Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

045879138

Write Your review

Tell us how Johnstown Garden Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, I can never find fault with this shop. I adore it and the plants arrived safely and in great quality. Thank you Johnstowns..”

Helpful Report

Posted 8 years ago

Thanks Norma! Merry Christmas

Posted 8 years ago

“Very simple and user friendly site. Only took few minutes organise gift coucher”

Helpful Report

Posted 8 years ago

Excellent Pamela glad to hear! Merry Christmas

Posted 8 years ago

“The mosspole that I've ordered is of a very good quality. Arrived quickly. Properly packaged. Very satisfactory service. Thank you!”

Helpful Report

Posted 8 years ago

Thanks Milan! Merry Christmas

Posted 8 years ago

“The plant arrived in good conditions and the delivery was fast.”

Helpful Report

Posted 8 years ago

Cheers Veronica! Merry Christmas

Posted 8 years ago

“I love my plants. Thanks Allah that I can purchase my favourite plants from such a nice and safe website. Plants I purchased looks lovely in my house. Plants were safely packed. I defiantly will purchase plants in feature from this site.”

Helpful Report

Posted 8 years ago

Hi Sadia! Thanks so much for your lovely comments!

Posted 8 years ago

“I thought because I was ordering a plant, the delivery would arrive all messy, but the package was perfect and the plants not damaged at all.”

Helpful Report

Posted 8 years ago

Glad to hear Jessica! Merry Christmas

Posted 8 years ago

“this was my second time to deal with your garden cantre, and, once again service and info tip-top, and a pleasure to do business with.”

Helpful Report

Posted 8 years ago

Awh thank you John that is so nice! Merry Christmas

Posted 8 years ago

“very pleased with what i bought,& it was packed very well,”

Helpful Report

Posted 8 years ago

Cheers John! Merry Christmas

Posted 8 years ago

“The plants and service from Johnstown Garden Centre delivery are second to none. I've used them on 3 different occasions and wouldn't shop anywhere else.”

Helpful Report

Posted 8 years ago

Thanks Katherine! Happy to hear :) Merry Christmas

Posted 8 years ago

“The plant is wonderful. Quicky delivery . Thank you very much”

Helpful Report

Posted 8 years ago

Thanks Tamara! Merry Christmas

Posted 8 years ago

“Great Stand for Christmas tree. Very quick delivery”

Helpful Report

Posted 8 years ago

Cheers Lynn! Merry Christmas

Posted 8 years ago

“I found there service second to non , In every aspect from help with choosing The correct plants ,to the prompt delivery service to the excellent condition of The plants when they arrived. Will certainly use them in the future . I am very pleased I have found them.”

Helpful Report

Posted 8 years ago

We are pleased to have found you Myrna! Thank you so much

Posted 8 years ago

“Johnstown Garden Centre never disappoints. Their products are the best and customer service is superb. As I live in a different time zone, I relied on email to address some concerns and have nothing but praise for this Garden Centre. Season's Greetings to Owners, Management and employees from across the miles and many thanks for delivering on your promises!”

Helpful Report

Posted 8 years ago

Hi Angelina thank you so so much and Merry Christmas to you and yours!

Posted 8 years ago

“Used Johnstown Garden Centre's online service recently + absolutely delighted with it. My queries + order were dealt with in a highly professional + extreemly pleasant manner, as indeed was all my communication with Johnstown. Plants arrived in excellent condition. Cant recommend Johnstown Garden Centre highly enough.”

Helpful Report

Posted 8 years ago

Thank you Therese that is lovely! We really appreciate it

Posted 8 years ago

“This was my first time dealing with Johnstown Garden Centre and I could not be happier with the level of attention I received and with the quality of the plants I purchased. Buying plants online for the first time ('m also new to gardening), I was a bit concerned about the quality I would receive because you're having to depend on another person choosing the best looking plant for you. So when my plants arrived (I ordered nine house plants and four outdoor plants) I was delighted they were all young and healthy, but also well enough progressed to already be decorative in a nice pot or planter. The plants were also very well packaged, each individually wrapped so that there was no earth spillage or plant damage on arrival. Communication with Johnstown Garden Centre was also very prompt and helpful. I ordered an additional plant in a separate order about an hour after placing the first order. However, I did not follow the directions correctly and so incurred a second delivery charge. I emailed them about my error and they quickly emailed back within a few hours to tell me they have now refunded the second delivery charge, and also added some useful advice about one of the plants I purchased which needs particular attention when planting (a climbing rose). It's great knowing I have found a reliable online garden centre that is good for plants and advice when required. Because I'm new to gardening the personal touch of the added advice was a welcome bonus. I should add that their prices were better than the other two online suppliers I was considering. I would highly recommend this company and I'll definitely be buying from them again.”

Helpful Report

Posted 8 years ago

Hi Helena thank you so much for your lovely review and welcome to the gardening club :)

Posted 8 years ago

“Quick Delivery and lovely selection of plants. Will order again in the future. Thanks”

Helpful Report

Posted 8 years ago

Cheers Emma! Merry Christmas!

Posted 8 years ago

“Really efficient, easy to use service! My purchase was ready to be picked up within 24 hours and was ready to go as soon as we arrived.”

Helpful Report

Posted 8 years ago

Cheers Siobhan!

Posted 8 years ago

“Everything very efficient. Product as requested. Delivered on time. Feedback on progress of order was a bonus. *****”

Helpful Report

Posted 8 years ago

Thank Maeve!

Posted 8 years ago

“Efficient service. Great quality. Disappointed I didn't wait til Black Friday though!”

Helpful Report

Posted 8 years ago

Cheers Juliette! Christmas sale coming up!

Posted 8 years ago

“Excellent service, delighted :) thank u”

Helpful Report

Posted 8 years ago

Thank you Sharon!

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews