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Joolca Pty Reviews

4.0 Rating 8 Reviews
75 %
of reviewers recommend Joolca Pty

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Joolca Pty 5 star review on 20th November 2024
Fred
Joolca Pty 5 star review on 19th November 2024
Diana
Joolca Pty 1 star review on 1st November 2023
Ken Harmon
Joolca Pty 1 star review on 1st November 2023
Ken Harmon
Joolca Pty 1 star review on 1st November 2023
Ken Harmon
Anonymous
Anonymous  // 01/01/2019
I requested a demo unit for a potential large volume order (up to 60 units). There was potential for repeat business. I added the full Ensuite accessories online. My cart total was over $1400 but I didn't provide my MC. I was waiting to see if they would offer a discount. A few days later, I got an email. James, a member of marketing team, kindly adjusted the balance $500 but when I went to finalize the order, they rescinded the offer. When I contacted Support about it, they just said "sorry it was a system glitch, how's $20 off." They told me it upset multiple customers and even resulted in cancelled orders and returned merchandise bought sought no resolution. In my line of work, we honor written bids. In the Corporate world we would call this a false start. Very poor customer care experience. If this is any indication of how they treat clients, I want no part of it.
Joolca Pty 1 star review on 1st November 2023 Joolca Pty 1 star review on 1st November 2023 Joolca Pty 1 star review on 1st November 2023
Helpful Report
Posted 1 year ago
Can’t get in contact with joolca. Emailing has been very difficult and we don’t don’t know where the hell our shower is! They’ve sent have the order and have said it’s been delivered. Not happy. We’ve been waiting months now and we’ve been told dates it would be delivered and it has not come.
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Posted 4 years ago
Joolca Pty is rated 4.0 based on 8 reviews