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JJsHouse.com Reviews

4.3 Rating 364 Reviews
83 %
of reviewers recommend JJsHouse.com
4.3
Based on 364 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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How is JJsHouse.com returns process?
(2 weeks ago)
Greater than 56% of reviewers feedback is JJsHouse.com returns process is easy.
(2 weeks ago)
F

Returns - Difficult

20.00%
Industry Average
Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting.
- Beth Underwood
I would NEVER order anything from this company! I carefully read the return information and it clearly stated returns were possible on stock items.
- pse
Such a hassle to get a refund. Dress nothing like website. I was warned about how bad this website was and I should have listened. 90 euro down the drain. Such a costly effort to send back. Planning a wedding like most customers. I don’t have time or money to be v dealing with complicated returns.
- Anonymous