JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.28

4.3 Rating 370 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a little skeptical about ordering a wedding dress off an app on my phone however it came very highly recommended and so of course I downloaded it and was looking through the dresses and stumbled across the one that I found and it is an absolutely gorgeous dress and honestly unlike anything I thought I would wear on my wedding day but I was just so excited about it! Of course it did take some time for it to get to me which is expected it's a wedding dress after all. But anytime I had questions or concerns or needed to speak to somebody on the support staff everyone was so incredibly helpful and kind and understanding and each and every one of them went out of their way to make sure that my order was exactly as I wanted it to be and they even sent me a garment bag with it at no extra charge! Sadly I did unfortunately end up getting incredibly ill and due to that illness I ended up losing nearly 100 lb and the dress no longer fits me but I'm on the hunt again! 15/10 DO RECOMMEND!”

JJsHouse.com 5 star review on 30th July 2022

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Posted 2 years ago

“I am very satisfied with the last order I purchased from JJshouse. I gave them my measurement and it was followed to the dot. thank you and I had been a repeat customer.”

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Posted 2 years ago

“My order #1620254396 for several samples came very quickly and I could see what the actual colors would look like before ordering my Mother of the Bride dress. The service was great.”

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Posted 2 years ago

“I am pregnant and needed to order a bridesmaid dress. I needed to order 2 dresses so I could see which one fit my new body best. Their website clearly states they have a worry-free return policy that says you are able to make a return up to 14 days after receiving your online order. So I placed my order with 2 dresses. They emailed me and REFUSED to process my order until I pick one dress… despite their policy. I don’t have time to order a dress….return it (if it’s doesn’t fit) and order another one. This has been the worst customer service experience. I am still in shock. Do not shop here.”

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Posted 2 years ago

“Loved my dress! I did the custom measurements and it fit perfectly!! Recommended this site to my sister for her upcoming wedding!”

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Posted 2 years ago

“Thank you JJshouse for my lovely dresses. I bought a few casual ones and 3 evening ones. Had to return one due to the unsuitable fit. Although I had to remind the company about package being returned, the error was rectified immediately without any delay and the refund was issued. The materials used in the dresses were described accurately with some even better than it appeared on the photos. Satisfied with the construction and quality which were as it appeared on the photographs provided. Looking forward to wearing the dresses as a wedding guest!”

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Posted 2 years ago

“Love the quality! The dress is simply beautiful. Would definitely recommend them.”

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Posted 2 years ago

“I had an issues and it was resolved very quickly”

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Posted 2 years ago

“My last order arrived in four days after ordering. It was quick. I was so impressed and happy for fast shipping as stated. My order arrived so fast there was plenty of time to get it prepped for my event. Thanks so much JJ's House for continuing to do an Awesome job.”

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Posted 2 years ago

“Excellent customer service. They really helped me make my final decision for my wedding dress. It came in on time and it was absolutely PERFECT.”

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Posted 2 years ago

“Absolutely breath-taking gown! I love it and will knock some eyes out at the wedding!”

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Posted 2 years ago

“Dress came in super fast and was absolutely gorgeous!! Was perfect and the bride was super happy my choice.”

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Posted 2 years ago

“I purchased my bridesmaid dresses here separately. This one came even more quickly than the last, and it's beautiful again! I will need to hem it, but that is to be expected as I did not order custom sized, and they have that extra length in to fit a range of heights. My only reason for four stars is that I'm not sure if this is a review for just the dress or the business as a whole. I did buy a dress that I was going to wear for my bridal shower and rehearsal dinner, but it just didn't fit right, which was disappointing. But as a whole, I'd recommend JJsHouse for relatively inexpensive formal wear. My only request to JJsHouse...please add more bridesmaid/semi-formal dresses with high necks and backs and sleeves!”

JJsHouse.com 4 star review on 13th July 2022

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Posted 2 years ago

“After ordering a wedding dress and shoes in the wrong size, Customer Service was great at helping receiving my refund quickly. They stayed in touch with me on a regular basis and answered my questions quickly. I have a new order in and can’t wait to receive my products. Thank you JJsHouse for everything.”

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Posted 2 years ago

“Bought two gowns, one red which fit great and was the perfect length as I am tall. The red dress had a wow factor; also ordered a talent outfit that can be worn at other events. The photo is not me, but the outfit was just like the photo; and just recently I purchased a blue lace which fit perfectly, fully recommend the quality and choices and colors.”

JJsHouse.com 5 star review on 11th July 2022

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Posted 2 years ago

“Thanks to JJsHouse I was able to purchase my daughters dress (my only bridesmaid) both our bouquets party favors, my jewelry, and a few more items for way less than what I would have paid elsewhere. I custom ordered my daughter’s dress because she is so tall and very thin, and it fit her like a glove. Our bouquets were gorgeous and everyone loved the bird salt and pepper shaker favors. They swiped them up quickly. At first I thought the website was too good to be true but after reading all the reviews I decided to give it a try. Shipping took a little longer than what I am used to but it helped ease my mind since I could track my order through the website. I would 100% recommend JJsHouse and if I had not already ordered my wedding dress before I found them I probably would’ve ordered that from them as well. Thank you JJsHouse for helping my day be extra special.”

JJsHouse.com 5 star review on 7th July 2022

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Posted 2 years ago

“The dress on the website is beautiful. I ordered a size 16; knowing it would be large but I would deal with alterations. When the dress arrived it was poorly packaged; very wrinkled and I must say, very poor quality. The zipper does not lay down on the dress properly. As I said, the dress on the website is beautiful; but, you get what you pay for and I did. I took the dress to the thrift shop. Also, JJ offered me a 40% refund which I thought was a nice gesture; but, again, I had to start looking for another dress. I do not recommend JJsHouse Clothing.”

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Posted 2 years ago

“Perfect products, fast and neat packaging, can’t fault JJsHouse at all! Thank you!”

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Posted 2 years ago

“JJ’s house we’re great and I loved my dress!”

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Posted 2 years ago

“I really Love my dress. It fit's really well and I just love the colour. Now for some shoes and a wrap to finish off my outfit.”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 370 reviews