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JJsHouse.com Reviews

4.3 Rating 366 Reviews
83 %
of reviewers recommend JJsHouse.com
4.3
Based on 366 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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I am Darcy Kovach i order a dress from you and it was to big and not what i excepted. I sent it back and have not heard a thing from you.order # 0275932607
Asked by darcy kovach (1 month ago)
would you kindly supply me with 2 separate orders I placed in September, please.
Asked by lorraine ryan (1 month ago)
I didn’t received a package that your email said it was delivered 9/27/24. I’ve checked with all of my neighbors & no one has seen it. Order # 8550175759
Asked by Susan Sbarra (1 month ago)
I dont have a return label and nothing was included in package. I need to return as soon as possible. cant seem to contact anyone and I need a shipping label
Asked by Maria McDonald (2 months ago)
i ORDERED A DRESS SIZE 12 AND RECEIVED A SIZE 6.TELL ME WHERE TO SEND BACK THIS DRESS PLEASE.
Answered by Bonnie Patterson (1 month ago)
I NEED YOU TO CANCEL MY ORDER I ONLY ORDERED ONE ITEM
Asked by Linda Wood (2 months ago)
Did you get my order for gray pantsuit Linda Wood Clearwater Florida no confirmation #
Asked by Linda Wood (2 months ago)
Did you get my order today
Answered by Linda Wood (2 months ago)
I think I ordered a dress today, but did not get confirmation. How do I know the order is submitted? I put my credit card.
Asked by Pamela Mereider (3 months ago)
I want to try- on two more dresses. I have one at home and I need 2 others to try on. #255216 inn dusty blue and #284573 in dusty blue. I will return the first one this week. Any problems?? please respond. Forget the former emails I sent! Thank you, Judith Weir
Asked by Judith Weir (3 months ago)
hi i want to try two dresses they are expensive 467 aus dollars so i want to make sure it fits me so how do i process
Answered by Jacqueline maria jarnet (2 months ago)
To add onto my last question: I could keep the pants I have and have you just send me the top of #303026 The same color Dusty Blue. Is this possible?? Judy Weir
Asked by Judy Weir (3 months ago)
I received a pantsuit - 3 pieces and I like it but I want to order another. Are the sizes all about the same? I am buying # 303026 just the pants and the top. At this time I do not want the jacket or maybe another jacket. I need the 2 pieces in Dusty blue. When may I expect them? and what is the total cost-$209.00 plus shipping?
Asked by Judith Weir (3 months ago)
I want to order 2 more Try -on dresses. I have one at home I want to return this week and will. May I still use the try-on method? The total will be 3 TRY ON dresses in total. I want to try on #255216 - dusty blue and #284573 in dusty blue. Both in size 14. Please respond. I need the try-on's as soon as possible. Judith Weir
Answered by Judith Weir (3 months ago)
Yes I found a dress on the web the seller said it was JJ House but I can’t find it on yall website
Asked by Rhonda (3 months ago)
I asked for a return label. The attachment will not open. order number 2991602840
Asked by Tina Murchison (4 months ago)
I want to keep a dress i got for try at home and return one, and I send it with the return label I printed or do I need to get another label because I need to send it back today. thank you very much for your help.
Asked by Irene (4 months ago)
Trying to assure my order went thru. At this time I have not had a confirmation email from them
Asked by Judith Scott Hunt (4 months ago)
Hi, I got an email saying the dress I’m interested in is ready for a try on for $10. I can’t seem to get my payment through. And, get the color I love.
Asked by Claudia Karnatz (5 months ago)
How may l call JJ House
Asked by Lela Mcknight (5 months ago)
I need to speak to a live person. I have been charged for a large order that I did create but I cannot track as I've never received a tracking email. Please call me at 309-337-8935 Denise Hampton adhamp1979@gmail.com
Answered by Denise Hampton (3 months ago)
Do dresses come no later than date stated also how long after ordering do they arrive
Asked by C lennon (5 months ago)
I received part of my order I received. The jacket I did not receive the pants and shirt
Asked by Mary holtz (5 months ago)
I want to make sure that I will get my order on time , my daughter is very anxious. Please respond 7112076655
Asked by Maryam (5 months ago)
I ordered three dresses for try on on 5/10/24. I still haven't received them but my credit card was charged.
Asked by Michelle M Stanek (6 months ago)
How do I get the wrinkles out of a dress of 100% polyester?
Asked by Wanda Goree (7 months ago)
I want to cancel my order. I just am used to a different type of service. Namely being able to speak with a person. I would appreciate info to cancel my order. Kind regards, Marcia Lindorfer Olson
Asked by Marcia J Lindorfer Olson (7 months ago)
You say you delivered my dress on the 15th of March and yet I have no dress. I think this is a terrible company as you do not make it easy for customers to ring you directly and I plan on writing a review on how bad you company is. How dare you state my dress was delivered when it was not order number: 6213910193
Asked by Mary Jago (7 months ago)
Please cancel and refund dress ordered today.mareehancock@gmail.com
Asked by Maree (9 months ago)
I di not receive order. how can you help me?
Asked by Elena Oberes (9 months ago)
Can I visit the shop to try on and buy a mother of the groom out fit Please forward address in Melbourne
Asked by Patricia (10 months ago)
I am really having a communication problem trying to get my dress ordered, they keep sending me ticket items that I have no idea what to do with. I had to change the measurements and it has been a nightmare ever since. I have confirmed my order, what else can I do?
Asked by Mary (1 year ago)
How do I track my order
Asked by Henry Wheeler (1 year ago)
Is there a shop in England that you can visit to try on dresses
Asked by Eileen dowden (1 year ago)
I tried to place an order, put in my credit card information and kept pressing send order but nothing happens. Is my credit card information now in limbo? How can I contact someone?
Asked by Maryann Curhbert (2 years ago)
Do you still allow for someone to choice 3 dresses to send to see fit and how it looks for 10.00 or so and then send back to you??
Asked by Sheree cummings (2 years ago)
I purchased my gown back in the fall,,I am very pleased with the quality but it is very tight in the bust .. my sons wedding is in October 2022,, can I exchange for a bigger size ? Tags are still on the garment ?
Asked by Terry Marouchoc (2 years ago)
I have read that JJsHouse has a bad size guide. I therefore approached them to ask them if my dress could be custom made since I ordered a UK 12 size (although I am 10 but given the size guide I chose 12) but they wanted to charge me extra for that. Given the bad unbiased reviews I chose not to. I am still waiting for the size 12 dress, so I wonder if someone else had a similar experience ordering a size 12 when you are actually 10. Kind regards,
Asked by rrr (3 years ago)
Would like to order church white hat.What must I do?
Asked by Nonkumbuzo (5 years ago)