Sequence Reviews

3.1 Rating 392 Reviews

52 %

of reviewers recommend Sequence

Company Reviews

Questions

Metrics

3.1

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Sequence resolve customer queries?

Helpful Report

(2 months ago)

Greater than 37% of reviewers feedback is Sequence resolves customer queries in 2 - 3 hours.

Helpful Report

(2 months ago)

73.08%

Industry Average

“ I have never been so impressed with any paid service ever! I have only heard the horrors of trying to get consistent treatment with all the shortages, but I have experienced none of this. Everything has been easy and FAST. So fast. The care team is responsive and compassionate and I couldn’t be happier with my membership. ”

- Perry Joyce

“ Sequence has made everything easy and clear. Communication with both the doctor and care coordinator has excellent, very responsive. Due to the shortages of medication, no fault of Sequence, they have offered multiple times to locate. Couldn't be happier with the service I have received. ”

- Anonymous

“ To me, the value was exceptional for the service I received. ”

- Elaina Sahhar

Sequence Reviews

Customer Service - Good