JML Reviews

Name: JML
Rating: 1.34

1.3 Rating 82 Reviews

7 %

of reviewers recommend JML

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1.3

Based on 82 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product navy seal tape utter rubbish. Does not stick. Take it off shelf it's giving you bad name.”

Helpful Report

Posted 2 years ago

“Navy tape draught excluder tape. Utter rubbish fell off within 1 hour doesnt stick to any surface . Pure waste of money.”

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Posted 2 years ago

“Navy Seal has already fell off doors after 48 hours .Followed instructions to the point . Thanks very much JML its taken some paint with it. Total garbage”

Helpful Report

Posted 2 years ago

“Cleaned the door and windows left few hours to dry. Then attached the tape. Within minutes it was noticeable it wasn’t going to stick. Within 30 minutes all tape sealed on the door and window had fallen off and was now on the floor . Utter waste of money and time. I could bought cheaper from Amazon but decided to stick with the JML name. But total waste money”

Helpful Report

Posted 2 years ago

“JML Navy seal Draught excluder tape is total and utter garbage. Adhesive is very poor, it does not stick on clean dry smooth surfaces. Falls off within seconds making it utterly useless. The good news is it's going straight back to Dunelm Mill.”

Helpful Report

Posted 2 years ago

“Appalling customer service”

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Posted 2 years ago

“Every single item this horrible company sell is extremely overpriced and usually complete rubbishy gimmicks. Look around and you will find similar products at least 50% cheaper. Just one example. Their 400 watt plug in wall heater. Buy it anywhere else for around £10 and less. B&M do one and they are all over Ebay for peanuts. It is puzzling how so many people are taken in by their pretty slick advertising, which is of course paid for by overpriced products. Stay away folks.”

Helpful Report

Posted 2 years ago

“Poor Poor service.Place order on 6 May… Poor Poor service.Place order on 6 May Friday for 4 item received a email on 11May telling that only had 1 out of 4. Immediately call JML custom service now shocking is staff inform me the Manager Jane try to call on my Mobile & home line on Saturday 07 May I only given mobile no & they can't left a voicemail totally a lie. With the home no I never given them so how this can happen. When I ask the manager my number surprised is a wrong number. Now inform wait another 3-5 day or 48 hour to deliver only 1 item requested to speed up the delivery time answer is they don't even bother. Watch out suggest before purchased anything call JML and record the conversation to keep as a proof. As a Manager of JML is to resolve customer issue not to create more issue so in my opinion Jane Manager should not be on this title. JML director seriously need to look into this issue. If someone lie one day it will catch clean hand”

Helpful Report

Posted 2 years ago

“I purchased there shower mat not cheep at £15 but thought as it’s non slip and has anti mould, I gave it a go. All I can say is for the price utter rubbish after less than 6 showers the non slip backing has come way from the mat. After contacting customer service I was informed to take it back with the receipt for exchange!. Who keeps a receipt for a shower mat thinking oh this is only going to last a couple of showers I had better keep receipt!!!. Beware keep your receipt if you buy this product it’s the only way you can get a refund!!!. Poor customer service.”

Helpful Report

Posted 3 years ago

“gone over the 30 days to return the walker machine as im not taking a job where i have to be super fit.... not fit for purpose so im leaving it in the high street for someone to use, bits missing on it. pity i should have read the 30 day return”

Helpful Report

Posted 3 years ago

“Super Disappointed they service and products are very bad quality.”

Helpful Report

Posted 3 years ago

“I spent £14.99 on the 'non slip 'shower mat...what a total waste of money. Its an accident waiting to happen. No grip at all, completely useless. Don't buy this rubbish.”

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Posted 3 years ago

“JML mood lights. Advertised on TV. Rubbish, do not waste your money. Work for 5 mins. Batteries I replaced and again same story!!”

Helpful Report

Posted 3 years ago

“I ordered items for my 84 year old mum and paid £4 extra for next day delivery. Woke up the next day to find they had attempted to deliver at 8.05 am and no-one was home so I have to collect 2 days after placing the order. I rang customer services who were less than helpful and basically said well tough we've fulfilled our side of the bargain and thanks for the £4. Disgusting. Do not order from JML if you expect good service”

Helpful Report

Posted 3 years ago

“Omg!!!!....REALLY BAD SERVICE in term of hotline....sound unfriendly,delivery within 5 working days!!!!.....actually I wanted to buy...after see the advertising on TV but cuat service really bad.....FYI not only you sell this...I can buy other brand or supplier as well!....and I'm not even Wana give 1 star as well”

Helpful Report

Posted 3 years ago

“Refund return freight charges 300% of JML freight cost..won’t buy from them again.”

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Posted 3 years ago

“Dentapic sonic: Won’t recommend above product from jml waste of money non refundable item does absolutely nothing and they don’t have reviews section open for customer. Don’t buy from jml.”

Helpful Report

Posted 3 years ago

“Soapinator: Great idea poor product quality. Soap dispenser so it sits adjacent to the kitchen sink (naturally). Water rotted the battery connections within 4 weeks of use. Battery compartment needs to be waterproof or batteries moved to the top of the product not the base.”

Helpful Report

Posted 3 years ago

“I had a problem with my new fan not charging after some discussion with the very polite and knowledgeable person from JML a new power lead sent out and problem sorted”

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Posted 3 years ago

“I wouldn't buy any JML product again”

Helpful Report

Posted 3 years ago

JML is rated 1.3 based on 82 reviews