Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,167 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

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“Fast, reliable, professional service. They kept me informed all the way to delivery. Very happy. ++Rep”

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“They walk you through the whole process, making it easy for you. Very pleased with the job done, and in a timely fashion! Thank you!”

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“They knew just what to fix with her headset malfunction. Sent it in and before I knew it, it was back and working. Good job. I'll use them again whenever I have something that doesn't work right.”

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“The ear hook on Beats3 Bluetooth headsets is notorious for breaking. Four choices -- fix it yourself which means prying the earpiece apart and, if it is on left earpiece, taking the board apart and putting it back after buying a new ear hook; not fixing the ear hook and just using the set without (usually falls out of your ear); tossing the headset and buying a new one; or having a professional fix it. Easy choice for me and joe'sGE was a great professional team with free mailing back and forth. Timing was essential with me but the turn time was quick and the repair -- so far -- has been flawless. Thanks Joe'sGE.”

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“I ordered a watch battery replacement for my Fitbit Surge. It was a perfect fit and the provided video made the replacement easy.”

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“Quality replacement parts along with fast shipment.”

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“I am so impressed with Joes GE. I was nervous about sending in my expensive headphones, but they were so efficient and fixed them, and mailed them back. Thank you!!”

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“Great prompt service! Great people who kept me in tune to what was going on every step of the way and my camera is working great! Thank you so much!”

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“Just wish I could figure out how to snap the talk button cover on! 🤷🏻‍♀️”

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“I've had multiple repairs performed by Joe's GE and have been satisfied with each one. The service has a quick turnaround and they keep you informed on the status.”

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“Great timely service trust in this company i was nervous at first but the end result i had nothing to worry about thanks joes HE your a life saver 400 dollar head phones made new again”

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“Exceed expectations and service. Wdba Thanks”

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“Friendly, quick, painless service! I've recommended Joe's GE to friends and family. No more forking over $200 every couple of years to Fitbit for a new one - just fix the one I have. Simple, economical and green.”

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“very professional and I receive my headphones back very quickly.”

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“Excellent service great 👍 product fast shipping”

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“The speaker is working now that had stopped because faulty wire. I noticed issues happening after receiving back that I didn't have issues with before and now do, when calls come in it shuts off and goes to my phone or glitches while playing music now. I'm happy they work but wasn't expecting new issues at about 100 to repair the wire. Customer service was great I never contacted about new issues as I never saw anything about a warranty and I didn't want to be without them for another 2 weeks or so.”

Helpful Report

We appreciate your feedback. We are sorry that the headphones arrived back to you with these issues. We do offer a 100 day warranty on our services and it is listed on our website. If you would like to send them back in to us a for a free warranty repair, you are more than welcome to do so. We have sent you an email. Let us know if we can help with anything else. Matt D. JoesGE.com

“Totally impressed with this company! My Beats needed a tricky repair and I wanted to DIY-it. They stated how complicated it would be but that they could do it for a reasonable amount. Filling out the form was easy, shipping there was easy, and everything was well communicated throughout the process. Beats work good as new. They know what they are doing and you can tell they are passionate about it. 👍 👏”

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“All of a sudden, the right speaker in my Beats Studio Wireless 2 headphones was only putting out about 25% of the normal amount of sound. I was afraid that I was going to have to buy a new pair, which are obviously very expensive! I looked for videos online, and found some from Joes. As I watched the video, I realized I didn't want to be cracking those things open and trying to fix or replace anything. I saw that there was the option of mailing them to Joes to be repaired. I am extremely satisfied with my experience with them, and they kept in excellent contact throughout the whole process. Instead of having to buy new premium headphones for $370, I got mine repaired for $55, with free shipping, and they sound as good as the day I bought them. I would recommend Joes to anybody and everybody!”