Sequence Reviews

Name: Sequence
Address: 555 Market St, San Francisco, CA
Rating: 3.14

3.1 Rating 392 Reviews

52 %

of reviewers recommend Sequence

Company Reviews

Questions

Metrics

3.1

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

6504796844

Email:

product.accounts@weekendhealth.com

Location:

555 Market St, San Francisco
CA
94107

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this program. The Care Team is amazing. They are very responsive and address my questions in a timely manner. I joined the program June 30th and lost 14 pounds. I hope Sequence continue to thrive and prosper.”

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Posted 2 years ago

“I have been with Sequence for two months and it has been amazing. My care team has been responsive and they have made me feel comfortable the entire way. I can’t wait to continue working with this amazing group!”

Sequence 5 star review on 9th September 2022

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Posted 2 years ago

Thank you for sharing your experience, Santiago! We're so happy we've been able to help you on our weight loss journey.

Posted 2 years ago

“I honestly could not be happier that I found this program. Weight has been something I have struggled with my entire life. I stumbled upon an ad for sequence and decided to do some research. Since the day I signed up, I have felt so supported by the team. Any time I have questions or concerns, the team responds with suggestions for me and they have always been insanely helpful. Week 5 on the books and I am down 15 lbs and feeling amazing! They check in to see how I am feeling and ask about how my body is handling the medications. I would recommend this to anyone!”

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Posted 2 years ago

“Hey you! Yes, you. You are seeing a lot of ads out there for medicated weight loss. Some of you may think, is this really for me? For others, you’ve tried everything from WW, Nutrisystem, maybe even some medicated programs, like the one that rhymes with deliberate and the other one that rhymes with bound, and still, you are tired, overweight, and feel hopeless. I’m here to tell you, you don’t have to be. Sequence has been a game changer for me. After 10 years of hormone treatment for my health, followed by another 10 years of many surgeries, my body just could not do it anymore. I had always been in shape, ran marathons, exercised daily and rigorously, yet my brain just could not give enough signal to my body to stop expanding. I found sequence when I thought I had lost all hope. I had tried other medicated programs, but their customer service was HORRIBLE. I was scanning the web one day and saw sequence. I have not turned back since. My first interaction with Sarah and Dr. P was and continues to be amazing. Sarah and Dr. P treat each patient like they are the only one. The entire team is relentless in their pursuit of your health. They will exhaust every and any option you need to succeed. Dr. P is world class and so clinically sound. In the last 3 months, I am down 26 plus pounds. I honestly have not seen the scale shift in 10 years. The program has allowed me to implement the best options for my body. I am sleeping better and I feel better in my skin. Don’t give up, give sequence a chance. You would not be disappointed.”

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Posted 2 years ago

“Joining Srquence was one of the best decisions I have made. My care team (shout out to Sarah B.!) and Doctor are very communicative and have listened to me through out my visits. I definitely feel heard and seen by the team. This is the first time in almost three months I also feel my weight and health have been under control from treatment they are providing. I appreciate sequence and have recommended it to friends and family. A gentle reminder that they will need to go through your insurance plan in some cases, and the plans team may take some time processing, however sequence is on top of it, do not worry.”

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Posted 2 years ago

“I was excited about this program. I paid my money and scheduled my appointment. The appointment was for 8/1 at 9am. I am here and the link is saying that I have no appointment at this time. There is no way to contact someone aside from the message app and I can't find a phone number to figure out what happened. I am disapointed and this feels like a scam. I would love for this to not be, but I feel like my money was taken, I did the things I was supposed to and now I have no support and no way to figure out what to do next. Frustrated and disapointed. I have attached to screen shots. One clearly stating the date/time of the appointment and the other showing what happened as I kept trying to connect through the log in portal for my appointment. I will wait 48 hours to see if I am contacted to reschedule with an apology and explanation before I seek a refund and let people know about my experience. I felt like I trusted the doctors that I heard about this program from, but maybe it is all fraud and money grab. I hope not, but that is what it feels like right now.”

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Posted 2 years ago

“the messaging for tech support is most likely a bot or they don't read the question. Very frustrating- I hope the actual appointment and support will be better than this!”

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Posted 2 years ago

“Melissa was so nice and informative I’m Happy to be working with you”

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Posted 2 years ago

“The Sequence team is fast, friendly, and Knowledgeable. I was able to get started on treatment my first few days!”

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Posted 2 years ago

“This program has helped me lose 19 pounds so far in a little over a month! They worked diligently to find the right medication that my insurance would approve!! They’re response time is amazing!!!”

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Posted 2 years ago

Thank you for your review, Heather. So happy to hear you've been having success!

Posted 2 years ago

“I absolutely love Sequence! Dr. Spencer and the care team are so positive, supportive, and responsive! I feel really lucky to have found such wonderful support during my weight loss journey and am having tremendous success!”

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Posted 2 years ago

“love love love”

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Posted 2 years ago

Sequence is rated 3.1 based on 392 reviews