Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.22

“I still haven’t received my order”

Posted 5 days ago

Hi Zach, Woopsies that is not the best especially if you've been waiting a while. Let's solve that together at customer care, send an email to love@jimmyjoy.com and we'll figure it out! Thanks for having ordered :) Looking forward to your email.

Posted 4 days ago

“Feels ''cheap'', no punch in the falovor - huel is much tastier in every way. Sorry. Will go back to huel”

Helpful Report

Posted 1 week ago

Hi there ! Thanks for sharing your opinion about the company and reviewing our products though it seems we did not live up to your expectations. I hope you find products you like in our line up in a future order. Thanks for giving us a shot.

Posted 4 days ago

“I think the taste is OK overall.. I like the chocolate, berries, strawberry and banana the most. Just tried the pistache and I think it's horrible... Overall experience is ok. A lot of spam from you guys tho! Would like the emailbombs to be less.”

Helpful Report

Posted 2 weeks ago

Hi Ghub, Thanks a lot for your product reviews as well as the company review. I hope you find more products you like in our lineup. Will let the marketing know about the emails ;) Have a good one!

Posted 4 days ago

“I ordered the special offer with 4 flavours: Strawberry, Pistaccio, Chocolate, Speculos, and sadly I am disappointed. Taste and Flavours are really not great, texture is also on the low side of what I experienced with other brands. It tasted like a oat paste and nothing extra. Will most likely not repeat.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to review our products, I am sorry you did not like them as much as you wanted to. If the texture was not to your liking, you may try the Plenny Drinks as they have a more milkshake-like texture. For this present order, I invite you to shoot us a message at love@jimmyjoy.com to claim your refund under our 30-day money back guarantee. Thanks again for your time, review and for giving us a try. ❤️

Posted 1 month ago

“Ordered 4 shakes, unfortunately the taste of wheat is a bit too strong for me. The only flavour that is incredible well balanced in my opinion is coconut (out of pistachio, chocolate, lemon pie and berry mix). The other flavours I tried might be too weak/neutral to cover the mainly wheat taste.”

Helpful Report

Posted 1 month ago

Hi Lucas, Thanks for taking the time to review our Plenny Shakes though they did not live up to your expectations. It is unfortunate but remember we have a 30-day money back guarantee. Send us a message at love@jimmyjoy.com to claim your refund. Thanks again for the time you put in your review. ❤️

Posted 1 month ago

“Very good products, but unfortunately very rude and unhelpful customer service.”

Helpful Report

Posted 1 month ago

Hello Thanks for taking the time to review our company, I am sorry you had a bad experience with the customer care but as I searched contacts from your email address I could not find any. Please reach out again to love@jimmyjoy.com if you have any pending questions or remarks. We will be happy to help you. Thanks again for taking the time to write. Best.

Posted 1 month ago

“J’aime beaucoup le packaging et le goût est bon. Cependant, la texture est un peu trop épaisse à mon goût”

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Posted 2 months ago

Bonjour Lise, Merci d'avoir pris le temps de laisser votre avis sur votre achat bien que je sois désolé qu'il ne fût pas à la hauteur de vos attentes. Je peux vous proposer d'augmenter un peu la quantité d'eau ou de diminuer la quantité de poudre. Si rien n'y fait, envoyez un message à love@jimmyjoy.com et nous pourrons vous rembourser avec notre offre satisfait ou remboursé. Merci encore pour votre avis. Bonne journée à vous.

Posted 1 month ago

“I love the selection of fruit flavors, but the Plenny shake powder absolutely does not dissolve in water, at all, which leaves my mouth coated in an unpleasant layer of grit.”

Helpful Report

Posted 2 months ago

Thanks a lot for leaving your review with feedback on your experience first of all. We are sorry to see it was not completely to your liking because of the texture of the Shakes. The slight grain in the texture comes from the oats we use, so all our Shakes will have that. If you are looking for a more smooth experience, you can give the Plenny Drinks a shot, those are more like milkshakes when it comes to the texture. As we always aim for 5-stars and offer a 30-day money-back guarantee, we would like to invite you to check in for the options within that if you feel the experience warrants that. You can reach us through a Live Chat you open from our website or by emailing love@jimmyjoy.com and we will then gladly have a look for you. Thanks again for giving it a shot

Posted 2 months ago

“I orderder a few bags to make shakes for breakfast because I often don't have a lot of time in the mornings. It's quick and easy tot make the shakes. Unfortunately I'm not a big fan of the taste and texture. But they keep me satisfies until lunch.”

Helpful Report

Posted 2 months ago

Hi Birgit, Thanks a lot for leaving your review here with feedback. The flavours come in multiple options but the texture will be the same for all of them as they are all based on oats and it will be a slight grain because of that. Maybe the Plenny Drinks will be more to your liking, those are more like milkshakes when it comes to the texture. Good to hear they at least keep you full, but if you would like to activate the 30-day money back guarantee for items you are welcome to check in with us for the options of that. You can reach us through a Live Chat you open from our website, www.jimmyjoy.com or by emailing love@jimmyjoy.com. Thanks for giving it a shot.

Posted 2 months ago

“Taste of some of the bars is good and they are really filling. They do give me heartburn though. Shakes are good. Takes some shaking, but then no clumpys and a nice drink.”

Helpful Report

Posted 2 months ago

Hi Margrietha! Thank you very much for leaving your review and feedback. We are sorry to hear about the experience with the Bars not being 100%. We offer a 30-day money back guarantee and for the options in that, I would like to invite you to check in with the customer care team through a Live Chat from the website or email to love@jimmyjoy.com. Thanks for giving it a shot

Posted 2 months ago

“I would like to say... I love the idea of these!!! I LOVE the packaging, the culture and protein and probiotics?? Cute!! The amount of COOL flavors!? RADICAL However... I wish the flavors were.... Better(?) the shakes can be gritty, the flavor pretty weak, but I can see the vision!!! the fiber seems like it's not so hard working hahaha (the doekies be hurting) However, i think they're filling... I partly got these to let my pregnant lady try them, so she can get easy protein in, buuut it says only it's not recommended, so... More for me but 😂 that's okay... All in all I'm probably going to keep ordering more, but they haven't won me over yet (I didn't get the opportunity for the metal shaker & scoop, however... 👀 I might have to cop,)”

Helpful Report

Posted 2 months ago

Thanks a lot for sharing your feedback with us, we very much appreciate it. The "gritty" you not will come from the oats we use in our shakes, if that is not for you, you could check on the Plenny Drinks, those are more smooooooth, like a milkshake. The flavors weak, we are sorry to hear about that experience, we try to not make it too pronounced but that will at the same time result in some people finding it not enough, which will then be the case for you. I would like to invite you to check in with our customer care team through an email to love@jimmyjoy.com or live chat you can open from our website. We can then have a look if it is needed to check the options within our 30-day money-back guarantee for you and maybe have a look at the Stainless steel shaker and scoop for you. Thanks for giving it a shot and leaving the experience here for all to see

Posted 2 months ago

“Taste is not intensive. Almost you don’t feel flavour. I tried with water and with milk. I am not sure if I will order it again. I was thinking it will be better than other companies solution, but taste is similar.”

Helpful Report

Posted 2 months ago

Hi Artur! Thanks a lot for leaving your review here with the feedback of your experience. Please note, we offer a 30-day money back guarantee for what you try for the first time and do not like. I see you have not been in touch about that with our customer care team yet, so if you feel this would fall under that, please be invited to reach out for it. You can check in with us through opening a Live Chat from the website or by sending an email to: love@jimmyjoy.com, we will gladly assist. Thanks for giving it a shot.

Posted 2 months ago

“The protein tastes too artificial for my liking, and I wouldn’t order it again. Additionally, one of the packages delivered by the GLS courier arrived damaged — the box was cut with a knife, which unfortunately also damaged the Coconut pouch.”

Helpful Report

Posted 2 months ago

Thanks for your reviews first of all! The order you refer to, I checked on our end and I see no contact about that with our customer care team yet. I would like to invite you to check in with us for that so we can have a look what happened and follow up accordingly. We offer 30-day money back guarantee as well, so we would like to check the options for that as well with you. As my reply came late on this review, we will handle the 30-day period flexibly of course. You know how to reach us, you did so before, but to be complete you can reach us by replying to this message, by sending an email to love@jimmyjoy.com or by opening a Live Chat from our website. Thanks for giving it a shot.

Posted 2 months ago

“It's alright. It works best as an addition to the more expensive meal shakes like yFood. Instead of using 4 scoops of yFood, use 3 and 1 of Plenny. It's very very oaty/porridgey in taste.”

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Posted 3 months ago

Thanks for leaving the review Mathew, We went into detail on one of your products reviews and look forward to speaking with you about it through our customer care team.

Posted 3 months ago

“Chocolate was not sweet enough. Even though, too sweet is worse than what it would be now. So still good. The bag is very difficult to seal. Big minus. It’s cheaper than Huel. But still prefer Huel due to the flavour of Coffee. But it was not bad.”

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Posted 3 months ago

“I really love the product, but Plenny should really work on flavor and texture. I love the bars but they are extremely dry and could use some dried fruits. Shakes are good. Meals all taste the same and lack spices.”

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Posted 3 months ago

“Aside from the fact that one of the two bags was a little split at the seam, I absolutely missed having a cup to measure the powder, which other companies always come with. So I probably won't order again.”

Helpful Report

Posted 3 months ago

“Hello, I have first bought the coffee and chocolat powder with a set of 6 bar to replace only my breakfast where I ate lot of fat chocolate cookies... The coffee and chocolate are atrocious using plain water, so now I drink it with milk...which is more fat and do not help a lot to reduce weight. I recently reorder the spéculos in order to taste it but it's just cinnamon which is far away from spéculos taste biscuit, so disappointed. I have try also vanilla but yet not very good... Regarding the bar, my top 3 is lemon pie, cherry and caramel built salted. The other are forgettable or just awful. I am a bit disappointed by the chocolate flavor which does not taste chocolate, and by the fact that there is a subtle taste of soy on all flavor that just make it bearable eatable with water...”

Helpful Report

Posted 3 months ago

“Some of them are quite good with soy milk. Undrinkable with water. Use a blender and save some time, shaking is not reliable to get a good smooth mix. Taste is personal preference but some are quite good. Others taste like driftwood (looking at you "chocolate"). If only they did not have such ridiculously agressive marketing, perhaps the prices could be decent. You're also never getting 10 portions from a bag unless you're 40kg's or something. Factor in your soy milk and 6 or 7 portions per bag and you're looking at 4 to 5 euro per serving. Not super cheap, but the tastes can be ok to good and it is damn fast. Saturation is also good (if you increase portions). I'm 188 and 82kg.”

Helpful Report

Posted 4 months ago

“Pleased with the vitamin & mineral coverage, the bars fill me up decently for only 400kcals. Price is better than Huel bar per full meal. It needs and improvement on flavour and texture, something like the new Huel Chocolate Fudge Brownie bar nails this because it has a softness to it and a chocolate outer layer. If the price, flavour & texture of these bars improved I would be eating these multiple times a day, even if it meant small sacrifices in other areas.”

Helpful Report

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy Reviews