Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,166 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

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“Great work Great service Very Friendly Highly Recommend”

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“So glad I found Joe’s GE! The whole process of shipping to them was very easy and straightforward. Within two weeks I had my headphones back, working and looking like new.”

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“Great communication and understanding with customer service. Great job repairing the problem and the headphones arrived back working and in great condition!”

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“I have no issues with Joes' service or parts but their shipping is another matter. I bought a small low value part for my Beats Solo Headphones, that was not fragile and weighed less than an ounce. Shipping was close to $30 dollars and much more than the value of the part. The next time I wanted to buy a part for something else the shipping doubled the value of the purchase and it was cheaper to just buy a new set of headphones. They need to provide alternate shipping options for small inexpensive parts that could have just been put in a envelope and sent by USPS for a dollar.”

Helpful Report

Hello Brian. We used to offer USPS for international mail. The cost for that is $15.00. We no longer use this service since 15% of the mail we sent out was lost. We are unable to provide an excellent experience if 15% of our packages are not making it to the customer. Now that we use FedEx Express 100% of our packages are arriving. Your package arrived in four days given you're from Canada and we are in the USA. Your shipping was $28.00 which is calculated by FedEx. We think getting the package 100% of the time is worth paying more for. This is why we no longer support USPS (for international service) or other services which are not as reliable. The value of the part you buy does not correlate with the shipping cost. Its based on what the shipping companies charge for a base price. We have reached out personally so we can discuss this and get some more feedback on how we can make an excellent experience.

“After a fiew test nothing work well. No power board ribbon cable included and of course it's sold out...”

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Hello Silvestro. The part we sent are working. If you order the incorrect part to repair your device it wont work. We accept returns on our parts if they do not work for your repair. We have reached out to inform you of our return policy.

“Excellent service! Very knowledgable and friendly staff. I sent my Bose headphones in for repair, and they even refunded me for a part I previously purchased that was not used in the repair. The repair was very reasonable and I would highly recommend Joe's!”

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“Was able to fully fix my Studio 3 Beats”

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“Fast delivery, good repair and communication. I recommended Joes GE.”

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“How to make repair of Beats Studio3 headphones a pleasure??? These expensive beauties shouldn’t fail as often as they do but finding Joes GE made their repair simple. Across the continent, to another country in three days, I had my part. Their repair video was excellent (don’t try it improvise with tools or technique!). Totally successful and satisfied.”

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“EXCELLECT JOB ON MY WATCH. VERY COOL PEOPLE TO TALK TO. I WISH FITBIT HIRED YOU. THE FITBIT TECH 2 HOURS ON THE PHONE AND COMPUTER CAN`T SET THE TIME. DAY. MONTH, I CAN`T USE IT, THANK YOU FOR PART, GOD BLESS STAY SAFE,,,CHEFD”

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“I sent my son’s Beats Studio 3 headphones to Joes GE to be repaired. From the minute that I contacted Joes GE, my experience was excellent. They were responsive, helpful, fast and communicated every step of the way. We were not surprised when the Beats came back like brand new and working perfectly. Thank you Joe GE for an outstanding experience.”

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“Wow! I was thoroughly impressed with their skills. I completely busted my screen to where it was unusable, and they sent me back my watch like new! It was a little dirty from the last screen protector I had on it, and they even cleaned it for me. The shipping may have been a little slow, but the job they do is worth the wait!! I will definitely be coming back for any other repair needs.”

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“Joes GE were great! They replaced the battry ahead of schedule and exceeded my expectations.”

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“Service was excellent! Very happy with the entire process from beginning to end ! Will def use them again”

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“Fabulous communication from the team and my FitBit came back working better than ever! I had considered buying a newer watch since I figured they just keep improving but I hate to throw something in the trash that might be fixable. A great decision on my part (why, thank you, self!) because it still works great and it's one less article in some toxic landfill.”

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“Communications were frequent and concise, and the repair was of excellent quality and in a quick timeframe.”

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“Great communication and service!”

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“These guys are awesome..great directions in reference to sending and receiving back for repairs..estimateEd repairs b4 any work..friendly and courteous and honest I'll use them ever time for my repairs”

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“Great site for the DIY types. They provide videos on how to make the repairs and the tools / parts to do the work.”

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“Very timely and efficient repair on my Charge 2 at a reasonable price. Quick turnaround. Good job Joe's. Hooyah !!”

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Joes GE is rated 4.9 based on 3,166 reviews