design and delivery are super! Flavor and texture are not really my thing.. the banana shake is alright. The berries shake is not so good. I also don’t like the thick floury texture of the shake..”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we appreciate hearing from our customers about their experience with our products. We are glad to hear that you found our communication, design, and delivery to be up to your expectations. Regarding the flavor and texture of our shakes, we understand that everyone has different tastes and preferences. We are sorry to hear that our berry shake did not meet your expectations. If you would like, we can suggest trying different flavors or products that may better suit your taste. Regarding the texture of the shake, our shakes are designed to have a smooth, creamy texture when mixed with water. However, we understand that some customers may prefer a thinner consistency. You can adjust the amount of water or liquid used when preparing the shake to achieve the desired consistency. If you find the texture to be too thick, we recommend using a blender or shaker bottle to mix the powder with water for a smoother texture. Thank you again for your feedback.

Posted 1 year ago

Jimmy Joy is rated 4.2 based on 3,408 reviews