JJsHouse.com Reviews

4.3 Rating 366 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How is JJsHouse.com returns process?

Helpful Report

(1 month ago)

Greater than 56% of reviewers feedback is JJsHouse.com returns process is easy.

Helpful Report

(1 month ago)

20.00%

Industry Average

“ Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting. ”

- Beth Underwood

“ I would NEVER order anything from this company! I carefully read the return information and it clearly stated returns were possible on stock items. ”

- pse

“ Such a hassle to get a refund. Dress nothing like website. I was warned about how bad this website was and I should have listened. 90 euro down the drain. Such a costly effort to send back. Planning a wedding like most customers. I don’t have time or money to be v dealing with complicated returns. ”

- Anonymous

JJsHouse.com Reviews

Returns - Difficult