JML Reviews

Name: JML
Rating: 1.37

1.4 Rating 76 Reviews

8 %

of reviewers recommend JML

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1.4

Based on 76 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Aileen Wong

Vincenzo Gerardo Coppola

Anonymous

Anonymous // 01/01/2019

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“JML Navy seal Draught excluder tape is total and utter garbage. Adhesive is very poor, it does not stick on clean dry smooth surfaces. Falls off within seconds making it utterly useless. The good news is it's going straight back to Dunelm Mill.”

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Posted 1 year ago

“Appalling customer service”

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Posted 1 year ago

“Every single item this horrible company sell is extremely overpriced and usually complete rubbishy gimmicks. Look around and you will find similar products at least 50% cheaper. Just one example. Their 400 watt plug in wall heater. Buy it anywhere else for around £10 and less. B&M do one and they are all over Ebay for peanuts. It is puzzling how so many people are taken in by their pretty slick advertising, which is of course paid for by overpriced products. Stay away folks.”

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Posted 2 years ago

“Poor Poor service.Place order on 6 May… Poor Poor service.Place order on 6 May Friday for 4 item received a email on 11May telling that only had 1 out of 4. Immediately call JML custom service now shocking is staff inform me the Manager Jane try to call on my Mobile & home line on Saturday 07 May I only given mobile no & they can't left a voicemail totally a lie. With the home no I never given them so how this can happen. When I ask the manager my number surprised is a wrong number. Now inform wait another 3-5 day or 48 hour to deliver only 1 item requested to speed up the delivery time answer is they don't even bother. Watch out suggest before purchased anything call JML and record the conversation to keep as a proof. As a Manager of JML is to resolve customer issue not to create more issue so in my opinion Jane Manager should not be on this title. JML director seriously need to look into this issue. If someone lie one day it will catch clean hand”

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Posted 2 years ago

“I purchased there shower mat not cheep at £15 but thought as it’s non slip and has anti mould, I gave it a go. All I can say is for the price utter rubbish after less than 6 showers the non slip backing has come way from the mat. After contacting customer service I was informed to take it back with the receipt for exchange!. Who keeps a receipt for a shower mat thinking oh this is only going to last a couple of showers I had better keep receipt!!!. Beware keep your receipt if you buy this product it’s the only way you can get a refund!!!. Poor customer service.”

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Posted 2 years ago

“gone over the 30 days to return the walker machine as im not taking a job where i have to be super fit.... not fit for purpose so im leaving it in the high street for someone to use, bits missing on it. pity i should have read the 30 day return”

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Posted 2 years ago

“Super Disappointed they service and products are very bad quality.”

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Posted 2 years ago

“I spent £14.99 on the 'non slip 'shower mat...what a total waste of money. Its an accident waiting to happen. No grip at all, completely useless. Don't buy this rubbish.”

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Posted 2 years ago

“JML mood lights. Advertised on TV. Rubbish, do not waste your money. Work for 5 mins. Batteries I replaced and again same story!!”

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Posted 2 years ago

“I ordered items for my 84 year old mum and paid £4 extra for next day delivery. Woke up the next day to find they had attempted to deliver at 8.05 am and no-one was home so I have to collect 2 days after placing the order. I rang customer services who were less than helpful and basically said well tough we've fulfilled our side of the bargain and thanks for the £4. Disgusting. Do not order from JML if you expect good service”

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Posted 3 years ago

“Omg!!!!....REALLY BAD SERVICE in term of hotline....sound unfriendly,delivery within 5 working days!!!!.....actually I wanted to buy...after see the advertising on TV but cuat service really bad.....FYI not only you sell this...I can buy other brand or supplier as well!....and I'm not even Wana give 1 star as well”

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Posted 3 years ago

“Refund return freight charges 300% of JML freight cost..won’t buy from them again.”

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Posted 3 years ago

“Dentapic sonic: Won’t recommend above product from jml waste of money non refundable item does absolutely nothing and they don’t have reviews section open for customer. Don’t buy from jml.”

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Posted 3 years ago

“Soapinator: Great idea poor product quality. Soap dispenser so it sits adjacent to the kitchen sink (naturally). Water rotted the battery connections within 4 weeks of use. Battery compartment needs to be waterproof or batteries moved to the top of the product not the base.”

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Posted 3 years ago

“I had a problem with my new fan not charging after some discussion with the very polite and knowledgeable person from JML a new power lead sent out and problem sorted”

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Posted 3 years ago

“I wouldn't buy any JML product again”

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Posted 3 years ago

“Extremely horrible and terrible experience. Furthermore, this was the first time I placed an order for the Ginseng Mouthwash from jml. Item supposed to be delivered +2 working days. I was patience enough to wait until 1 week later and found something not right. So called and asked and they kept saying they don't not have my order number. They tracking status and delivery details were unavailable. The amount had been deducted from my bank account too! Called up and kept claiming don't have my particulars where in fact I had created an account and all my particulars were correct. Need to keep chasing them and asked. Very lousy service!”

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Posted 3 years ago

“If I could give zero stars I would. Bought an 8 in 1 Gourmet chef cooker and, when it first got delivered, the lit was already shattered inside the box. They replaced a new one for me but shortly after the replacement, today my mom was in the process of washing the lit, the glass exploded into the air and caused the whole place to fill with broken glass pieces, some micro bits even went all over her face. Just imagine you gifting this to your elderly family or whoever it is. How dangerous is it that the glass can explode any time and cause harm or shoot right into your eyes? DO NOT BUY THEIR PRODUCT, IF I WERE TO ADVISE.”

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Posted 3 years ago

“I purchased the JML Hydro Wonder bath mat yesterday and tried it today for the first time. I followed the instructions, however, the mat slipped over the entire bath. It's very dangerous.”

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Posted 3 years ago

“I experienced daily sneezing problems caused by dust. I was advised by the doctor to buy an air purifier. When I started using AP 20, problem was solved !”

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Posted 3 years ago

JML is rated 1.4 based on 76 reviews