Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, knowledgeable, pleasant staff!”

Helpful Report

Posted 8 years ago

Glad to hear Nicola thank you very much!

Posted 8 years ago

“Very easy to order. Delivery is quick and the plants arrive in good order. Just a note to say that the replacement Angels Fishing Rods that I got earlier in the year has also died. I would like to know if you have had other customers with the same problem?”

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Posted 8 years ago

Hi Mary. No we haven't had any other comments about this. Sorry to hear that it didn't work out. I will pass your comments on to Jim. -Katie

Posted 8 years ago

“Speedy hassle free service... Beautiful fresh plants packaged excellent...delivered promptly for minimal fee...very satisfied... Thank you”

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Posted 8 years ago

Glad to hear that Patricia thank you very much!

Posted 8 years ago

“I couldn't make one complaint about Johnstowns Garden Centre. Oh, I do have one......you're too far away!!!!!! :'( That's the only thing! :( Everything came as aspected, neatly and carefully packaged for transit and delivery. Love your plants Jim and your website :) Be in touch soon :)”

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Posted 8 years ago

Thank you very much for your amazing comments Nora! Looking forward to seeing you again soon!

Posted 8 years ago

“Wide product selection”

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Posted 8 years ago

Glad to hear that Gary-Joe!

Posted 8 years ago

“simply on line ordering, with prompt confirmation and notification of delivery date. Plants in excellent condition on arrival. one of the plants I had ordered was not available in the size I requested so was replaced with two of a smaller size and I wasn't charged for extra cost!. have used Johnstown garden centre on line service before and it will continue to be my first choice. Will definitely plan a visit for next spring.”

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Posted 8 years ago

Thanks so much for your lovely comments Margaret and we look forward to your visit! :)

Posted 8 years ago

“The product i bought was good quality.”

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Posted 8 years ago

Thanks Vera!

Posted 8 years ago

“Speedy service, plants in beautiful condition will use again”

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Posted 8 years ago

Glad to hear Frances thank you!

Posted 8 years ago

“Great service, thank you!”

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Posted 8 years ago

Thanks Kelly!

Posted 8 years ago

“I ordered a plant which was very delicate. It arrived promptly and in effect condition. I am very happy with the service I received.”

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Posted 8 years ago

Thanks Carol!

Posted 8 years ago

“We placed an order on Friday night. The order was acknowledged on Monday morning. Plants were delivered to our doorstep on Tuesday morning. Well packed, no damage. Shrubs are strong and healthy... two lovely hydrangeas ruby slippers. This was our first experience with Johnstown Garden Centre. We are so very pleased. Next season we shall order more... we've already selected a few trees and shrubs. Thank you so much for maintaining good and reliable business.”

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Posted 8 years ago

Richard thank you very much for your kind comments, we really appreciate it!

Posted 8 years ago

“Plant in great condition when it arrived.”

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Posted 8 years ago

Glad to hear Vera thank you!

Posted 8 years ago

“I ordered a white rose bush for my cousin over the phone. Shirley who took my call couldn't have been more lovely and helpful. My cousin was also really pleased with her rose bush when it arrived.”

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Posted 8 years ago

Thank you so much for your lovely comments Karen!

Posted 8 years ago

“Everything was just the way it was said it will be”

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Posted 8 years ago

Thanks Inga!

Posted 8 years ago

“Plants arrived in excellent condition. They look exactly like the pictures on the website. Package arrived within 5 working days. Very satisfied!”

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Posted 8 years ago

Glad to hear Dalia thank you!

Posted 8 years ago

“Placed my order on line, then I was told some items are not in stock? You should update your webpage more regular. Thanks.”

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Posted 8 years ago

Hi Lesya thank you for the comments. We update our webpage daily but unfortunately as we have customers in store as well, some items can sell out really quickly before giving us a chance to update. Apologies for this.

Posted 8 years ago

“Sent the correct products within a few days.”

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Posted 8 years ago

Glad to hear thank you!

Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

Cheers Michael!

Posted 8 years ago

“Plants fresh and nice.Delivery fast.”

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Posted 8 years ago

Thanks Marzena!

Posted 8 years ago

“Product was excellent. Arrived very well packaged and fast delivery.”

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Posted 8 years ago

Thanks for the review Anne!

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews