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John Pye Auctions Reviews

1.2 Rating 221 Reviews
5 %
of reviewers recommend John Pye Auctions
1.2
Based on 221 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 30%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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John Pye Auctions 1 star review on 26th November 2024
Katarzyna
John Pye Auctions 1 star review on 26th November 2024
Katarzyna
John Pye Auctions 1 star review on 26th November 2024
Katarzyna
John Pye Auctions 1 star review on 26th November 2024
Katarzyna
John Pye Auctions 1 star review on 31st July 2024
David
John Pye Auctions 1 star review on 31st July 2024
David
John Pye Auctions 1 star review on 31st July 2024
David
36
Anonymous
Anonymous  // 01/01/2019
Wish I had read these reviews before buying what I thought was a bargain 7 out of 8 kettles beyond use the cream ones have gone a nasty brown colour the rest have mould and limescale caked all on them I am putting in a complaint to trading standards as they are not bothered with trying to offer any type of refund or swap normally I understand but selling things that are beyond any type of repair let alone usage I urge anyone else with these problems/concerns then you should do the same
John Pye Auctions 1 star review on 19th May 2021
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Posted 3 years ago
Received a broken and very tatty, (used to death) gaming headset. It’s absolutely filthy, can’t believe anyone would sell such garbage. They are scammers, completely ripped me off, I’m livid
John Pye Auctions 1 star review on 15th May 2021 John Pye Auctions 1 star review on 15th May 2021
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Posted 3 years ago
Paid £85 for an item which didn’t work. I wasn’t able to view the item due to Covid-19. When I tried to talk to someone they where not interested. Sent them an email. No reply. Even though under warranty the manufacture will not take the item for repair purchased from an auction. Plus so many additional costs. I also I think they inflate the prices to get near retail price. I’ve bid for stuff. That by the time I’ve paid and had it shipped I could of bought it with a guarantee cheaper from a retailer
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Posted 4 years ago
You are bidding up items yourselves.
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Posted 4 years ago
I wish I'd found these reviews. I thought what I was buying was a new boxed kettle, what I got was a well used kettle in a box that should have been in a bin. Wow.
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Posted 4 years ago
Broken items, refusing to accept liability, ridiculous charges - AVOID JOHN PYE AUCTIONS!!
John Pye Auctions 1 star review on 26th March 2021
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Posted 4 years ago
NONE OF 18 THE ITEMS WORK Placed an order for 18 lots, only 16 arrived 3 weeks later, ALL with physical or electrical damage, none of the units are working and are hazardous to use... Shocking. Boness site had no response just copy past that they are not liable for anything they sold and offer no refunds or returns.
John Pye Auctions 1 star review on 5th February 2021 John Pye Auctions 1 star review on 5th February 2021 John Pye Auctions 1 star review on 5th February 2021 John Pye Auctions 1 star review on 5th February 2021
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Posted 4 years ago
Disgraceful that this company is still allowed to trade items are always faulty broken missing parts , avoid at all cost a complete rip off
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Posted 4 years ago
Scammed me. Sent me £6k worth of broken and faulty items. These weren't described as broken or faulty in the auction lots. These guys will be reported to Watchdog. Believe you me, if you are reading this, John Pye - I will do everything in my power to spread the word about this. And I'm involved in Digital Marketing as a career so I know how to hit where it hurts. Also, guys who have been scammed, stand up for your rights. GET LEGAL ADVICE!
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Posted 4 years ago
Trading standards - what is it going to take? this dodgy company is getting away with day light robbery . The number of customer complaints just keeps increasing . John Pye sells junk that is fit for the tip without battling an eye lid and they bid on the goods themselves to push the price up ! .
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Posted 4 years ago
Broken junk indeed. I spent a lot of money with these guys and most of it is broken trash.
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Posted 4 years ago
This company pray on fools thinking they are getting a good deal.. they are a con ...Do not buy electrical items 100% guarantee it will not work, 75% they are broken and only good for strap . Bought 5 heaters some was in boxes like brand new and once i opened they were used 🤮🤮 .. filled in on line query form but John Pye like a good con hid behind T&C and not willing to help a disappoint customer so had to chuck them away . this is an embarrassment they can trade like this and get away with it. NEVER PURCHASE ANYTHING FROM THIS COMPANY YOUR BE BETTER TO BRUNT YOU MONEY IF YOU WANT TO WASTE IT !!! **************************PLEASE AVOID*******************************
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Posted 4 years ago
Dont buy elrctrical stuff 50% guarantee it will not work, 25% they are broken so you are left with 25% luck👍🏼 Bought 5 inflatable beds for kids and adults, in pictures they were in boxes like brand new and once i opened they were used you can see human hairs on surface 🤮🤮 so had to chuck them away didnt bother opening all of them. Very digusting items and bought some kitchen pots and pans which suppose to be brand new in boxes was look like in pictures which were used aw🤢🤢 *********PLEASE AVOID***********
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Posted 4 years ago
no star review please dont waste your money with these rip off merchants who send you items that are damaged and missing parts making them entirely useless then fob you off hiding behind their unfair T and C's you may as well take your money and burn on the fire, at least then you not left with rubbish you have to dispose of at more cost,they could take a photo of a laptop box, describe it as a laptop, then send you the box with 2 bricks in it, when you complain;they will hide behind their inequitable T and C's and blame the consumer.
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Posted 4 years ago
Stay away nothing but a scam!!!!
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Posted 4 years ago
This auction house sells dangerous goods, it hides behind the banner of you should inspect. NO. No one should be allowed to sell goods that endangers lives. If there is not a law against this then there should be. Bought 3 electrical items, 2 I rapidly unplugged due to smell of burning and third had so many wires showing , didn't dare plug in. Do not buy electrical items from John Pye.
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Posted 4 years ago
Invoice number is 100266 / EDIN505_SR24_CNC. I bought and paid 117.12 pounds for an Electric cooker Ceramic Hob, transport does not make anything clear, when I claim the order, they answered I have to go 220 miles to pick it up, I said I will pay for the transport so that I can send it or cancel the purchase, they answered They cannot do it and they cannot cancel the purchase either, they are scammers from the first time, I will do it I have to do it legally, careful careful they are scammers
Helpful Report
Posted 4 years ago
Invoice number is 100266 / EDIN505_SR24_CNC. I bought and paid 117.12 pounds for an Electric cooker Ceramic Hob, transport does not make anything clear, when I claim the order, they answered I have to go 220 miles to pick it up, I said I will pay for the transport so that I can send it or cancel the purchase, they answered They cannot do it and they cannot cancel the purchase either, they are scammers from the first time, I will do it I have to do it legally, careful careful they are scammers
Helpful Report
Posted 4 years ago
I purchased an item and after I payed for it they changed the discription I was called a lier by the warehouse manager and customer services after three days of phoning I spoke to a girl who told me she altered the add no apologies just told don’t buy if you don’t like it never never again will I purchase anything from John pye cheaper on eBay with garentee
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Posted 4 years ago
They just cheating people, I bought couple of time from them, most of them broken! They hide the damages... Don't buy!
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Posted 4 years ago
John Pye Auctions is rated 1.2 based on 221 reviews