Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

045879138

Write Your review

Tell us how Johnstown Garden Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed an order from the U.S. and it was delivered within 24 hours! The recipient is thrilled, the tree is gorgeous.”

Helpful Report

Posted 7 years ago

Many thanks!

Posted 7 years ago

“Excellent service.”

Helpful Report

Posted 7 years ago

Cheers!

Posted 7 years ago

“Plant arrived healthy and on time. I was very impressed”

Helpful Report

Posted 7 years ago

Cheers Teresa glad to hear!

Posted 7 years ago

“I received an e mail telling me what date my plants would arrive.....excellent”

Helpful Report

Posted 7 years ago

Cheers Mary!

Posted 7 years ago

“Everything i ordered was as described and the delivery service was very satisfactory.”

Helpful Report

Posted 7 years ago

Great to hear Loretta! Thank you very much!

Posted 7 years ago

“Good quality plants and prompt delivery”

Helpful Report

Posted 7 years ago

Cheers Verena!

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Thanks very much James!

Posted 7 years ago

“everything came in a good condition. All plants are growing well.”

Helpful Report

Posted 7 years ago

Thanks for the great review Monika!

Posted 7 years ago

“wonderful service by killian this am by phone. so helpful and professional, hopefully order will live up to expectations”

Helpful Report

Posted 7 years ago

Cheers Therese!

Posted 7 years ago

“Plants arrived in very good condition and wrapped for delivery delicately.”

Helpful Report

Posted 7 years ago

Glad to hear! Thank you!

Posted 7 years ago

“The plant ordered on the online click and collect was wrapped as requested was a lovely specimen. However, my experience of click and collect method was anything but satisfactory. Firstly, the response via email was so slow that my suggested day and time for collection had expired before I got a response. Secondly, when I received the email to say when my plant would be available I called to the store around 2pm on the collection day but the plant had not come in yet from the supplier. I had a wasted journey to the store. Thirdly, as the holder of a Loyalty card I wanted to have my points added and this could only be done in store. I asked if there was a way of getting points while paying online but this wasn't actually answered. The points were added at a till. I was looked after well on my second visit to collect the plant.”

Helpful Report

Posted 7 years ago

Hi Sheelagh, sorry to hear that your experience was not satisfactory. We try to never state an order is ready for collection unless physically there and ready so I am not sure how this happened. Unfortunately when our suppliers are short of stock delays cannot be avoided. We hope that you will visit us again soon.

Posted 7 years ago

“Hands on help, deep knowledge and a positive experience, would definitely buy plants this way in the future”

Helpful Report

Posted 7 years ago

Thanks for the review!

Posted 7 years ago

“Excellent service.”

Helpful Report

Posted 7 years ago

Thank you Collette!

Posted 7 years ago

“Lovely plants, great service. Keep it up!”

Helpful Report

Posted 7 years ago

Cheers Elizabeth!

Posted 7 years ago

“Exceptional service from Johnstown garden centre. And from a staff member named Oliver. Ordered many times and will do so in the future. Happy customer 😊🏆 A +++”

Helpful Report

Posted 7 years ago

Thank you very much for the lovely comments Amy!

Posted 7 years ago

“no hassle with order got what i ordered and on time in prime condition with some useful tips will definetly be buying my garden stuff in future and my friends will as well regards martin duggan”

Helpful Report

Posted 7 years ago

Thanks so much Martin delighted to hear!

Posted 7 years ago

“Very quick delivery and courier staff were a pleasure to deal with.”

Helpful Report

Posted 7 years ago

Thank you so much for the review Jim!

Posted 7 years ago

“From the time I ordered until I received my purchase everything was A1. Plant arrived in top condition. First time I shopped online for a plant but would have no hesitation doing it again🌺🌷🌻🌼”

Helpful Report

Posted 7 years ago

Glad to hear Mary thank you so much for the great review!

Posted 7 years ago

“Happy with my purchase, I even got it faster than anticipated! Would highly recommend!”

Helpful Report

Posted 7 years ago

Cheers Loredana!

Posted 7 years ago

“Easy to buy, quick shipping!”

Helpful Report

Posted 7 years ago

Glad to hear Riccardo!

Posted 7 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews